Zurich, Zurich, Switzerland · Remote OK
$21k–$24k/yr
Your mission As a Food Waste Consultant, you’ll be responsible for managing your own portfolio of clients, with a strong focus on the US. Your role will include guiding customers through every step of the journey, from i…
Skills: Customer Success, Account Management, Consulting, Sustainability, Hospitality
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Manage a portfolio of clients to help them achieve food waste reduction goals through onboarding, installation, and data analysis. Collect customer feedback and provide technical support to ensure optimal product usage and service improvement.
Requires a background in hospitality, sustainability, or customer success with fluency in English, Portuguese, and Spanish. Candidates must be self-driven, organized, and based in Portugal, Germany, Netherlands, or Spain.
What's required?
We are looking for someone with hospitality, sustainability or customer success background who is motivated to work in a dynamic and fast-paced environment.
Fluent in English, Portuguese and Spanish. Another European Language (French, Italian...) can be a plus.
Working Hours: This role is offered on a 80% basis (32 hours per week). Working hours are scheduled within the 12:00–21:00 time window, Monday through Friday. The specific weekly schedule is flexible and will be agreed upon with the successful candidate.
A strong interest in food waste mitigation practices and sustainability in the food industry.
Self-driven with the ability to work independently, stay organized, and efficiently manage your portfolio of customers.
A positive attitude with strong problem-solving skills and the ability to adapt and learn continuously.
Proven ability to work in a dynamic, fast-paced environment and handle multiple tasks simultaneously.
Experience in customer success, account management, or consulting
Based in one of the following countries: Portugal, Germany, Netherlands, Spain.
About the role:
Build and manage your own portfolio of clients, helping them reach their food waste reduction goals.
Guide customers through their journey: from installation and onboarding to analyzing results and helping them achieve their sustainability targets.
Ensure the quality of data provided by customers and help conduct customer review and goal-setting meetings.
Collect customer feedback to ensure optimal product usage and contribute to the continuous improvement of our product and service offerings.
Support with hardware installations and kick-off meetings to ensure smooth and efficient onboarding.
Understand the product inside out and assist customers with any basic technical questions related to our solution.
Remote environment with schedule flexibility
A dynamic, action-oriented work environment where you can make a real impact on food waste reduction.
The chance to work with a passionate, innovative team that values experimentation, learning, and continuous improvement.
Opportunities for personal growth and professional development within a purpose-driven company.
A supportive and open-minded team culture, where every voice is heard, and we celebrate our successes (and learn from our failures) together.
Quarterly team events in Zurich
Compensation: Full-time equivalent salary of €35,000–€40,000 gross per year. For this 80% part-time position (32 hours per week), the corresponding salary range is €28,000–€32,000 gross per year.
Performance-based bonus.
We'd love to learn who you are and why you would like to join our team.
Therefore, please prepare your CV, complete the application form linked below and, optionally, record a one-minute video using Loom introducing yourself and why you want to join KITRO.
Once we’ve received your complete application, allow us a few days to review it and get back to you.
Food Waste Reduction for Commercial Kitchens
Running a profitable kitchen means knowing where your costs go. Yet for most operations, food waste — worth up to 25% of inventory — remains invisible. KITRO was built to solve that. Combining seamless hardware, AI-powered analytics, and dedicated food waste expertise, we give commercial kitchens the visibility into what they're throwing away and the resources to reduce it. How it works: • The KITRO TARE sits at your bin and automatically identifies every item thrown away, no manual input or disruption to your team. • A clear dashboard where waste data is translated into visualisations: what's being wasted, what it's costing you, and where to focus first. • A dedicated expert works with you from day one, running onboarding, quarterly reviews, and giving you the industry playbook that drives impact. Trusted by 500+ kitchens in 40+ countries — including Hyatt, Marriott, and Four Seasons — KITRO delivers up to 60% food waste reduction and 2–8% annual food cost savings. Reduce food waste now → kitro.ch
Offices: Hermetschloostrasse 77, Zurich, Zurich 8048, CH · EPFL Innovation Park, Lausanne, Vaud 1015, CH
Food Waste Reduction for Commercial Kitchens
Running a profitable kitchen means knowing where your costs go. Yet for most operations, food waste — worth up to 25% of inventory — remains invisible. KITRO was built to solve that. Combining seamless hardware, AI-powered analytics, and dedicated food waste expertise, we give commercial kitchens the visibility into what they're throwing away and the resources to reduce it. How it works: • The KITRO TARE sits at your bin and automatically identifies every item thrown away, no manual input or disruption to your team. • A clear dashboard where waste data is translated into visualisations: what's being wasted, what it's costing you, and where to focus first. • A dedicated expert works with you from day one, running onboarding, quarterly reviews, and giving you the industry playbook that drives impact. Trusted by 500+ kitchens in 40+ countries — including Hyatt, Marriott, and Four Seasons — KITRO delivers up to 60% food waste reduction and 2–8% annual food cost savings. Reduce food waste now → kitro.ch
Offices: Hermetschloostrasse 77, Zurich, Zurich 8048, CH · EPFL Innovation Park, Lausanne, Vaud 1015, CH
