Village of Gowanda, New York, United States · On-site
$21/hr–$25/hr
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, res…
Skills: Account Management, Order Processing, Customer Relationship Management, ERP Systems, Microsoft Office
Village of Gowanda, New York, United States · On-site
$17/hr
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, res…
Skills: Operation Monitoring, Equipment Control, Arm-Hand Steadiness, Finger Dexterity, Control Precision
Hornell, New York, United States · On-site
$75k–$90k/yr
Electrical Engineer II – Job Description Posting Last Reviewed: February 2026 iNRCORE Group is a leading, vertically integrated provider of highly engineered, high‑reliability, and high‑performance passive electron…
Skills: Analog Circuit Design, Magnetic Component Design, CAD Modeling, Inventor, Schematic Design
Manchester, New Hampshire, United States · On-site
$25/hr–$28/hr
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, res…
Skills: Electronic Assembly, Electromechanical Production, Machine Operation, Team Leadership, Workflow Coordination
Village of Gowanda, New York, United States · On-site
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, res…
Skills: Financial Reporting, U.S. GAAP, SOX Compliance, Cost Accounting, Budgeting
Salem, Oregon, United States · On-site
$20/hr–$25/hr
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, res…
Skills: Administrative Support, Order Documentation, Customer Portal Management, ERP Systems, Microsoft Word
Hornell, New York, United States · On-site
$55k–$65k/yr
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, res…
Skills: Accounts Payable, Accounts Receivable, General Ledger, Microsoft Excel, ERP Systems
Torrington, Connecticut, United States · On-site
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, res…
Skills: Accounts Payable, Accounts Receivable, General Ledger Accounting, Microsoft Excel, Account Reconciliation
Los Angeles, California, United States · On-site
$18/hr–$20/hr
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, res…
Skills: Mechanical Assembly, Electronic Assembly, Soldering, Wire Stripping, Coil Winding
Huntington Beach, California, United States · On-site
$18/hr–$20/hr
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, res…
Skills: Mechanical Assembly, Electronic Assembly, Soldering, Wire Stripping, Lead Trimming
Bristol Township, Pennsylvania, United States · On-site
$18/hr–$21/hr
Assembler iNRCORE Group is a leading, vertically integrated provider of highly engineered, highreliability, and highperformance passive electronic components. We are known for manufacturing proprietary magnetics, capacit…
Skills: Mechanical Assembly, Electronic Assembly, Soldering, Coil Winding, Potting
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Manage strategic high-value customer accounts and oversee the end-to-end order processing and quoting cycle. Lead resolution efforts for critical escalations and mentor junior customer service representatives to improve operational efficiency.
Requires a minimum of 7 years of customer service experience in a manufacturing or technical environment. A high school diploma is required, though an associate or bachelor's degree in business or supply chain is preferred.
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets.
iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees – and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s).
We currently have an opening for Senior Customer Service Representative in our Gowanda Electronics facility, located in Gowanda, NY. This position is critical to the success of iNRCORE Group and will be supporting customer account management, order processing, and sales support activities to ensure exceptional customer experience, operational excellence, and revenue growth. This role reports directly to the Customer Service Manager or Sales Manager.
The ideal candidate for this position should be highly organized, detail-oriented, and customer-focused with strong communication skills. They should have significant experience in a manufacturing or technical environment, handling complex customer inquiries, managing strategic accounts, processing orders, and supporting sales initiatives. Familiarity with ERP systems, Microsoft Office, and customer portals is essential. A proactive attitude, advanced problem-solving skills, and the ability to collaborate across departments are key. This individual will serve as a senior subject matter expert, manage the company’s most complex customer relationships, provide leadership and mentoring to team members, and partner with internal stakeholders to drive customer satisfaction and business results.
Details of the Role: The position of Senior Customer Service Representative will be responsible for managing customer accounts, processing orders, preparing quotes, supporting outside sales representatives, and leading key initiatives to improve customer experience. During the course of a standard workday, you will be expected to communicate directly with customers, maintain accurate records, coordinate with internal teams to meet delivery and quality requirements, and proactively identify opportunities to enhance service and operational efficiency.
Duties and Responsibilities:
Qualifying Attributes and Skills
iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees.
iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.
iNRCORE designs and manufactures magnetic components that transmit high-speed, mission-critical data and power in the harshest operating conditions. Our solutions have operated on the frontlines of defense to the frontiers of space exploration. For over 70 years, iNRCORE has deployed reliable and intelligent solutions to power next-generation systems. Our expert engineering teams and award-winning quality and service exceed our customer demanding expectations. Whether we are working to assemble a component to meet your custom design or screening your products to qualify for a critical mission, iNRCORE’s solutions are rugged to the core.
Offices: 311 Sinclair Rd, Bristol, Pennsylvania 19007, US · No. 7 An Li Road, Chang An Town, Room 201, DongGuan City , GuangDong P.R. 523068, CN
iNRCORE designs and manufactures magnetic components that transmit high-speed, mission-critical data and power in the harshest operating conditions. Our solutions have operated on the frontlines of defense to the frontiers of space exploration. For over 70 years, iNRCORE has deployed reliable and intelligent solutions to power next-generation systems. Our expert engineering teams and award-winning quality and service exceed our customer demanding expectations. Whether we are working to assemble a component to meet your custom design or screening your products to qualify for a critical mission, iNRCORE’s solutions are rugged to the core.
Offices: 311 Sinclair Rd, Bristol, Pennsylvania 19007, US · No. 7 An Li Road, Chang An Town, Room 201, DongGuan City , GuangDong P.R. 523068, CN
