Cincinnati, Ohio, United States · Hybrid
The Service Engineer is a critical part of the support team who is responsible for the on-going support of active customer sites. He/she will conduct preventive maintenance, resolve technical issues remotely and at custo…
Skills: Preventive Maintenance, Technical Troubleshooting, Commissioning, Testing, Customer Service
Neuburg an der Kammel, Bavaria, Germany · Hybrid
Die Kardex Gruppe ist weltweit einer der führenden Hersteller von dynamischen Lager-, Bereitstellungs- und Distributionssystemen. Unsere mehr als 3.000 Mitarbeitenden weltweit entwickeln und fertigen Logistiklösungen, di…
Skills: Electrical repairs, Mechanical repairs, Preventive maintenance, Safety inspections, Troubleshooting
Singapore, Singapore · On-site
The Business Development & Channel Manager – Southeast Asia is responsible for driving profitable growth through a combination of direct business development, strategic account acquisition, and channel partner developmen…
Skills: Business Development, Channel Management, Key Account Management, B2B Solution Sales, Commercial Negotiation
Wexford, Missouri, United States · Hybrid
At Kardex, we believe innovation happens when diverse perspectives, inclusive leadership, and ambitious ideas come together. As we continue our growth journey and enter the next chapter of our Lifecycle Services business…
Skills: Strategic Leadership, Lifecycle Services Management, Financial Performance Management, Operational Excellence, Customer Relationship Management
Neuenstadt am Kocher, Baden-Württemberg, Germany · On-site
Die Kardex Gruppe gehört zu den weltweit führenden Herstellern dynamischer Lager- und Distributionssysteme und beschäftigt über 2.900 Mitarbeiter. Kardex Mlog, ein Teil dieser Gruppe, ist auf integrierte Materialflusssys…
Skills: Electrical Design, Eplan P8, Circuit Diagrams, Bill of Materials, Fieldbus Systems
Neuenstadt am Kocher, Baden-Württemberg, Germany · Hybrid
Die Kardex Gruppe gehört zu den weltweit führenden Herstellern dynamischer Lager- und Distributionssysteme und beschäftigt über 2.500 Mitarbeiter. Kardex Mlog, ein Teil dieser Gruppe, ist auf integrierte Materialflusssys…
Skills: Material Flow Simulation, Demo3D, Emulate3D, C#, Intralogistics
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Kardex specializes in innovative automated storage and retrieval solutions. We are seeking a motivated self-starter to join our team in the role of Senior Software Developer – Full-Stack to be based in Kuala Lumpur. Offi…
Skills: C#, .Net, WPF, HTML5, HTTP
Graz, Styria, Austria · Remote OK
Kardex AutoStore is a global leader in high-speed Automatic Storage and Retrieval Systems (ASRS)—boosting storage capacity by up to four times. Trusted worldwide, our cutting-edge technology strengthens Kardex’s portfoli…
Skills: Project Management, AutoStore, PLC, Budget Management, Client Relationship Management
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Responsible for the ongoing support, commissioning, and testing of AutoStore systems at customer sites. This includes performing preventive maintenance, resolving technical issues remotely or on-site, and providing end-user training.
The candidate must possess strong technical troubleshooting and communication skills to maintain high customer satisfaction. Ability to travel 60-70% of the time to various project sites is required.
Support active customer sites with the objective to achieve the highest level of system availability and stability as possible.
Perform commissioning and testing of all hardware and software aspects of the AutoStore system prior to handover to the customer.
When a customer support event occurs, this role supports through troubleshooting and resolution of issue(s) both remotely through our ticketing system and on-site at the customer’s location.
Create detailed documentation to inform internal and external contacts of best practices, standard operating procedures, and issue-resolution techniques.
Provide initial and as-needed training for customer end users and maintenance personnel on the AutoStore and any Kardex-supplied subsystems.
Help support the customer during the post-handover ramp-up period of a project.
Travel to project sites, sometimes for about a week in one trip. Total travel estimate is 60-70%.
Your global industry partner for intralogistics, automated storage solutions and material handling systems.
Kardex is a leading global partner for intralogistics solutions in an attractive and growing market. The Group offers premium automated products, standardized systems, and life cycle services that guarantee high availability and low total cost of ownership. Kardex provides an intelligent entry into automation with its dynamic storage and retrieval systems, offers integrated material handling systems, small parts storage systems, and automated high-bay warehouses, and acts as a global AutoStore™ partner, offering flexible and modular storage and order fulfillment solutions. The Group employs around 2,900 people in over 30 countries. Kardex Holding AG has been listed on the SIX Swiss Exchange since 1989.
Offices: Thurgauerstrasse 40, Zurich, 8050, CH · 1/1 Greygown St, West Wodonga, Victoria 3690, AU · Xidawang Road, B1, Building 50, No. 63, Chaoyang District, Beijing, CN · Haixing Building, No. 1 South Ruijin Road, BC Block, 27 Floor, Huangpu District, Shanghai 200023, CN · Menara 1MK, 1 Jalan Kiara, 30-1, Premier Suite, Mont Kiara, Kuala Lumpur 50480, MY
Your global industry partner for intralogistics, automated storage solutions and material handling systems.
Kardex is a leading global partner for intralogistics solutions in an attractive and growing market. The Group offers premium automated products, standardized systems, and life cycle services that guarantee high availability and low total cost of ownership. Kardex provides an intelligent entry into automation with its dynamic storage and retrieval systems, offers integrated material handling systems, small parts storage systems, and automated high-bay warehouses, and acts as a global AutoStore™ partner, offering flexible and modular storage and order fulfillment solutions. The Group employs around 2,900 people in over 30 countries. Kardex Holding AG has been listed on the SIX Swiss Exchange since 1989.
Offices: Thurgauerstrasse 40, Zurich, 8050, CH · 1/1 Greygown St, West Wodonga, Victoria 3690, AU · Xidawang Road, B1, Building 50, No. 63, Chaoyang District, Beijing, CN · Haixing Building, No. 1 South Ruijin Road, BC Block, 27 Floor, Huangpu District, Shanghai 200023, CN · Menara 1MK, 1 Jalan Kiara, 30-1, Premier Suite, Mont Kiara, Kuala Lumpur 50480, MY
