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Jobs at Jacaranda Maternity (Now Hiring) — 4 open

Jacaranda Maternity logoJacaranda Maternity

Credit Control Lead

Nairobi, Nairobi County, Kenya · On-site

Senior$600K raised

Location: Nairobi, Kenya Department: Finance Reports To: Finance Director About Jacaranda Maternity Jacaranda Maternity is redesigning the future of healthcare in East Africa for the patients who need it most. Our hospit…

Skills: Credit Control, Accounts Receivable, Revenue Cycle Management, Debt Collection, Financial Reporting

Jacaranda Maternity logoJacaranda Maternity

Branch Manager

Nairobi, Nairobi County, Kenya · On-site

Senior$600K raised

JOB DESCRIPTION Job Title: Branch Manager Reports to: Hospital Administrator Department: Clinical Operations Location: Nairobi (Upcoming Branch) Business Purpose/Objective: Responsible for providing and maintaining high …

Skills: People Management, Change Management, Operational Execution, Data Analysis, Budgeting

Jacaranda Maternity logoJacaranda Maternity

Pharmaceutical Technologist

Nairobi, Nairobi Area, Kenya · On-site

Senior$600K raised

JOB DESCRIPTION Job Title Pharmaceutical Technologist Location Various Locations across our network Reports to Branch Manager Department Clinical Operations Business Purpose/Objective The position seeks experience in mat…

Skills: Pharmacy Operations, Medicine Dispensing, Patient Care, Analytical Reasoning, Microsoft Office Suite

Jacaranda Maternity logoJacaranda Maternity

Clinical Officer - Paediatrics

Nairobi, Kenya · On-site

Mid level$600K raised

Job Title: Clinical Officer - Paediatrics Reports to: Doctor In-charge Department: Clinical Operations Business Purpose/Objective: The job holder will be primarily responsible for providing quality clinical services to o…

Skills: Clinical Care, Paediatrics, Patient Diagnosis, Medical Record Keeping, Interpersonal Communication

Jacaranda Maternity logo

Credit Control Lead

Jacaranda Maternity

Nairobi, Nairobi County, Kenya • On-site

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Senior

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  • Full-time
  • bachelor degree, professional certificate
  • Posted 5d ago
  • Apply by Sep 21
  • ~40 hrs/week

Responsibilities

Lead the hospital's debt collection and accounts receivable functions to ensure timely revenue recovery and healthy cash flow. Manage relationships with insurance companies and corporate clients while optimizing the overall revenue cycle process.

Requirements

Requires a Bachelor's degree in Finance or a related field and a professional qualification such as CPA(K) or ACCA. Must have at least 5 years of experience in credit control, specifically within the healthcare or insurance industry.

Full job description

Location:      Nairobi, Kenya
Department: Finance
Reports To:  Finance Director

About Jacaranda Maternity
Jacaranda Maternity is redesigning the future of healthcare in East Africa for the patients who need it most. Our hospital in Nairobi is changing the way maternal healthcare is provided by developing better ways to provide high-quality, patient-centered maternity care at affordable prices. Currently, we see over 3,000 clients a month. We have won global and local recognition, including from the Centre for Health Market Innovations, the Gates Foundation, Savings Lives at Birth, and Innovations in Healthcare – and our facilities have been independently rated as among the highest quality in Kenya.
Will you join us and help transform maternal and new-born health care in East Africa?

About the Role
We are seeking an experienced, proactive, and results-oriented Credit Control Lead to manage the hospital's credit control and accounts receivable function. The role is responsible for ensuring timely collection of revenue, maintaining healthy cash flows, managing relationships with insurers and corporate clients, and driving continuous improvement in the hospital's revenue cycle processes.

Key Responsibilities
Credit Control & Collections
  • Lead the hospital's debt collection and accounts receivable activities to ensure timely recovery of outstanding balances;
  • Monitor debtor aging and implement strategies to reduce overdue accounts and improve cash collections;
  • Follow up with insurance companies, corporates, and individual patients on outstanding payments;
  • Ensure collection targets and key performance indicators are achieved;
  • Escalate long, outstanding accounts and recommend appropriate recovery actions;
Insurance & Corporate Account Management
  • Manage relationships with insurance companies, medical schemes, TPAs, and corporate clients;
  • Coordinate timely submission and follow up of invoices, claims, and supporting documentation;
  • Monitor claim rejections, underpayments, and disputes, ensuring prompt resolution;
  • Conduct account reconciliations with payers and resolve discrepancies to facilitate payment;
Revenue Cycle Management
  • Work closely with Billing, Claims, Admissions, Clinical, and Finance teams to ensure accurate charge capture and billing;
  • Identify bottlenecks within the revenue cycle and implement corrective measures to improve collections;
  • Support initiatives aimed at reducing claim denials and improving clean claim submission rates;
  • Ensure adherence to contractual billing requirements and agreed payment terms;
Reporting & Analysis
  • Prepare and present debtor aging reports, collection performance reports, and cash flow forecasts;
  • Analyze payment trends and identify collection risks, revenue leakage, and opportunities for improvement;
  • Provide management with actionable recommendations to improve debtor management and revenue collection;
Team Leadership
  • Supervise, coach, and develop Credit Control Officers and Accounts Receivable staff;
  • Set performance objectives and monitor team productivity;
  • Foster a culture of accountability, customer service excellence, and continuous improvement;
Compliance & Process Improvement
  • Ensure compliance with hospital financial policies, contractual obligations, and regulatory requirements;
  • Support internal and external audits relating to receivables and collections;
  • Develop and enhance credit control policies, procedures, and workflows to improve operational efficiency;
  • Participate in system enhancement and automation projects aimed at strengthening revenue cycle management;
Qualifications & Experience
  • Bachelor's Degree in Finance, Accounting, Commerce, Business Administration, or a related field.
  • CPA(K), ACCA, or equivalent professional qualification.
  • Minimum of 5 years' experience in credit control, accounts receivable, revenue cycle management, or a similar role.
  • Experience within a hospital, healthcare provider, or insurance company, is a must – do not apply if you have not worked in the industries specified.
  • Demonstrated experience managing collections, debtor reconciliations, and payer relationships.
Skills & Competencies
  • Strong understanding of accounts receivable and credit management principles.
  • Excellent analytical and financial reporting skills.
  • Strong negotiation, communication, and stakeholder management abilities.
  • Proficiency in ERP systems, Hospital Information Systems (HIS), and Microsoft Excel.
  • Strong leadership and team management skills.
  • High level of integrity, attention to detail, and results orientation.

Related keywords

CPA(K)ACCARevenue Cycle ManagementDebtor AgingClaim RejectionsTPAMedical SchemesCash Flow ForecastingFinancial PoliciesHospital Information SystemsERPHealthcare FinanceCredit ManagementAccounts Receivable

About Jacaranda Maternity

LinkedInVisit site

Jacaranda Maternity is redesigning the future of healthcare in East Africa.

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2011
Headquarters
NAIROBI, NAIROBI
LinkedIn followers
8,245
Total funding
$600K

Jacaranda Maternity is an NHIF accredited provider for maternity and gynecological procedures, we provide high quality, affordable, client-centric, respectful maternal health care, pediatric, gynecology, and family care assistance at our family care medical centre.  We started off focusing on maternal health care in 2011 as a mobile clinic, and gradually grew into a full-fledged hospital providing maternal health care, outpatient care and emergency care services, with a vision to expand to various centres across. We began with serving patients around Thika Road in Nairobi and so far we have conducted more than 4,500 successful deliveries. We continue to walk the extra mile to welcome each new mother as a family member and treat her with the love, dignity and attention she deserves. Our years of dedication and successful maternal health and family care services in Kenya have obtained us global recognition as a medical center of clinical excellence focusing on maternal health services, and expanding to additional services with mother and child as its core focus. We have won global and local recognition, including from the Centre for Health Market Innovations, the Gates Foundation, Savings Lives at Birth, and Innovations in Healthcare – and our facilities have been independently rated as among the highest quality in Kenya. ​

Offices: 52595, NAIROBI, NAIROBI 00400, KE

HospitalHealth CareMedical
View all jobs at Jacaranda Maternity

About Jacaranda Maternity

LinkedInVisit site

Jacaranda Maternity is redesigning the future of healthcare in East Africa.

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2011
Headquarters
NAIROBI, NAIROBI
LinkedIn followers
8,245
Total funding
$600K

Jacaranda Maternity is an NHIF accredited provider for maternity and gynecological procedures, we provide high quality, affordable, client-centric, respectful maternal health care, pediatric, gynecology, and family care assistance at our family care medical centre.  We started off focusing on maternal health care in 2011 as a mobile clinic, and gradually grew into a full-fledged hospital providing maternal health care, outpatient care and emergency care services, with a vision to expand to various centres across. We began with serving patients around Thika Road in Nairobi and so far we have conducted more than 4,500 successful deliveries. We continue to walk the extra mile to welcome each new mother as a family member and treat her with the love, dignity and attention she deserves. Our years of dedication and successful maternal health and family care services in Kenya have obtained us global recognition as a medical center of clinical excellence focusing on maternal health services, and expanding to additional services with mother and child as its core focus. We have won global and local recognition, including from the Centre for Health Market Innovations, the Gates Foundation, Savings Lives at Birth, and Innovations in Healthcare – and our facilities have been independently rated as among the highest quality in Kenya. ​

Offices: 52595, NAIROBI, NAIROBI 00400, KE

HospitalHealth CareMedical
View all jobs at Jacaranda Maternity

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