Plano, Texas, United States · Remote OK
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Access Management, Emergency Department Registration, Operational Workflow Implementation, Point Of Service Collections, Staff Coaching
Allen, Texas, United States · On-site
$35/hr
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Assessment, Triage, Critical Thinking, Emergency Nursing, Patient Care Planning
Frisco, Texas, United States · On-site
$106k–$118k/yr
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Clinical Leadership, Staff Management, Patient Experience Management, Quality Assurance, Regulatory Compliance
Milton, Delaware, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Registration, Insurance Verification, Customer Service, Medical Billing, Electronic Health Records
Radcliff, Kentucky, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Registration, Insurance Verification, Customer Service, Electronic Health Records, Medical Billing
Radcliff, Kentucky, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Registration, Insurance Verification, Customer Service, Medical Billing, Electronic Health Records
Carmel, Indiana, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Customer Service, Insurance Verification, Patient Registration, Electronic Health Records, Multi-tasking
Oxford, Florida, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Clinical Leadership, Staff Management, Patient Care, Quality Assurance, Performance Improvement
Summerville, South Carolina, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Clinical Leadership, Staff Management, Patient Experience, Quality Assurance, Regulatory Compliance
Plano, Texas, United States · Remote OK
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Healthcare Design, Project Management, AutoCAD, Revit, Construction Coordination
Navarre, Florida, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Registration, Insurance Verification, Customer Service, Medical Billing, Electronic Health Records
Rosston, Indiana, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Customer Service, Insurance Verification, Electronic Health Records, Medical Billing, Multi-tasking
Rosston, Indiana, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Customer Service, Insurance Verification, Electronic Health Records, Medical Billing, Multi-tasking
Carmel, Indiana, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Customer Service, Insurance Verification, Patient Registration, Medical Billing, Electronic Health Records
Louisville, Kentucky, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Registration, Customer Service, Payment Collection, Medical Record Keeping, Telephone Etiquette
Coppell, Texas, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Greeting, Insurance Verification, Medical Billing, Multitasking, Customer Service
Coppell, Texas, United States · On-site
$16/hr–$16/hr
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Greeting, Insurance Verification, Medical Billing, Multitasking, Customer Service
Plano, Texas, United States · On-site
$106k–$118k/yr
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Clinical Leadership, Staff Management, Recruitment, Onboarding, Performance Evaluation
Allen, Texas, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Triage, Patient Care, Laboratory Testing, Medication Administration, IV Insertion
Allen, Texas, United States · On-site
$16/hr
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Triage, Patient Care, Phlebotomy, Laboratory Testing, Medication Administration
Plano, Texas, United States • Remote OK
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The Director oversees Patient Access Advocate functions to improve registration accuracy, operational standards, and point-of-service collections across all facilities. This includes managing new site implementations, documenting workflows, and monitoring performance dashboards.
Requires a Bachelor's degree and at least 5 years of emergency department registration experience, including 3 years in a supervisory role. Expertise in ED registration processes and familiarity with financial and administrative regulatory requirements are essential.
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience.
The Director of Patient Access Optimization and Implementation will serve as Intuitive’s senior Patient Access Advocate (PAA) leader. The role will have oversight over the PAA functions at Intuitive, with an emphasis on improving PAA registration accuracy, establishing standards for operation and training and improving point of service collections across all facilities. The oversight and responsibilities include existing sites and new facility implementations. The role will report to the VP of Integration-Operations. The Director will document and help implement workflows, create and share standardized training plans, and improve access to and functionality of dashboards to monitor registration accuracy, customer service, point of service collections, and throughput. This position will affect changes in PAA staff through some direct interaction and by strengthening and empowering local Supervisors and Leads to build and sustain operational excellence.
Location: Remote
Travel Requirements: 15% travel required. Travel is variable based on new site openings and other on-site work. Multi-state travel required.
Provides detailed notes from observations while working with new site openings
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Right Care. Right Price. Right Now.
We are the pioneers of the combined emergency room and urgent care experience. We began in 2008 and now serve over 500k patients annually as a joint-venture partner with health systems coast to coast. Health systems across the country continue to partner with Intuitive Health because of our proven retail model and implementation expertise. Intuitive Health is now partnered with more than 20 hospital systems nationwide with nearly 100 combined ER and Urgent Care facilities open or in development coast to coast. We bring a globally recognized customer service model to health systems that want to exceed expectations in their communities and grow market share with the only dual model full-service Emergency Room and Urgent Care offering the right care, at the right price, close to home.
Offices: 5700 Granite Parkway, Suite 455, Plano, TX 75024, US
Right Care. Right Price. Right Now.
We are the pioneers of the combined emergency room and urgent care experience. We began in 2008 and now serve over 500k patients annually as a joint-venture partner with health systems coast to coast. Health systems across the country continue to partner with Intuitive Health because of our proven retail model and implementation expertise. Intuitive Health is now partnered with more than 20 hospital systems nationwide with nearly 100 combined ER and Urgent Care facilities open or in development coast to coast. We bring a globally recognized customer service model to health systems that want to exceed expectations in their communities and grow market share with the only dual model full-service Emergency Room and Urgent Care offering the right care, at the right price, close to home.
Offices: 5700 Granite Parkway, Suite 455, Plano, TX 75024, US