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Fürstenfeldbruck, Bavaria, Germany · On-site
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Lead the delivery of customer technical support services, including service desk operations and field support, to ensure high system availability. Manage technical projects, budgets, and team development while coordinating stakeholder engagement and regulatory compliance.
Requires a BEng/BSc in Electronic Engineering and at least 10 years of experience in technical support or systems sustainment. Proven expertise in managing technical teams, project execution, and operational service delivery is essential.
About the Role
We are looking for an experienced Technical Support Manager to lead and manage the Customer Technical Support function, ensuring the effective delivery of technical support services, project execution, customer satisfaction, and operational readiness. The successful candidate will optimise resources, manage risks, and support the lifecycle sustainment of customer-deployed systems while leading a high-performing technical support team in a customer-focused environment.
Qualifications and experience:
Key technical skills:
Key responsibilities:
Our recruitment values:
HENSOLDT South Africa focuses on diversity, equity, and inclusion in our organizational strategy. We are committed to building a diverse and inclusive corporate culture that benefits our employees and delivers better outcomes for our clients. In line with our commitment to equal employment opportunities and our focus on diversity in the operational environment, we welcome applications from all ethnic groups. In line with HENSOLDT's commitment to equal employment opportunities and our focus on diversity in the operational environment, preference will be given to suitable candidates from designated groups.
Application Deadline: 29 July 2026.
How to Apply:
Please submit your CV by applying directly on the HENSOLDT Careers Page.
If you have not been contacted within 14 days of the closing date, please consider your application unsuccessful.
Detect and Protect.
HENSOLDT is a leading company in the European defence industry with a global reach. Based in Taufkirchen near Munich, the company develops sensor solutions for defence and security applications. As a system integrator, HENSOLDT offers platform-independent, networked sensors. At the same time, the company is driving forward the development of defence electronics and optronics and investing in new solutions based on software-defined defence. In addition, the company is expanding its range of offers to include new service models and is extending its portfolio of system solutions. In 2024, HENSOLDT achieved a turnover of 2.24 billion euros. Following the acquisition of ESG GmbH, the company employs around 9,500 people. HENSOLDT is listed on the Frankfurt Stock Exchange in the MDAX. HENSOLDT has 10 manufacturing sites - located in Germany, South Africa, the UK and France. Our company benefits from our international footprint with offices on all continents. Our Headquarter is located in Taufkirchen near Munich. Our main sites have all their own product lines and are located in innovative areas: Ulm, Taufkirchen, Friedrichshafen, Oberkochen, Wetzlar and Kiel in Germany, Pretoria and Irene in South Africa, Enfiled close to London, and Plaisir close to Paris. Why join us? We pioneer with passion to create competitive premium electronics. Our core competence is to detect and protect: we make an essential contribution to protecting people and nations. We offer various and challenging positions with development perspectives in a friendly and cooperative atmosphere in teams, where collaboration is a key value shared by everyone. Within HENSOLDT you can be a pioneer, take part in new challenges, co-create our company and grow: “Be the Pioneer of our Future!” Our data privacy statement: https://www.hensoldt.net/data-protection-notice
Offices: Willy-Messerschmitt-Straße 3, Taufkirchen, Bayern 82024, DE · Carl-Zeiss-Straße 22, Oberkochen, Baden-Württemberg 73447, DE · Wörthstraße 85, Ulm, Baden-Württemberg 89077, DE · Graf-von-Soden-Straße, Immenstaad am Bodensee, Baden-Württemberg 88090, DE · Gloelstraße 3, Wetzlar, Hessen 35576, DE
Detect and Protect.
HENSOLDT is a leading company in the European defence industry with a global reach. Based in Taufkirchen near Munich, the company develops sensor solutions for defence and security applications. As a system integrator, HENSOLDT offers platform-independent, networked sensors. At the same time, the company is driving forward the development of defence electronics and optronics and investing in new solutions based on software-defined defence. In addition, the company is expanding its range of offers to include new service models and is extending its portfolio of system solutions. In 2024, HENSOLDT achieved a turnover of 2.24 billion euros. Following the acquisition of ESG GmbH, the company employs around 9,500 people. HENSOLDT is listed on the Frankfurt Stock Exchange in the MDAX. HENSOLDT has 10 manufacturing sites - located in Germany, South Africa, the UK and France. Our company benefits from our international footprint with offices on all continents. Our Headquarter is located in Taufkirchen near Munich. Our main sites have all their own product lines and are located in innovative areas: Ulm, Taufkirchen, Friedrichshafen, Oberkochen, Wetzlar and Kiel in Germany, Pretoria and Irene in South Africa, Enfiled close to London, and Plaisir close to Paris. Why join us? We pioneer with passion to create competitive premium electronics. Our core competence is to detect and protect: we make an essential contribution to protecting people and nations. We offer various and challenging positions with development perspectives in a friendly and cooperative atmosphere in teams, where collaboration is a key value shared by everyone. Within HENSOLDT you can be a pioneer, take part in new challenges, co-create our company and grow: “Be the Pioneer of our Future!” Our data privacy statement: https://www.hensoldt.net/data-protection-notice
Offices: Willy-Messerschmitt-Straße 3, Taufkirchen, Bayern 82024, DE · Carl-Zeiss-Straße 22, Oberkochen, Baden-Württemberg 73447, DE · Wörthstraße 85, Ulm, Baden-Württemberg 89077, DE · Graf-von-Soden-Straße, Immenstaad am Bodensee, Baden-Württemberg 88090, DE · Gloelstraße 3, Wetzlar, Hessen 35576, DE
