Description About the Company At Incredible Food & Fun, we're all about fun! Our family entertainment centers feature an all-you-can-eat buffet, exciting attractions, arcade games, and unforgettable experiences for guest…
Description About the Company At Incredible Food & Fun, we're all about fun! Our 1950s-themed family entertainment center features an all-you-can-eat buffet with over 100 delicious dishes (including our famous pizzas, of…
Description About the Company At Incredible Food & Fun, we bring people together through great food, exciting attractions, and unforgettable experiences! Our unique concept features an all-you-can-eat buffet with over 10…
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$14/hr–$15/hr
Full-time
Paid Time Off (PTO), Medical Insurance, Dental Insurance, Vision Insurance, Family Discounts
Posted 1d ago
~40 hrs/week
Responsibilities
Oversee redemption operations within the game room, including the management of employees and prize inventory. Ensure guests have a seamless experience when redeeming virtual tickets for prizes while maintaining a clean and engaging environment.
Requirements
Candidates should have leadership experience in the amusement or retail service industry and proficiency in Microsoft Office. Strong organizational skills and the ability to work in a fast-paced environment with minimal supervision are required.
Full job description
Description
About the Company
At Incredible Food & Fun, we're all about fun! Our family entertainment centers feature an all-you-can-eat buffet, exciting attractions, arcade games, and unforgettable experiences for guests of all ages—all under one roof.
We’re proud to have earned the title of Top Entertainment Center in the World from the International Association of Amusement Parks & Attractions (IAAPA)—and we’ve won it twice!
Position Description
As the Redemption Manager at Incredible Food & Fun, you will oversee Redemption Operations within the Game Room. You will manage redemption employees and inventory, ensuring guests have a seamless and enjoyable experience when redeeming their virtual tickets for prizes.
Reporting to the Game Room Manager and General Manager, this role requires strong leadership, organization, and a commitment to maintaining a fun, clean, and engaging environment for both employees and guests.
Requirements
Key Responsibilities & Perks:
Leadership experience in the amusement or retail service industry is a plus
Ability to work in a fun, fast-paced environment with minimal supervision
Maintain a clean, organized, and engaging department
Strong planning, organizational, and implementation skills
Perform tasks as assigned by the Game Room Manager
Provide friendly, fun, and courteous interactions with guests
Excellent verbal and written communication skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and general computer skills
Maintain a well-groomed, professional appearance
Paid Time Off (PTO): The number of PTO hours earned is calculated by the total number of hours the employee worked the previous 52 weeks (1 year). After 2 years of employment it is then divided by 26.
Health Benefits: Medical, dental, and vision insurance for employees averaging 30 hours per week after 90 days.
Family Discounts: Exclusive discounts for immediate family members on meals and game play.
This is an hourly position with weekends and evenings required.
If you’re looking for an Incredible opportunity to work for a fun, exciting, and family-oriented business, apply today!
Incredible Food & Fun (formerly America’s Incredible Pizza Company) is a family entertainment brand built on one simple idea: bringing people together through great food, exciting attractions, and unforgettable experiences.
For more than 25 years, we’ve served communities through indoor family entertainment centers designed for families, schools, groups, and corporate events. Our company-owned locations operate in Memphis, TN; San Antonio, TX; Springfield, MO; Tulsa, OK; and Oklahoma City, OK, with franchise locations in Conroe, TX, and Mexico. Each location combines craveable food with interactive attractions, including video games, rides, and immersive experiences (offerings vary by location), all within a safe, welcoming, smoke- and alcohol-free environment.
Food has always been central to who we are. From pizza and classic favorites to shareable comfort foods, our menus are designed to fuel fun, celebration, and connection. Whether guests visit for a birthday party, team outing, school event, or everyday fun, we focus on making each experience easy, memorable, and meaningful.
As we evolve into Incredible Food & Fun, we’re expanding beyond our original name while staying true to what matters most — family connection, operational excellence, and community impact. Our team is committed to innovation in the Family Entertainment Center (FEC) industry, delivering experiences that meet the needs of today’s families while building long-term brand trust.
Incredible Food & Fun is more than a place to eat or play — it’s where memories are made.
Offices: Springfield, Missouri 65807, US · 1245 N Germantown Pkwy, Memphis, Tennessee 38016, US · 5833 NW Expressway, Warr Acres, Oklahoma 73132, US · 2015 SW Loop 410, San Antonio, Texas 78227, US · 8314 E 71st St, Tulsa, Oklahoma 74133, US
Incredible Food & Fun (formerly America’s Incredible Pizza Company) is a family entertainment brand built on one simple idea: bringing people together through great food, exciting attractions, and unforgettable experiences.
For more than 25 years, we’ve served communities through indoor family entertainment centers designed for families, schools, groups, and corporate events. Our company-owned locations operate in Memphis, TN; San Antonio, TX; Springfield, MO; Tulsa, OK; and Oklahoma City, OK, with franchise locations in Conroe, TX, and Mexico. Each location combines craveable food with interactive attractions, including video games, rides, and immersive experiences (offerings vary by location), all within a safe, welcoming, smoke- and alcohol-free environment.
Food has always been central to who we are. From pizza and classic favorites to shareable comfort foods, our menus are designed to fuel fun, celebration, and connection. Whether guests visit for a birthday party, team outing, school event, or everyday fun, we focus on making each experience easy, memorable, and meaningful.
As we evolve into Incredible Food & Fun, we’re expanding beyond our original name while staying true to what matters most — family connection, operational excellence, and community impact. Our team is committed to innovation in the Family Entertainment Center (FEC) industry, delivering experiences that meet the needs of today’s families while building long-term brand trust.
Incredible Food & Fun is more than a place to eat or play — it’s where memories are made.
Offices: Springfield, Missouri 65807, US · 1245 N Germantown Pkwy, Memphis, Tennessee 38016, US · 5833 NW Expressway, Warr Acres, Oklahoma 73132, US · 2015 SW Loop 410, San Antonio, Texas 78227, US · 8314 E 71st St, Tulsa, Oklahoma 74133, US