Richmond, Virginia, United States · On-site
Location: Richmond, VA, United States Job ID: 87750 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transporta…
Skills: P&L Management, Business Management, Sales Strategy, Field Operations, Customer Relationship Management
Atlanta, Georgia, United States · On-site
Location: Atlanta, GA, United States Job ID: 86750 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportat…
Skills: Billing, Collections, Customer Service, Accounting, Finance
Maha, Madhya Pradesh, India · On-site
Location: Mumbai, Maharashtra, India Job ID: 88154 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportat…
Skills: Modernization Sales, Sales Strategy, Team Management, Coaching, Profitability Analysis
Liverpool, England, United Kingdom · On-site
Location: Liverpool, England, United Kingdom Job ID: 88777 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across tra…
Skills: Service Management, Field Operations Management, Customer Relationship Management, P&L Responsibility, Staff Planning
Boston, Massachusetts, United States · On-site
Location: Philadelphia, PA, United States Job ID: 88891 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transp…
Skills: Operational Management, Budget Management, Asset Management, Customer Relationship Management, Team Leadership
London, England, United Kingdom · On-site
Location: London, England, United Kingdom Job ID: 88817 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transp…
Skills: Lift Servicing, Preventative Maintenance, Fault Finding, Diagnostics, Electrical Knowledge
London, England, United Kingdom · On-site
Location: London, England, United Kingdom Job ID: 88816 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transp…
Skills: Lift Servicing, Planned Preventative Maintenance, Fault Finding, Diagnostics, Electrical Knowledge
Richmond, Virginia, United States • On-site
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The General Manager is responsible for growing the customer base in Richmond, VA, through service, installation, and modernization sales. They hold full ownership of the P&L and lead district teams to achieve strategic business objectives and operational quality.
Candidates should ideally have a bachelor's degree or at least 5 years of experience in the elevator industry or a comparable service-oriented field. Proven experience in P&L management and strong technical and leadership skills are required.
Location: Richmond, VA, United States
Job ID: 87750
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Join us as a
The Branch Manager will be responsible for continuing to grow the Richmond, VA and surrounding area customer base by focusing on service, new installation and modernization sales, field operations, customer satisfaction, and general business management. The position will have full ownership of the P&L and will be accountable for managing all district processes, providing direction on continuous improvement activities, and achieving the company’s strategic business objectives.
Your main responsibilities
• Develop and execute regional and district operational and quality initiatives to achieve strategic objectives
• Lead, mentor, and manage District Service, New Installation, Sales, and Field Superintendent teams
• Drive customer service strategy and maintain strong relationships with key clients and industry influencers
• Plan, allocate, and oversee field, marketing, and administrative resources to meet operational, quality, and financial goals
• Administer field installation and service activities, including parts, tools, vehicles, and other assets for cost-effective results
• Develop and execute market plans, budgets, and sales strategies to grow revenue, market share, and product penetration
• Foster participative management, labor relations, and high team morale in alignment with company philosophy
• Analyze market, competitor, and operational changes to adjust resources and strategies for business advantage
• Bachelor’s degree preferred or at minimum 5+ years in the elevator industry
• 5 years of progressive experience in the elevator industry, a service-oriented business, or comparable field
• Prior experience managing a full P&L preferred
• Strong knowledge of products, applications, installation and service procedures, financial statements, and contract terms
• Demonstrated technical, management, negotiation, and communication skills, with ability to influence internal and external stakeholders
• High self-confidence and credibility to lead through complex business challenges
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:
Discover more on our career website.
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
At Schindler, our mission is to keep cities around the world moving.
Founded in 1974, Jardine Schindler Group (JSG) is a Joint Venture between Jardine Matheson in Hong Kong and Schindler Group located Switzerland, who between them bring over 300 years of experience in business management, regional specialization and engineering excellence. Headquartered in Hong Kong, JSG designs, engineers, installs, maintain and modernizes elevators, escalators and moving walkways in Brunei, Cambodia, Hong Kong, Macau, Malaysia, Myanmar, Indonesia, the Philippines, Singapore, Thailand and Vietnam.
Offices: 29 Floor Devon House, Taikoo Place, 979 Kings Road, Quarry Bay, Hong Kong, Hong Kong N/A, HK · 20F, Times Square Building, 246 Sukhumvit Road, Klongtoey, Thailand, Bangkok, Thailand 10110, TH · 8th Floor, President Place 8/F, President Place, Street, Ward Vietnam, 93 Nguyễn Du, Hồ Chí Minh, Vietnam, Ho Chi Minh City, Vietnam 00084, VN · Jalan Puri Lingkar Luar Blok P, RT.1/RW.1, Kembangan Sel., Kembangan, Kota Jakarta Barat, Jakarta 11610, ID · 8/F Bangunan TH Uptown 3, No 3. Jalan SS 21/39, Damansara Uptown, Petaling Jaya, Selangor D Ehsan 47400, MY
At Schindler, our mission is to keep cities around the world moving.
Founded in 1974, Jardine Schindler Group (JSG) is a Joint Venture between Jardine Matheson in Hong Kong and Schindler Group located Switzerland, who between them bring over 300 years of experience in business management, regional specialization and engineering excellence. Headquartered in Hong Kong, JSG designs, engineers, installs, maintain and modernizes elevators, escalators and moving walkways in Brunei, Cambodia, Hong Kong, Macau, Malaysia, Myanmar, Indonesia, the Philippines, Singapore, Thailand and Vietnam.
Offices: 29 Floor Devon House, Taikoo Place, 979 Kings Road, Quarry Bay, Hong Kong, Hong Kong N/A, HK · 20F, Times Square Building, 246 Sukhumvit Road, Klongtoey, Thailand, Bangkok, Thailand 10110, TH · 8th Floor, President Place 8/F, President Place, Street, Ward Vietnam, 93 Nguyễn Du, Hồ Chí Minh, Vietnam, Ho Chi Minh City, Vietnam 00084, VN · Jalan Puri Lingkar Luar Blok P, RT.1/RW.1, Kembangan Sel., Kembangan, Kota Jakarta Barat, Jakarta 11610, ID · 8/F Bangunan TH Uptown 3, No 3. Jalan SS 21/39, Damansara Uptown, Petaling Jaya, Selangor D Ehsan 47400, MY
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