The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified eve…
Skills: Customer Service, Computer Proficiency, Automotive Record Keeping, Repair Order Generation, Vehicle Inspection Coordination
The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified eve…
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Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, Paid Company Basic Life Insurance, 401k With Match, Paid Vacation
Posted 32d ago
~40 hrs/week
Responsibilities
The role involves initiating repair orders for various vehicle inspections and coordinating with other dealerships for recalls and diagnosis. Additionally, the position manages guest arrivals, loaner vehicle logistics, and maintains accurate automotive records.
Requirements
Candidates must have a high school diploma or equivalent and a valid insurable driver's license. Previous customer service experience and computer proficiency are required, while Lexus or Toyota certification is considered a bonus.
Full job description
The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle.
Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.
BENEFITS
Health Insurance
Dental Insurance
Vision Insurance
Paid Company Basic Life Insurance
401k with match
Paid vacation
Responsibilities
Initiates repair orders for PDIs, Certified Vehicles, Used car inspections, generating POs for multiply vehicles
Contact other dealerships to orchestrate our used vehicle to dropped off for recalls and/or additional diagnosis
Communicate with the Used Car Manager for ensure the used vehicles are processed in a timely fashion and returned to the lot to be sold.
Help when needed taking guest’s payment
Maintains automotive records by recording problems and corrective actions planned.
Generate repair orders for vehicle that leave facility
Greet guests on the drive and assist them with their objectives and bring them to a Service Advisor
Assist with putting guest in loaner vehicle
Check in loaner vehicles when they are returned by guest
Additional duties as assigned by Service Manager
Follow all company policies and procedures
Qualifications
High school diploma, GED, or equivalent
Must have a valid insurable Driver's License
Experience or certification with Lexus or Toyota is a bonus
Computer proficiency
Previous customer service experience
Punctuality and attendance is vital
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The Kowalis family opened the doors of its first dealership in the 1970s and so began their mission to make the car shopping process easier. From the service department to the showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it’s our dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle. When you shop at any Kowalis Auto Group location, you can expect to be treated like one of our own.
Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still our No. 1 priority. We stand behind our products and services and that’s why we are proud to offer an extensive selection of new Lexus and Toyota vehicles. We also offer financing and genuine Lexus and Toyota repair and maintenance. Truly, Kowalis Auto Group is your one-stop shop for all things automotive! With three convenient locations, there’s no reason not to give Kowalis Auto Group a closer look. Come visit us at Lexus of Orland, Lexus of Merrillville or Orland Toyota!
Offices: 8300 W 159th St., Orland Park, IL 60462, US · 8505 W 159th St., Tinley Park, IL 60487, US · 3957 US Highway 30, MERRILLVILLE, IN 46410, US
Lexus New Vehicle SalesLexus Pre-Owned Vehicle SaleLexus ServiceLexus PartsToyota New Vehicle SalesToyota Pre-Owned Vehicle SaleToyota Serviceand Toyota PartsOnline PortalsAutomotive
The Kowalis family opened the doors of its first dealership in the 1970s and so began their mission to make the car shopping process easier. From the service department to the showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it’s our dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle. When you shop at any Kowalis Auto Group location, you can expect to be treated like one of our own.
Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still our No. 1 priority. We stand behind our products and services and that’s why we are proud to offer an extensive selection of new Lexus and Toyota vehicles. We also offer financing and genuine Lexus and Toyota repair and maintenance. Truly, Kowalis Auto Group is your one-stop shop for all things automotive! With three convenient locations, there’s no reason not to give Kowalis Auto Group a closer look. Come visit us at Lexus of Orland, Lexus of Merrillville or Orland Toyota!
Offices: 8300 W 159th St., Orland Park, IL 60462, US · 8505 W 159th St., Tinley Park, IL 60487, US · 3957 US Highway 30, MERRILLVILLE, IN 46410, US
Lexus New Vehicle SalesLexus Pre-Owned Vehicle SaleLexus ServiceLexus PartsToyota New Vehicle SalesToyota Pre-Owned Vehicle SaleToyota Serviceand Toyota PartsOnline PortalsAutomotive