Jobs at Mongoose (Now Hiring) — 2 open

VP Revenue

Los Angeles, California, United States · Remote OK

Senior+

Mongoose is the leading AI Engagement Platform in higher education. Colleges and universities use us to increase enrollment, retention, and fundraising - without adding staff. We have the product and the customers. What …

Skills: Revenue Management, Sales Strategy, Client Success, Account Management, Sales Enablement

Account Manager

Los Angeles, California, United States · Remote OK

$80k–$150k/yr

Mid level

At Mongoose, we believe every conversation matters. We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping …

Skills: Account Management, B2B SaaS Sales, Renewal Management, Upselling, Cross-selling

About Mongoose

Enroll more students. Retain more students. Your team, multiplied.

Industry
Higher Education
Company size
51-200 employees
Founded
2009
Headquarters
Buffalo, New York
LinkedIn followers
18,976

Higher ed is being asked to do more with less. More students to reach. More support to provide. Smaller teams to do it. At Mongoose, we built a solution for exactly that tension. Mongoose helps colleges and universities enroll more students, retain more students, and support them better, without adding staff. More than 1,000 institutions trust us to keep students moving forward, from first inquiry through graduation and beyond. With the launch of Mongoose AI Agents, the way institutions engage students has fundamentally changed. Our agents handle the routine — answering questions, prompting next steps, and making sure no one slips through the cracks — so your team can focus on the conversations that actually require a human. 🎓 Who We Help ✔ Enrollment & Admissions Teams – Guide prospective students through every stage of the funnel, automatically, at scale. ✔ Student Success Leaders – Catch at-risk students early with proactive, personalized outreach that keeps them enrolled. ✔ Advancement & Alumni Relations – Reach alumni where they are, with messaging that drives giving, attendance, and engagement. 📊 Mongoose by the Numbers 1,000+ colleges & universities served 25,000+ users across higher education 100M+ conversations facilitated annually 60% YoY increase in deposits after targeted, real-time texting (Kettering) 8.7% enrollment growth (McLennan Community College) 20% increase in student retention (Carroll University) 300% increase in Giving Day contributions (Brenau University) 🔹 What Makes Mongoose Different AI Agents: Teammates that make sure nothing falls through the cracks. Handle routine questions 24/7, escalate to humans when it matters, and integrate seamlessly into your existing workflows. Multi-channel engagement: Reach students via Text, WhatsApp, and Chat — wherever they already are. Actionable intelligence: Turn your CRM data into timely, personalized outreach that drives real outcomes. Built for Higher Ed, by people who've worked in it.

Offices: 505 Ellicott St, Buffalo, New York 14203, US

higher educationsms marketingtext message marketingcommunicationsstudent retentioncollege admissionsalumni relationschatbot technologyenterprise softwareedtech
View all jobs at Mongoose