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Jobs at Kalamazoo Fabricating (Now Hiring) — 11 open

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SERVICE DEPARTMENT SCHEDULING COORDINATOR

Kalamazoo, Michigan, United States · On-site

Mid level

The Service Department Scheduling Coordinator’s primary responsibilities are to work with internal and external customers to provide our Service Team with accurate information and support to ensure the best customer expe…

Skills: Scheduling, Customer Service, Microsoft Office, Written Communication, Oral Communication

Kalamazoo Fabricating logoKalamazoo Fabricating

LASER & SHEAR OPERATOR - 3rd SHIFT

Kalamazoo, Michigan, United States · On-site

Mid level

The Laser and Shear position is responsible for the quality of work, productivity, attendance/punctuality, safety, flexibility, working without supervision, and general housekeeping. This is a 3rd shift position. Qualifi…

Skills: Laser Operation, Shear Operation, Blueprint Reading, Programming Lasers, Overhead Crane Operation

Kalamazoo Fabricating logoKalamazoo Fabricating

PRESS BRAKE & ROLL OPERATOR - 3rd SHIFT

Kalamazoo, Michigan, United States · On-site

Mid level

The Press Brake and Roll position is responsible for the quality of work, productivity, attendance/punctuality, safety, flexibility, working without supervision, and general housekeeping. This is a 3rd shift position. Qu…

Skills: Press Brake Operation, Roll Operation, Blueprint Reading, Tooling Setup, Quality Measurement

Kalamazoo Fabricating logoKalamazoo Fabricating

PRODUCTION COORDINATOR

Kalamazoo, Michigan, United States · On-site

Mid level

The Production Coordinator role promotes excellence throughout the organization by coordinating production schedules, supporting shop floor operations, and maintaining accurate manufacturing data. This position works clo…

Skills: Production Scheduling, ERP/MRP Systems, Microsoft Office, Manufacturing Support, Time Management

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PRODUCTION SUPERVISOR - FABRICATION

Kalamazoo, Michigan, United States · On-site

Mid level

The Production Supervisor position is responsible for supervision and training of shop personnel to include the manufacture and quality control of all equipment, parts orders, work orders and equipment process implementa…

Skills: Metal Fabrication, Welding, Production Supervision, Quality Control, Microsoft Office Suite

Kalamazoo Fabricating logoKalamazoo Fabricating

PRODUCT MANAGER

Kalamazoo, Michigan, United States · On-site

Mid level

The Product Manager position is responsible for the development and growth of the product line. Specific tasks include proposals and follow-up, preliminary designs, customer support, product improvements and enhancements…

Skills: Product Development, Sales Negotiation, Mechanical Aptitude, Customer Support, CRM Management

Kalamazoo Fabricating logoKalamazoo Fabricating

SALES LEAD SPECIALIST

Kalamazoo, Michigan, United States · On-site

Entry level

The Sales Lead Specialist helps sales opportunities move quickly and smoothly from initial inquiry to complete RFQ handoff. This role makes fast first contact with new leads, asks good qualifying questions, helps gather …

Skills: Lead Qualification, CRM Systems, Customer Communication, Sales Support, Detail Oriented

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TECHNICAL SALES REPRESENTATIVE

Kalamazoo, Michigan, United States · On-site

Senior

The Technical Sales Representative will drive sales and promote excellence throughout the sales department. The primary responsibilities are to source opportunities, build relationships with new and existing end-users, e…

Skills: Industrial Sales, Relationship Building, Lead Generation, Account Management, Market Analysis

Kalamazoo Fabricating logoKalamazoo Fabricating

STRATEGIC BUYER

Kalamazoo, Michigan, United States · On-site

Senior

The Strategic Buyer position is responsible for developing and executing long-term sourcing strategies to ensure cost optimization, supply continuity, and alignment with overall business objectives. This role focuses on …

Skills: Strategic Sourcing, Procurement, Supply Chain Management, Supplier Management, Contract Negotiation

Kalamazoo Fabricating logoKalamazoo Fabricating

DESIGN ENGINEER - DALLAS

Dallas, Texas, United States · On-site

Mid level

At Triple/S Dynamics, we design and build custom-engineered material handling equipment—from vibrating conveyors to rotary screens and density separators. With over a century of innovation behind us, we’re proud to serve…

Skills: Autodesk Inventor, Vault, FEA, ANSYS, Mechanical Design

Kalamazoo Fabricating logoKalamazoo Fabricating

FABRICATOR - EXPERIENCED WELDER -TIG

Kalamazoo, Michigan, United States · On-site

Senior

The Fabricator position is responsible for the quality of work, productivity, attendance/punctuality, safety, flexibility, working without supervision, and general housekeeping. Qualifications Dedication to excellence an…

Skills: TIG Welding, MIG Welding, ARC Welding, Blueprint Reading, Stainless Steel Fabrication

Kalamazoo Fabricating logo

SERVICE DEPARTMENT SCHEDULING COORDINATOR

Kalamazoo Fabricating

Kalamazoo, Michigan, United States • On-site

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Mid level

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  • Full-time
  • associate degree
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

The coordinator manages the service and installation schedules for technicians while acting as a primary point of contact for internal and external customers. They are responsible for preparing site visit documentation, coordinating equipment rentals, and handling order entry for labor and parts.

Requirements

Candidates must have a minimum of an associate's degree or 2-5 years of equivalent experience in customer support and scheduling. Proficiency in Microsoft Office and professional communication skills are required.

Full job description

The Service Department Scheduling Coordinator’s primary responsibilities are to work with internal and external customers to provide our Service Team with accurate information and support to ensure the best customer experience is provided, to exceed our customers’ needs and expectations.  This position reports to the Field Service/Customer Service Manager.
Qualifications
  • Dedication to excellence and quality output
  • Honest, Reliable and irreversible Integrity
  • Minimum associate’s degree or equivalent experience (2-5 years) in Customer Service/Support, Scheduling
  • Skilled in Microsoft Office programs, excellent written and oral communication is required
  • Proficient skills in professionally handling service calls and phone support
Responsibilities
The following activities are required in this position:
  • Promote excellence throughout the department
  • Communicate professionally with customers and co-workers
  • Communicate with internal and external customers to find answers and resolutions to customer inquiries or equipment issues.  This includes working closely with project managers, sales, engineering, processing, accounting, shipping and vendors as needed.
  • Manage Service Schedule for technicians and Installation group, working directly with Service Manager
  • Prepare Service Techs and Installation Team with accurate information and documentation for site visits.  Customer Contact, Location, Job Book
  • Contact customers for site visit confirmation. Provide appropriate documentation as required by customers for site visits
  • Coordinate on-site contractor and equipment rentals as necessary to support Service and Installation Visits
  • Follow-up on parts orders to ensure target delivery dates are met in coordination of Service and Installation visits.  This includes working with processing, purchasing, manufacturing, vendors and shipping to meet customer availability and expectations.
  • Review expense reports and time sheets – sign off when Service Manager is unavailable
  • Order entry for Service labor orders
  • Order entry for all KMC Global Install & Repair parts and labor orders
  • Manage JV500
  • Manage 501 Schedule
  • Manage Meeting Cycle updates, including PRAB/Hapman Install/Startup Schedule
  • Work with In-House Technical team to manage TUL list
  • Work with Field Service Manager on Quarterly Warranty Cost Projections for the Service Department
  • Work with Field Service Manager to build install quotes and send to appropriate persons
  • Additional Tasks as required

Related keywords

SchedulingCustomer SupportMicrosoft OfficeOrder EntryField ServiceInstallation SchedulingVendor ManagementExpense ReportsWarranty Cost ProjectionsKMC GlobalJV500PRABHapman Install

About Kalamazoo Fabricating

LinkedInVisit site

The single source contract manufacturing provider for all of your metal fabrication needs.

Industry
Machinery Manufacturing
Company size
201-500 employees
Founded
1945
Headquarters
Kalamazoo, MI
LinkedIn followers
99

Kalamazoo Fabricating is the single source contract manufacturing provider for all your metal fabrication needs. Our large 157,000 sq/ft manufacturing area and broad range of experience enables us to take on your next project. We provide CNC laser, precision forming, fabricating and welding, engineering, machining, paint and blast, and controls automation services for a wide range of industries and applications around the world including medical, pharmaceutical, food, energy, automotive, mining, aerospace, and more.

Offices: 5944 N Ave E, Kalamazoo, MI 49048, US

Contract Manufacturing CNC Laser Precision FormingFabricating & Welding EngineeringMachiningIndustrial paint and blastand Controls AutomationMechanical EngineeringLaser
View all jobs at Kalamazoo Fabricating

About Kalamazoo Fabricating

LinkedInVisit site

The single source contract manufacturing provider for all of your metal fabrication needs.

Industry
Machinery Manufacturing
Company size
201-500 employees
Founded
1945
Headquarters
Kalamazoo, MI
LinkedIn followers
99

Kalamazoo Fabricating is the single source contract manufacturing provider for all your metal fabrication needs. Our large 157,000 sq/ft manufacturing area and broad range of experience enables us to take on your next project. We provide CNC laser, precision forming, fabricating and welding, engineering, machining, paint and blast, and controls automation services for a wide range of industries and applications around the world including medical, pharmaceutical, food, energy, automotive, mining, aerospace, and more.

Offices: 5944 N Ave E, Kalamazoo, MI 49048, US

Contract Manufacturing CNC Laser Precision FormingFabricating & Welding EngineeringMachiningIndustrial paint and blastand Controls AutomationMechanical EngineeringLaser
View all jobs at Kalamazoo Fabricating

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