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Integrion Group, Inc. logoIntegrion Group, Inc.

Workers' Compensation Medical Only Adjuster

Albuquerque, New Mexico, United States · On-site

Mid level

Description Job Title: Workers’ Compensation Medical Only Adjuster Department: Workers’ Compensation Reports to: Workers' Compensation Claims Manager Position Summary: This position is responsible for the adjudication of…

Skills: Claims Adjudication, Medical Terminology, Conflict Resolution, Negotiation, Customer Service

Integrion Group, Inc. logo

Workers' Compensation Medical Only Adjuster

Integrion Group, Inc.

Albuquerque, New Mexico, United States • On-site

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Mid level

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  • Full-time
  • high school, bachelor degree
  • Posted 11d ago
  • ~40 hrs/week

Responsibilities

Responsible for the adjudication of medical-only workers' compensation claims in accordance with New Mexico statutes and client procedures. Key duties include investigating claims, coordinating medical treatment, and managing reserves and medical bill payments.

Requirements

Requires a high school diploma, though a bachelor's degree is preferred, and the ability to obtain a New Mexico Adjuster License. Preference is given to candidates with one to three years of insurance industry experience or knowledge of workers' compensation claims.

Full job description

Description

Job Title:  Workers’ Compensation Medical Only Adjuster 

Department:  Workers’ Compensation                                                             

Reports to: Workers' Compensation Claims Manager

Position Summary:

This position is responsible for the adjudication of medical only workers’ compensation claims, assigned by our clientele, in accordance with the New Mexico Workers’ Compensation Statute, governing rules and regulations, related case law and client and company procedures. New loss assignments are client specific, based on case complexity. 

Essential Functions:

  • Investigate the claim and verify information to determine cause of injury/accident history; determination of compensability. Interviewing employer, employees, witnesses; coordination of medical treatment and will learn skills necessary to take a recorded statement.
  • Must possess the ability to maintain accurate and complete claim documentation in CMS and or other client proprietary claim systems utilized. This position is responsible for reporting to clients per their specific guidelines.  Must show proficiency in utilizing a diary system and keep open files maintained on that diary.
  • Has to have strong analytical skills for proper posting and monitoring of reserves for medical exposure pursuant to client instructions and or company best practice standards. 
  • Timely review and payment of medical bills per NM Statutory requirements. Must be familiar with related case law and the ability to interpret and comply with client and company standards, policies and procedures.
  • Must make required State filings through EDI. Ensure that proper outside vendors referrals are made and properly justified. Knowledge of medical terminology to evaluate and interpret medical records / reports ensuring treatment is related to the reported injury. Identify strategies to close claim files timely or to transfer claims to a lost time adjuster for management of indemnity and more complex medical issues.
  • This position is also be an introduction to future disability payouts; finite periods of disability indemnity benefits and long term medical maintenance supervision.  
  • Attend seminars, education opportunities and industry functions as a representative of the company.

Requirements

   

Job Qualifications: 

Education:    

 High school diploma required. Bachelor’s degree from an accredited college or university preferred. 

Experience:

This is an entry-level training position, however it is preferred that the applicant have some knowledge and recognition of a workers’ compensation claim. Prefer one to three years in the insurance industry or similar experience handling claims. Additional relevant experience considered in lieu of education.  

Required Skills/Abilities:

  • Demonstrate expertise evaluating and workers’ compensation medical claims required.
  • Demonstrate beginning to intermediate knowledge of medical issues and injury occurrences.
  • Possess superior customer service and conflict resolution skills.
  • Strong presentation and negotiation skills. 
  • Attention to detail and accuracy.
  • Excellent oral and written communication skills. 
  • Ability to build and maintain relationships with internal and external Clients.
  • Technologically savvy, able to navigate current computer system; proprietary client systems and internet programs with speed and efficiency. 
  • Excellent organization skills which includes ability to multi-task; prioritize and maintain a diary / calendar system.
  • Must be a self-starter with the ability to work independently and as part of a team.

Specialized Knowledge, Licenses, etc.:

Demonstrated proficiency in:

  • Desire to pursue professional designations, such as AIC, ARM, CPCU (Preferred but not required).
  • Ability to obtain New Mexico Adjuster License (Required)
  • MS Word and Outlook (Required) MS Excel and PowerPoint (Preferred)
  • Adobe (Preferred)

Values and Mission:

Adhere to values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action.

Positive Attitude:

Develops and maintains positive working relationships with team members, customers, co-workers and management by demonstrating effective communication and collaborative skills.

Working Conditions:

  • Integrion Group maintains general office conditions with light physical demands. 
  • Employees of Integrion Group adhere to all safety rules and regulations including building security.
  • Employees participate in ensuring safe and efficient operating conditions that safeguard employees and facilities.
  • Integrion Group maintains a drug free environment; drug testing prior to employment as well as upon a work related accident.
  • Exposure to VDT screens.
  • In-State travel is required. 

Related keywords

Workers' CompensationMedical Only AdjusterNew Mexico Workers' Compensation StatuteCMSEDIAICARMCPCUAdjuster LicenseMedical RecordsIndemnityInsurance IndustryClaims ManagementMS WordMS OutlookMS Excel

About Integrion Group, Inc.

LinkedInVisit site

Your Partner in Risk Management

Industry
Insurance
Company size
11-50 employees
Founded
1965
Headquarters
Albuquerque, New Mexico
LinkedIn followers
176

Backed by 50 years of claims adjusting experience, Integrion Group provides risk management solutions for insurance companies, self-insured entities and others with exposure in New Mexico or Arizona. Our custom services include third-party claims administration, independent adjusting, workers’ compensation claims administration and medical case management. With Integrion you can choose just the services you need—from independent adjusting of a single claim to full administration of your self-insured program.

Offices: 5201 Balloon Fiesta Pkwy NE, Albuquerque, New Mexico 87113, US · PO BOX 80560, Phoenix, Arizona 85060, US

Third-Party Claims AdministrationIndependent Adjustersand Medical Case ManagementConsultingRisk ManagementInsurance
View all jobs at Integrion Group, Inc.

About Integrion Group, Inc.

LinkedInVisit site

Your Partner in Risk Management

Industry
Insurance
Company size
11-50 employees
Founded
1965
Headquarters
Albuquerque, New Mexico
LinkedIn followers
176

Backed by 50 years of claims adjusting experience, Integrion Group provides risk management solutions for insurance companies, self-insured entities and others with exposure in New Mexico or Arizona. Our custom services include third-party claims administration, independent adjusting, workers’ compensation claims administration and medical case management. With Integrion you can choose just the services you need—from independent adjusting of a single claim to full administration of your self-insured program.

Offices: 5201 Balloon Fiesta Pkwy NE, Albuquerque, New Mexico 87113, US · PO BOX 80560, Phoenix, Arizona 85060, US

Third-Party Claims AdministrationIndependent Adjustersand Medical Case ManagementConsultingRisk ManagementInsurance
View all jobs at Integrion Group, Inc.

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