ALL IN ON A REWARDING CAREER AT INLAND Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your caree…
ALL IN ON A REWARDING CAREER AT INLAND Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all i…
ALL IN ON A REWARDING CAREER AT INLAND Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your caree…
Skills: Customer service, Service advising, Automotive repair knowledge, Scheduling, Estimating
ALL IN ON A REWARDING CAREER AT INLAND Join us at Inland Truck & Equipment and go ALL IN on a career that has it all. This position is located at our sales and service dealership in Abbotsford, British Columbia. PAY RANG…
Skills: Parts sales, Customer service, Inventory management, Technical communication, Time management
ALL IN ON A REWARDING CAREER AT INLAND Join us at Inland Truck & Equipment and go ALL IN on a career that has it all. This position is located at our sales and service dealership in Houston, BC THE OPPORTUNITY The Heavy-…
Skills: Heavy duty equipment repair, Field service, Equipment diagnostics, Preventative maintenance, Problem-solving
The starting pay rate for a Journeyman Diesel Technician is $48.00 per hour or higher, depending on experience. Additional premium pay opportunities are available for eligible employees. The work schedule is Tuesday- Sat…
Skills: Diesel Engine Repair, Class 8 Truck Maintenance, Engine Overhaul, Fuel Systems, Electrical Systems
The hourly rate for this position is $19.00–$23.00 per hour. The work schedule is Monday through Friday, from 1:30 PM to 10:00 PM. As Receptionist/Cashier you will be the front-line contact with our customers answe…
Skills: Customer service, Telephone etiquette, Cash handling, Microsoft Word, Microsoft Excel
ALL IN ON A REWARDING CAREER AT INLAND Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your caree…
Skills: Shipping, Receiving, Warehouse operations, Inventory management, Order picking
ALL IN ON A REWARDING CAREER AT INLAND Inland Truck & Equipment is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and y…
Skills: Outside Sales, Heavy Truck Parts Knowledge, Customer Service, Inventory Control, Territory Management
The pay range for Apprentice Service Advisors is $24- $28 per hour, based on experience. The work schedule will be Monday-Friday from 1:30 p.m. - 10:00 p.m. US BENEFIT PACKAGE Our employees receive a generous benefits pa…
Skills: Customer Service, Service Scheduling, Estimating, Sales, Vehicle Inspection
The pay rate for Parts Drivers is $22.53 per hour. The work schedule is Monday through Friday from 11:00 am - 7:30 pm. US BENEFIT PACKAGE Our employees receive a generous benefits package including: MedicalDentalVisionPr…
Skills: Delivery, Customer Service, Time Management, Organization, Communication
Township of Langley, British Columbia, Canada · On-site
$53k–$60k/yr
Mid level
ALL IN ON A REWARDING CAREER AT INLAND Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all i…
Skills: Accounts Payable, Invoice Processing, Vendor Reconciliation, Microsoft Excel, Microsoft Suite
ALL IN ON A REWARDING CAREER AT INLAND Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your caree…
Skills: Diesel Engine Repair, Class 8 Truck Maintenance, Engine Overhaul, Fuel Systems, Electrical Systems
ALL IN ON A REWARDING CAREER AT INLAND Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all i…
ALL IN ON A REWARDING CAREER AT INLAND Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all i…
Skills: Shipping And Receiving, Parts Delivery, Inventory Management, Forklift Operation, Packaging
ALL IN ON A REWARDING CAREER AT INLAND Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all i…
ALL IN ON A REWARDING CAREER AT INLAND Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all i…
Skills: Diesel Engine Repair, Truck Diagnostics, Mechanical Aptitude, Problem Solving, Interpersonal Communication
ALL IN ON A REWARDING CAREER AT INLAND Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your caree…
Skills: Diesel Engine Repair, Class 8 Truck Maintenance, Engine Overhaul, Fuel Systems, Electrical Systems
Job Description ALL IN ON A REWARDING CAREER AT INLAND Join us at Inland Truck & Equipment and go ALL IN on a career that has it all. This position is located at our sales and service dealership in Regina, Saskatchewan. …
Skills: Parts Sales, Customer Service, Inventory Management, Invoicing, Shipping And Receiving
ALL IN ON A REWARDING CAREER AT INLAND Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all i…
Skills: Shipping And Receiving, Parts Delivery, Inventory Management, Forklift Operation, Packaging
The Service Manager is responsible for overseeing the daily operations of the service department to ensure efficiency, profitability, and high-quality customer service. This role involves managing staff, maintaining service records, controlling costs, and fostering strong relationships with both customers and internal departments.
Requirements
Candidates must have at least three years of related experience and a high school diploma or GED, with a preference for post-secondary or trade certification. Strong leadership, financial analysis skills, and technical knowledge of heavy-duty trucks are essential for this position.
Full job description
ALL IN ON A REWARDING CAREER AT INLAND
Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.
We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.
Join us at Inland Kenworth and go ALL IN on a career that has it all.
This position is located at our sales and service dealership in Albuquerque, NM.
THE OPPORTUNITY
The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.
YOUR RESPONSIBILITIES
Forecasts goals and objectives for the department and strives to meet them.
Establishes and maintains good working relationships with customers to encourage repeat and referral business
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
Prepares and administers an annual operating budget for the service department.
Maintains open communications and good relationships with other department personnel - Parts, Body Shop, Sales, Administration, and Credit. Strives for harmony and teamwork within the department and with all other departments.
Maintains reporting systems required by general management
Reviews and initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience and handles any customer issues promptly
Ensures the safety of all employees by:
Maintains the company’s service vehicles by:
Ensuring that the vehicles are in good, safe running order
Ensuring that regular maintenance service is performed on the vehicles and that maintenance records are kept.
Supervisory Responsibilities:
Supervises the Service Advisors, and Equipment and Truck Technicians
Hiring, training, motivating and monitoring the performance of all service department staff
Ensuring every employee has a thorough understanding of his or her duties and responsibilities
Monitoring service department employees' daily productivity reports and corresponding payroll records.
WHAT WE LOOK FOR
High school diploma or general education degree (GED) essential
Post-secondary diploma or trades certification in a related field preferred
Heavy duty truck/equipment technical knowledge
Three years related experience and/or training
Ability to read, analyze and interpret financial reports
Strong leadership skills
Excellent customer relations skills
Strong business ethics with a professional approach at all times
Functions well with large volume and fast-paced work environment
Valid Driver’s License
Periodically lift up to 25 kgs or 50lbs
US BENEFIT PACKAGE
Our employees receive a generous benefits package including:
Medical
Dental
Vision
Prescription benefits
401k with employer matching program
Flexible Savings Account
Health Savings Account (available with some medical programs)
Long Term and Short Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Are you ready to go ALL IN on a career at Inland? We invite you to apply today!
Related keywords
Service ManagerHeavy-duty truckDealershipBudgetingFinancial reportsService AdvisorsTechniciansCustomer retentionRepair ordersWarranty departmentInventorySafetyLeadershipOperationsMaintenanceProductivity
Southern California, Arizona, and New Mexico's Premier Truck Dealer Group
Industry
Transportation/Trucking/Railroad
Company size
1,001-5,000 employees
Founded
1949
Headquarters
Montebello, CA
LinkedIn followers
2,384
Inland, an industry-leading group of heavy truck and equipment dealerships, has a workforce of over 1,800 employees across 44 locations throughout North America. With 75 years of experience and a reinvestment of $85 million into the company, Inland is committed to expanding its operations and seeking new talent.
Offices: 1600 Washington Blvd, Montebello, CA 90640, US · 7711 Fortuna Rd NW, Albuquerque, New Mexico 87121, US · 1202 E Carson St, Carson, California 90745, US · 651 E Ross Ave, El Centro, California 92243, US
Heavy Duty TrucksHeavy Duty Truck Leasingand Heavy Duty Truck RentalMarketplaceAutomotiveIndustrial
Southern California, Arizona, and New Mexico's Premier Truck Dealer Group
Industry
Transportation/Trucking/Railroad
Company size
1,001-5,000 employees
Founded
1949
Headquarters
Montebello, CA
LinkedIn followers
2,384
Inland, an industry-leading group of heavy truck and equipment dealerships, has a workforce of over 1,800 employees across 44 locations throughout North America. With 75 years of experience and a reinvestment of $85 million into the company, Inland is committed to expanding its operations and seeking new talent.
Offices: 1600 Washington Blvd, Montebello, CA 90640, US · 7711 Fortuna Rd NW, Albuquerque, New Mexico 87121, US · 1202 E Carson St, Carson, California 90745, US · 651 E Ross Ave, El Centro, California 92243, US
Heavy Duty TrucksHeavy Duty Truck Leasingand Heavy Duty Truck RentalMarketplaceAutomotiveIndustrial