The Transportation Supervisor coordinates transportation customer service and carrier relations across all North American fascias. This role manages service opportunities, carrier performance, claims, loss prevention, an…
Skills: Transportation operations, Carrier relations, Operational performance, Root cause analysis, Standard operating procedures
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At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented ass…
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At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented ass…
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At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic mana…
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At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented ass…
Skills: Customer service, Sales, Inventory management, Visual merchandising, Communication
At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented ass…
Skills: Customer service, Sales, Inventory management, Visual merchandising, POS systems
At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic mana…
Skills: Leadership, Team management, Customer service, Sales management, Inventory management
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Full-time
bachelor degree, associate degree
Posted 5d ago
~40 hrs/week
Responsibilities
The Transportation Supervisor manages carrier performance, service opportunities, and Return to Vendor processes to ensure efficient product flow. They also act as a cross-functional liaison to support store operations while utilizing data to drive continuous improvement.
Requirements
Candidates should have 3-5 years of experience in transportation operations and a bachelor's degree or equivalent experience. Strong leadership, organizational, and analytical skills are required, along with proficiency in Excel, WMS, and TMS systems.
Full job description
The Transportation Supervisor coordinates transportation customer service and carrier relations across all North American fascias. This role manages service opportunities, carrier performance, claims, loss prevention, and Return to Vendor (RTV) processes. Acting as a cross-functional liaison, this position supports new store openings, remodels, and closures, while utilizing data tracking to continuously improve operational efficiency. This individual will effectively exhibit JD Finish Line's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties:
Essential Duties & Responsibilities:
Drive operational performance by establishing clear expectations, frequently reviewing performance, anticipating challenges, and holding individuals accountable.
1 Direct report: Transportation Specialist
Develop carrier and fascia relationships to ensure product flow and movement is as efficient as possible.
Compile and analyze current and historical service issues and claims to monitor trends, provide root cause analysis, and drive operational improvement plans.
Align Stakeholders: Influence internal partners to adopt operational solutions.
Create and maintain/improve SOP’s quarterly.
Tedious attention to detail and organization with real estate process timelines, account & systems setup.
Author and refine standard operating procedures on a quarterly basis.
Knowledge and enforcement of transportation regulations (e.g., DOT/FMCSA compliance, safety standards).
Streamline the Return to Vendor workflows and deliver performance reports.
Leverage Systems: Utilize BI, PCSTrac, and Proship to track team inputs and performance metrics.
Problem-solving abilities (e.g., root cause analysis, clear communication in remedies, financial result analysis).
Cross-Train: Master TMS and fleet operations to back up peer Transportation Supervisors.
Regular physical attendance is essential for the performance of the job.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Champion change initiatives and continuous improvement while maintaining operational effectiveness and success.
Qualifications:
Bachelor's degree preferred, or Associate’s degree and equivalent experience.
3-5 years of experience in Transportation Operations.
Strong leadership, organizational, interpersonal, and presentation skills.
Supervisor/Management experience
Self-directed and goal-oriented
Retail Distribution and Fulfillment knowledge preferred.
Advanced knowledge of Excel, WMS, TMS, and PowerPoint.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit for more than 6 hours per shift
Use hands to finger, handle and feel
Reach with hands and arms
Talk and/or hear
Walk or move from one location to another
Occasionally may need to climb, balance, stoop, kneel, or crouch
Lift and/or move up to 10 pounds occasionally
Punctuality and regular attendance consistent with the company’s policies is required for this position.
Average workweek is 40-50 hours,which can vary depending on business needs.
The work environment for this position is a moderately noisy office setting with very limited exposure to a moderate to loud warehouse setting.
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.
#LI-DNI
This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
EEO Statement:
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)
We are JD Finish Line, a premium retailer providing the latest and most exclusive athletic sneakers, apparel and accessories since 1976. Headquartered in Indianapolis, Indiana with a satellite office in Boulder, Colorado, we have more than 1,000 JD Sports and Finish Line locations within malls, inside Macy’s shops, and as stand alone stores. JD Finish Line’s core values of Customer, People, Winning, Community and Financial Responsibility are exhibited in everything we do. We are committed to inclusion and diversity across our organization and work to include individuals from all walks of life, ensuring everyone belongs and can bring their authentic selves to the JD Finish Line family. We employ more than 14,000 store associates who are experts in style and passionate about sneaker culture.
At JD Finish Line, our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
At JD Finish Line, full-time employees are eligible for perks including medical, dental, vision and life insurance benefits, our wellness/fitness incentive program, 401k matching program and a 30% employee discount. As firm believers in a great work-life balance, salaried employees are offered unlimited Paid Time Off. Hourly employees start by earning a competitive 120 hours of PTO per year. We also grant parents paid maternity/paternity leave. We focus on promoting from within, and have great developmental programs in all functions of the business so that all employees view their position not just as a job, but a life-long career at JD Finish Line, THE PLACE TO GROW. Make sure to check us out at: www.finishline.com, www.jdsports.com
and www.macys.com/finishline.
Offices: 3308 North Mitthoeffer Road, Indianapolis, IN 46235, US · 1881 9th Street, 102, Boulder, CO 80302, US
Specialty RetailerAthletic FootwearApparel and AccessoriesFootwearand ApparelRetailApparel
We are JD Finish Line, a premium retailer providing the latest and most exclusive athletic sneakers, apparel and accessories since 1976. Headquartered in Indianapolis, Indiana with a satellite office in Boulder, Colorado, we have more than 1,000 JD Sports and Finish Line locations within malls, inside Macy’s shops, and as stand alone stores. JD Finish Line’s core values of Customer, People, Winning, Community and Financial Responsibility are exhibited in everything we do. We are committed to inclusion and diversity across our organization and work to include individuals from all walks of life, ensuring everyone belongs and can bring their authentic selves to the JD Finish Line family. We employ more than 14,000 store associates who are experts in style and passionate about sneaker culture.
At JD Finish Line, our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
At JD Finish Line, full-time employees are eligible for perks including medical, dental, vision and life insurance benefits, our wellness/fitness incentive program, 401k matching program and a 30% employee discount. As firm believers in a great work-life balance, salaried employees are offered unlimited Paid Time Off. Hourly employees start by earning a competitive 120 hours of PTO per year. We also grant parents paid maternity/paternity leave. We focus on promoting from within, and have great developmental programs in all functions of the business so that all employees view their position not just as a job, but a life-long career at JD Finish Line, THE PLACE TO GROW. Make sure to check us out at: www.finishline.com, www.jdsports.com
and www.macys.com/finishline.
Offices: 3308 North Mitthoeffer Road, Indianapolis, IN 46235, US · 1881 9th Street, 102, Boulder, CO 80302, US
Specialty RetailerAthletic FootwearApparel and AccessoriesFootwearand ApparelRetailApparel