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Full-time
Flexible Working Hours, Remote/Mobile Working Possibility, Competitive Starting Salary, Annual Performance Related Salary Increase, Paid Parental Leave, Training And Development Programmes
Posted 21d ago
Apply by Jul 31
~40 hrs/week
Responsibilities
Lead Shell UK's integrated communications and stakeholder engagement strategy across all digital and traditional channels. Oversee corporate relations in Scotland, manage a team of six, and act as the lead for crisis response and emergency preparedness.
Requirements
Requires extensive senior experience in communications, agency, or journalism with a proven track record of managing complex reputational issues in multinational contexts. Must possess strong leadership skills, mastery in content creation, and the ability to coach senior executives.
Full job description
, United Kingdom
Job Family Group:
Corporate Relations
Worker Type:
Regular
Posting Start Date:
July 17, 2026
Business Unit:
CoS and Corporate Relations
Experience Level:
Experienced Professionals
Job Description:
Where you fit in
As Communications & Stakeholder Manager, you will lead Shell UK’s integrated communications and stakeholder engagement strategy—covering all channels (digital, social, owned, earned, and paid) and build a valuable strategic network of stakeholders that matter to Shell with non-governmental stakeholders. You’ll craft compelling narratives, deliver high-impact campaigns, and build networks that enhance Shell’s reputation and position in the UK. You’ll also oversee corporate relations support for Shell in Scotland, including social performance activities, and act as a key partner in crisis preparedness and response.
What you’ll be doing
You’ll be part of the senior UK Corporate Relations leadership group and a close partner to Government & Policy, Social Investment, Group Media Relations, and the UK Country Chair team—operating as one integrated function in service of the UK Country Strategy and Group priorities
Strategic communications leadership: Own Shell’s UK country internal and external communications strategy; deliver integrated campaigns aligned to UK Country and Group priorities
Stakeholder engagement: Lead engagement plans for the UK Country Chair team; build and maintain strategic networks with opinion leaders and influencers
Reputation planning: Drive UK reputation strategy and integrate with social investment and government & policy for a campaigning approach
Content & channels: Oversee creation of bold, best-in-class content across platforms; champion data-driven channel strategies and emerging technologies (including AI)
Social performance: Lead social impact management for UK assets/projects; ensure continuous improvement and assurance activities (e.g. internal community impact audits)
Crisis preparedness: Act as Shell UK country communications lead for crisis response and emergency preparedness for assets
Leadership & operations: Manage a team of six plus contractors; oversee a significant creative/content budget and Shell’s British Cycling sponsorship; set strategy for agency support
Executive enablement: Coach senior leaders on communications and engagement strategies; advise on communications and cultural transformation
What you’ll bring
We’re looking for an experienced senior communications and stakeholder professional who combines strategic acuity with creativity and resilience, someone who thrives in complex environments and delivers at pace.
Extensive years of experience in senior communications roles—agency, in-house, or journalism—with significant experience managing complex reputational issues in multinational contexts
Proven ability to lead teams and manage budgets, mastery in stakeholder engagement and content creation
Strong relationships within communications and stakeholder networks; appetite to grow Shell’s strategic influence
Experience in social performance management preferred
Excellent English writing skills (speechwriting, media tactics, creative content)
Measurement-driven approach, including stakeholder analysis and market intelligence
Willingness to travel within the UK and attend occasional out-of-hours engagements
Strategic Diligence
Contextual understanding of macro trends, policy, and audience insight; ability to shape short- and long-term strategies
Reputation instincts—mitigating risk while positioning Shell as a trusted, credible voice
Stakeholder orchestration for integrated outcomes; building transformative partnerships
Outcome-based planning with agile course correction; integrated measurement and evaluation
Effective Communication
Mastery in communications planning and execution; coaching senior leaders and role-modelling cross-functional partnership
Outcome-based advocacy across complex environments; trust-based relationships with diverse viewpoints
Best-in-class content creation and storytelling; integrated channel strategy leveraging analytics and tech
Risk & Opportunity Management
Ability to identify reputational and social opportunities that differentiate Shell; design integrated campaigns and partnerships
Translate external risks/opportunities into actionable insights for senior executives and business units
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with unique expertise.
Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents.
Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Grow as you progress through diverse career opportunities in national and international teams.
Gain access to a wide range of training and development programmes.
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here
Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via careers@shell.com . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.
Shell in The United Kingdom
Shell UK remains one of the North Sea’s biggest producers, supplying around 10% of the UK’s total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.
In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.
Shell is a vital contributor to the UK, supporting energy security, jobs and economic value. We provide energy to fuel homes, hospitals, schools, vehicles, machinery and factories. Our history here dates back over 125 years. A UK-headquartered global energy leader, and leading FTSE multinational, we are active across the country’s energy system.
In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.
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DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Jiffy Lube International recently named M.C.,LLC "Franchisee of the Year"for the organization’s leadership and dedication to the Jiffy Lube brand. The esteemed "Franchisee of the Year" award is presented annually to the franchisee who best exemplifies the values and attributes that are core to the Jiffy Lube brand, including commitment to their customers through the development and growth of their employees, appearance of both the interior and exterior of their service centers, and demonstrated operational excellence.
"M.C., LLC not only delivers an exceptional customer experience, they have also taken on leadership roles by dedicating resources toward piloting new programs, products and services on behalf of the Jiffy Lube system of more than 2,000 service centers,” said Steve Ledbetter, president of Jiffy Lube International.
M.C., LLC was instrumental in working with ride share partners to develop a program that was implemented nationwide. A Jiffy Lube franchisee for several decades, M.C., LLC owns and operates service centers in several markets including San Francisco, Boston, Providence, Portland and Los Angeles. The entity is a proven leader within the Jiffy Lube network,continuously investing in industry innovation while upholding the highest standards among its service centers across the country.
“We are proud to represent the brand and while we currently have 95 Jiffy Lube service centers, we are continuing to grow our footprint,” said Marc Fanticola, president of M.C., LLC. “The entire M.C., LLC team consistently strives to provide the best possible service to our customers every day, every visit and we look forward to continuing to serve those drivers who depend on us to keep their vehicles on the road.“
About Jiffy Lube
Jiffy Lube International, Inc. (“Jiffy Lube”),with more than 2,000 franchised service centers in North America, serves approximately 20 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.
About Shell Oil Company
Shell Oil Company is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with 90,000
employees in more than 80 countries. We deliver a diverse range of energy solutions and petrochemicals to customers worldwide. These include transporting and trading oil and gas, marketing natural gas, producing and selling fuel for ships and planes, generating electricity and providing energy efficiency advice. We also produce and sell petrochemical building blocks to industrial customers globally, and we are investing in making renewable and lower-carbon energy sources competitive for large-scale use. In the U.S., we operate in 50 states and employ more than 20,000 people delivering energy in a responsible manner. For more information,visit www.shell.us. com
Offices: 1422 Edinger Ave, Ste 150, Tustin, CA 92780, US
Jiffy Lube International recently named M.C.,LLC "Franchisee of the Year"for the organization’s leadership and dedication to the Jiffy Lube brand. The esteemed "Franchisee of the Year" award is presented annually to the franchisee who best exemplifies the values and attributes that are core to the Jiffy Lube brand, including commitment to their customers through the development and growth of their employees, appearance of both the interior and exterior of their service centers, and demonstrated operational excellence.
"M.C., LLC not only delivers an exceptional customer experience, they have also taken on leadership roles by dedicating resources toward piloting new programs, products and services on behalf of the Jiffy Lube system of more than 2,000 service centers,” said Steve Ledbetter, president of Jiffy Lube International.
M.C., LLC was instrumental in working with ride share partners to develop a program that was implemented nationwide. A Jiffy Lube franchisee for several decades, M.C., LLC owns and operates service centers in several markets including San Francisco, Boston, Providence, Portland and Los Angeles. The entity is a proven leader within the Jiffy Lube network,continuously investing in industry innovation while upholding the highest standards among its service centers across the country.
“We are proud to represent the brand and while we currently have 95 Jiffy Lube service centers, we are continuing to grow our footprint,” said Marc Fanticola, president of M.C., LLC. “The entire M.C., LLC team consistently strives to provide the best possible service to our customers every day, every visit and we look forward to continuing to serve those drivers who depend on us to keep their vehicles on the road.“
About Jiffy Lube
Jiffy Lube International, Inc. (“Jiffy Lube”),with more than 2,000 franchised service centers in North America, serves approximately 20 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.
About Shell Oil Company
Shell Oil Company is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with 90,000
employees in more than 80 countries. We deliver a diverse range of energy solutions and petrochemicals to customers worldwide. These include transporting and trading oil and gas, marketing natural gas, producing and selling fuel for ships and planes, generating electricity and providing energy efficiency advice. We also produce and sell petrochemical building blocks to industrial customers globally, and we are investing in making renewable and lower-carbon energy sources competitive for large-scale use. In the U.S., we operate in 50 states and employ more than 20,000 people delivering energy in a responsible manner. For more information,visit www.shell.us. com
Offices: 1422 Edinger Ave, Ste 150, Tustin, CA 92780, US