JACKSONVILLE HOUSING AUTHORITY

JOB DESCRIPTION

TITLE: Grant-Funded Family Self Sufficiency (FSS) Service Coordinator                       FLSA STATUS: Exempt 

DEPARTMENT: Resident Services -                                                                                     UNION STATUS: None

REPORTS TO: FSS Service Coordinator Supervisor                                                           STARTING SALARY: $45,920.00

This position is funded through a Family Self-Sufficiency Program (Program) Grant from the United States Department of Housing and Urban Development (“HUD”) and is expected to last for a period of up to one (1) year from the start date. The continuation of this position is entirely dependent on the renewal or extension of the grant. If the grant funding is not renewed, the position will be eliminated, and employment will end at that time.

Job Summary

Plan, implement, direct, and evaluate the Program in accordance with HUD and JHA regulations and guidelines. Exercise sounds judgement in recruiting, interviewing, and screening prospective program participants. Develop measurable action plans; and provide counseling and guidance for Section 8 and Public Housing participants to assist in reaching self-sufficiency goals.

Essential Duties

PHYSICAL DEMANDS

Work is principally sedentary. No special physical demands are required. The work involves normal risks or discomforts associated with an office environment. The work area is usually adequately lighted, heated, and ventilated.

QUALIFICATIONS

A Bachelor’s degree in Social Work, Sociology, Business Administration, or a closely related human services field. Experience: 2–3 years of hands-on case management, social services, or housing program.

Certificate: Obtain a HUD-recognized FSS Certification within one year of employment.

Other: Must be insurable by JHA’s insurance and possess a valid Florida Driver’s License and maintain throughout employment.

Knowledge, Skills, and Abilities

Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers.

Effective Communication: Ensures important information is passed to those who need to know; conveys the necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively. Demonstrates clear understanding of the Program and the ability to highlight the goals and benefits to participants.

Responsiveness and Accountability: Demonstrates a high level of conscientiousness; hold oneself personally responsible for one's own work; and does a fair share of work.

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events.

ADAPTABLE/FLEXIBLE SKILLS: Ability to work additional hours if required and work with pressing deadlines and is task oriented. Proactively seeks work assignments when current assignments are completed—takes initiative.

We anticipate hiring at the minimum of the respective pay grade.

JHA is an Equal Opportunity Employer and a Drug-Free Workplace. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record and driving record, and may be subject to a pre-employment drug screening.

This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans' Preference Coordinator

11351 Ulmerton Road, Suite 311

Largo, FL 33778-1630

Email: [email protected]