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Information Network Associates, Inc. logoInformation Network Associates, Inc.

Global Watch Desk Manager

Rahway, New Jersey, United States · On-site

$85k–$100k/yr

Senior

Information Network Associates, Inc. (INA) Location: Rahway, New Jersey Job Type: Full-Time, Exempt Lead Global Security Operations in a 24/7 Environment Information Network Associates, Inc. (INA) is seeking an experienc…

Skills: Security Operations, Intelligence Analysis, Emergency Management, Team Leadership, OSINT

Information Network Associates, Inc. logo

Global Watch Desk Manager

Information Network Associates, Inc.

Rahway, New Jersey, United States • On-site

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  • $85k–$100k/yr
  • Full-time
  • bachelor degree, postgraduate degree
  • Competitive Salary, Medical Insurance, Dental Insurance, Vision Insurance, 401(k) With Company Match, Paid Time Off
  • Posted 12d ago
  • ~40 hrs/week

Responsibilities

Lead a 24/7 Global Watch Desk team responsible for monitoring worldwide security incidents and delivering intelligence to stakeholders. Oversee incident response, conduct OSINT research, and develop standard operating procedures to enhance operational efficiency.

Requirements

Requires a bachelor's degree and at least 7 years of experience in intelligence, security operations, or emergency management. Candidates must have experience managing mission-critical operational environments and possess strong analytical and communication skills.

Full job description

Information Network Associates, Inc. (INA)
Location: Rahway, New Jersey
Job Type: Full-Time, Exempt

Lead Global Security Operations in a 24/7 Environment

Information Network Associates, Inc. (INA) is seeking an experienced and strategic Global Watch Desk Manager to lead our 24/7 intelligence monitoring and analytical operations. This position is ideal for professionals with backgrounds in open-source intelligence (OSINT), threat intelligence, intelligence analysis, geopolitical risk, investigative research, security intelligence, and watch center operations.

The successful candidate will oversee a team responsible for collecting, analyzing, and disseminating intelligence from open sources and other available information streams to support client awareness, risk mitigation, and decision-making. This role combines leadership, operational management, and hands-on analytical expertise.

Leadership & Operations

  • Lead and manage a 24/7 Global Watch Desk team responsible for monitoring worldwide security incidents.
  • Provide oversight during critical incidents and coordinate response efforts across internal and external stakeholders.
  • Ensure timely escalation of incidents and effective communication with leadership and security partners.
  • Serve as an after-hours resource and provide on-call support as needed.
  • Maintain operational readiness by managing staffing, scheduling, and coverage requirements.

Intelligence & Incident Management

  • Oversee security incident monitoring, response, and traveler wellness checks.
  • Conduct and supervise open-source intelligence (OSINT) research and analysis.
  • Develop intelligence products and executive-level communications regarding emerging threats and security events.
  • Partner with threat management and security teams to identify, assess, and mitigate risks.

Process Improvement & Quality Assurance

  • Develop, document, and enhance Watch Desk procedures, workflows, and Standard Operating Procedures (SOPs).
  • Lead post-incident reviews and implement lessons learned.
  • Ensure consistent, accurate, and professional intelligence reporting.
  • Identify opportunities for automation and operational efficiency.
  • Work with internal IT partners to maintain and enhance the team's workflow management database, ensuring reliability, usability, and data integrity, and develop tools for other needs.
  • Be intimately familiar with all vendor platforms and encourage team members to use the most appropriate tools for each operational objective
  • Provide after-hours on-call support and serve as a resource for Watch Officers requesting guidance on incidents and input triage

Team Leadership & Development

  • Recruit, train, mentor, and develop Watch Officers.
  • Conduct performance evaluations and provide coaching and feedback.
  • Foster a culture of accountability, analytical rigor, and continuous improvement.
  • Ensure compliance with training, certifications, and company policies.

Education, Experience and Skills

  • Bachelor's degree in a related field or equivalent combination of education and experience, Master's degree preferred.
  • Minimum of 7 years of progressively responsible experience in intelligence, security operations, threat monitoring, emergency management, or a related field.
  • Experience working in 24/7 or mission-critical operational environments.
  • Experience managing security operations centers, intelligence watch centers, or global security teams.
  • Knowledge of international affairs, geopolitical risks, and global security environments.
  • Strong analytical, decision-making, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Experience with incident management systems, OSINT tools, and security intelligence platforms.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to manage high-pressure situations with professionalism and sound judgment.
  • Valid driver's license and reliable transportation.

Why Join INA?

At INA, you'll play a critical role in protecting people, operations, and business interests around the world. You'll work alongside experienced security and intelligence professionals while helping shape and enhance a growing global security program.

Benefit include:

  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Collaborative and mission-focused work environment

Apply Today

If you have a passion for intelligence, security operations, and leading high-performing teams in a dynamic global environment, we'd love to hear from you.

Information Network Associates, Inc. is an Equal Opportunity Employer.

 
 

Related keywords

Global Security OperationsWatch DeskOSINTIncident ManagementThreat MonitoringGeopolitical RiskSOPSecurity Intelligence PlatformsEmergency ManagementRisk AssessmentExecutive ReportingWorkflow Management DatabaseMission-Critical OperationsIntelligence ProductsTraveler Wellness Checks

About Information Network Associates, Inc.

LinkedInVisit site
Industry
Security and Investigations
Company size
51-200 employees
Founded
1982
Headquarters
Harrisburg, Pennsylvania
LinkedIn followers
596

INA offers premier investigative and security services to government, private corporations and individuals. Our goal is to implement strategic approaches designed to provide answers and mitigate risk in dynamic environments. INA is home-based in Harrisburg, Pennsylvania and provides services throughout the United States.

Offices: 5235 North Front Street, Harrisburg, Pennsylvania 17110, US

SecurityInvestigationsand Executive ProtectionConsultingRisk ManagementSecurity
View all jobs at Information Network Associates, Inc.

About Information Network Associates, Inc.

LinkedInVisit site
Industry
Security and Investigations
Company size
51-200 employees
Founded
1982
Headquarters
Harrisburg, Pennsylvania
LinkedIn followers
596

INA offers premier investigative and security services to government, private corporations and individuals. Our goal is to implement strategic approaches designed to provide answers and mitigate risk in dynamic environments. INA is home-based in Harrisburg, Pennsylvania and provides services throughout the United States.

Offices: 5235 North Front Street, Harrisburg, Pennsylvania 17110, US

SecurityInvestigationsand Executive ProtectionConsultingRisk ManagementSecurity
View all jobs at Information Network Associates, Inc.

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