Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Représentant de service à la clientèle - Ventes / Customer Experience Representative - Sales
Dorval, Quebec, Canada · On-site
Entry level$914K raised
Company Description À PROPOS DE NOUS Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent à sa réu…
St. John's, Newfoundland and Labrador, Canada · On-site
Entry level$914K raised
Company Description 5:00AM OPERATIONS SHIFT WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it al…
Skills: Customer Experience, Retail Sales, Visual Merchandising, Storytelling, Communication
Charlottetown, Prince Edward Island, Canada · On-site
$38k–$48k/yr
Mid level$914K raised
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Skills: Visual Merchandising, Team Management, Product Life Cycle Management, Operational Excellence, Sales Performance Analysis
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more tha…
Skills: Customer Experience, Retail Sales, Storytelling, Visual Merchandising, Communication
Charlottetown, Prince Edward Island, Canada · On-site
$17/hr–$21/hr
Entry level$914K raised
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Skills: Visual Merchandising, Team Management, Product Life Cycle Management, Operational Excellence, Inventory Management
Company Description Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books,…
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Skills: Customer Service, Team Leadership, Sales, Operations Management, Coaching
Company Description A portfolio is required for this role. Please include a link to your portfolio or attach it with your resume. Indigo is a physical and digital place inspired by and filled with books, ideas, beautiful…
Company Description A portfolio is required for this role. Please include a link to your portfolio or attach it with your resume. Indigo is a physical and digital place inspired by and filled with books, ideas, beautiful…
Company Description A portfolio is required for this role. Please include a link to your portfolio or attach it with your resume. Indigo is a physical and digital place inspired by and filled with books, ideas, beautiful…
Skills: Adobe Illustrator, InDesign, Photoshop, 3D CAD Modeling, Technical Specs
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Skills: Customer Service, Verbal Communication, Written Communication, Problem Solving, Active Listening
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Corner Brook, Newfoundland and Labrador, Canada · On-site
Entry level$914K raised
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
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$17/hr–$19/hr
Part-time
Posted 31d ago
~40 hrs/week
Responsibilities
Support daily store operations including inventory cycle counts, stock replenishment, and processing incoming merchandise. Engage with customers to provide a welcoming environment and curate product collections through storytelling.
Requirements
Previous experience in specialty retail is preferred but not required. Candidates must be able to lift up to 40 pounds and have flexible availability, including weekends and early mornings.
Full job description
Company Description
WHO WE ARE
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
OUR GUIDING PRINCIPLES
Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.
We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Totally Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.
Job Description
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
WHAT YOU’LL DO
Support the daily operations of the store, before or after the store closes (5AM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications
Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role) - Must have open availability on weekends and at least 1 (one) closing weekday shift available.
Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Additional Information
At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.
At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at
This posting is for a current opportunity within Indigo.
Our Mission is to inspire reading and enrich the lives of booklovers.
Industry
Retail
Company size
1,001-5,000 employees
Founded
1996
Headquarters
Toronto, Ontario
LinkedIn followers
203,066
Total funding
$914K
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their
belief in ideas, and their commitment to making the world a better and more beautiful place.
Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent à sa réussite. Nous croyons en l’importance des vrais livres, de vivre sa vie pleinement et généreusement, de faire preuve de bonté envers les autres et envers la nature, et nous pensons que toutes les histoires, petites et grandes, nous rassemblent. Indigo est le paradis des livres de notre clientèle, il est là pour les moments de joie et de découverte et lorsqu’on souhaite communiquer avec des personnes qui partagent notre passion de la lecture, notre foi envers les idées et notre désir de créer un monde meilleur et plus beau.
Offices: 620 King St W, Toronto, Ontario M5V 1M6, CA
BabyElectronicsand BeautyAudioPoint of SaleLifestyleE-CommerceRetail TechnologyAudiobooksChildren
Our Mission is to inspire reading and enrich the lives of booklovers.
Industry
Retail
Company size
1,001-5,000 employees
Founded
1996
Headquarters
Toronto, Ontario
LinkedIn followers
203,066
Total funding
$914K
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their
belief in ideas, and their commitment to making the world a better and more beautiful place.
Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent à sa réussite. Nous croyons en l’importance des vrais livres, de vivre sa vie pleinement et généreusement, de faire preuve de bonté envers les autres et envers la nature, et nous pensons que toutes les histoires, petites et grandes, nous rassemblent. Indigo est le paradis des livres de notre clientèle, il est là pour les moments de joie et de découverte et lorsqu’on souhaite communiquer avec des personnes qui partagent notre passion de la lecture, notre foi envers les idées et notre désir de créer un monde meilleur et plus beau.
Offices: 620 King St W, Toronto, Ontario M5V 1M6, CA
BabyElectronicsand BeautyAudioPoint of SaleLifestyleE-CommerceRetail TechnologyAudiobooksChildren