Madison, Indiana, United States · On-site
Business Title: Quality Technician Reports to: Quality Manager Leadership Scope: Individual Leader Company Info: With a heritage of nearly 120 years, we aren’t just a company; we are a brand of trust. But more than…
Skills: Warranty processing, Failure analysis, Quality management systems, IATF 16949, Data analysis
Madison, Indiana, United States · On-site
Business Title: Sales Director – OEM Trailer & Body Builder Reports to: VP of Sales & Marketing Leadership Scope: Individual Leader Company Info: With a heritage of nearly 120 years, we aren’t just a company;…
Skills: Sales Strategy, Team Leadership, Strategic Planning, P&L Management, Customer Relationship Management
Madison, Indiana, United States · On-site
Business Title: Senior Mechanical Engineer Reports to: Director of Engineering Leadership Scope: Individual Leader Company Info: With a heritage of nearly 120 years, we aren’t just a company; we are a brand of trus…
Skills: Mechanical design, Harness design, Enclosure design, Root cause analysis, CAD modeling
Madison, Indiana, United States · On-site
Job Role/Summary: Responsible to assemble, fit, wire and install parts to form subassemblies or finished products. This position must be able to proficiently perform all necessary material handling functions and E1 trans…
Skills: Assembly, Material handling, Forklift operation, Quality inspection, Blueprint reading
Madison, Indiana, United States · On-site
Company Info: With a heritage of over 120 years, we aren’t just a company; we are a brand of trust. But more than anything, we are a collection of individuals who, together, give Grote Industries a decisive competi…
Skills: Industrial Maintenance, PLC Programming, Electrical Troubleshooting, Electronic Circuits, 5S Lean Practices
Madison, Indiana, United States · On-site
Company Info: With a heritage of over 120 years, we aren’t just a company; we are a brand of trust. But more than anything, we are a collection of individuals who, together, give Grote Industries a decisive competi…
Skills: Industrial maintenance, PLC programming, Electrical circuit repair, Troubleshooting, Equipment calibration
Madison, Indiana, United States · On-site
Company Info: With a heritage of over 120 years, we aren’t just a company; we are a brand of trust. But more than anything, we are a collection of individuals who, together, give Grote Industries a decisive competi…
Skills: Industrial Maintenance, PLC Programming, Electrical Troubleshooting, Electronic Circuits, 5S Lean Practices
Avon, New York, United States · On-site
$23/hr–$26/hr
Job Role/Summary: Responsible for setting plastic injection molds to run consistent quality parts per the production standard and within the process parameter tolerances established on the process sheet. Must be able to …
Skills: Plastic Injection Molding, Mold Setup, Troubleshooting, Forklift Operation, Process Adjustment
Madison, Indiana, United States · On-site
Business Title: Senior Product Manager Reports to: Global Vice President of Engineering Leadership Scope: Individual Leader Company Info: With a heritage of nearly 120 years, we aren’t just a company; we are a bran…
Skills: Product Strategy, Portfolio Management, Financial Analysis, Market Intelligence, Cross-functional Leadership
Madison, Indiana, United States · On-site
Job Role/Summary: Working Leader of a team in support of all manufacturing processes. Selects, supports and trains Team Members in all essential functions and skill sets, and assigns duties and tasks accordingly to ensur…
Skills: Lean Manufacturing, Front Line Supervision, Blueprint Reading, Problem Solving, Quality Control
Madison, Indiana, United States · On-site
Business Title: Lead Engineer-Simulation & Engineering Analysis Reports to: Engineering Manager Leadership Scope: Individual Leader Company Info: With a heritage of nearly 120 years, we aren’t just a company; we ar…
Skills: Finite Element Analysis (FEA), ANSYS, Computational Fluid Dynamics (CFD), Creo Parametric, Structural Mechanics
Avon, New York, United States · On-site
$70k–$95k/yr
Business Title: Mechanical Engineer Reports to: Engineering Manager Leadership Scope: Individual Contributor Company Info: With a heritage of nearly 120 years, we aren’t just a company; we are a brand of trust. But…
Skills: SolidWorks, CREO, DFMEA, BOM Management, FEA
Madison, Indiana, United States · On-site
Business Title: Director of Marketing Reports to: Vice President of Sales & Marketing Leadership Scope: People Leader Company Info: With a heritage of 125 years, we aren’t just a company; we are a brand of trust. B…
Skills: Strategic Planning, Brand Management, Digital Marketing, Product Marketing, Campaign Execution
Waterloo, Ontario, Canada · On-site
$90k–$120k/yr
Position: Networks Operations Lead – Grote Networks Reports To: Director of Operations Department: Administrative Location: Grote Electronics, Waterloo, Ontario Company Overview GROTE ELECTRONICS is a leading manuf…
Skills: Cross-functional Communication, Program Management, New Product Introduction, Quality Management Systems, Stakeholder Management
Avon, New York, United States · On-site
$95k–$110k/yr
Business Title: Quality Engineer Reports to: Leadership Scope: Individual Contributor Company Info: With a heritage of over 120 years, we aren’t just a company; we are a brand of trust. But more than anything, we a…
Skills: Six Sigma, 8D, 5S, Kaizen, APQP
Waterloo, Ontario, Canada · On-site
$27/hr–$31/hr
Grote Electronics is a leading manufacturer of vehicle lighting and safety systems in Waterloo. All work focuses on delivering quality and value to our customers, both internal and external. The entire organization will …
Skills: Machine Maintenance, Mechanical Systems, Electrical Systems, Pneumatic Systems, Blueprint Reading
Madison, Indiana, United States · On-site
Business Title: Industrial Maintenance I Reports to: Leadership Scope: Individual Contributor Company Info: With a heritage of over 120 years, we aren’t just a company; we are a brand of trust. But more than anythi…
Skills: Industrial Maintenance, Troubleshooting, Electrical Circuits, PLC Programming, 5S Lean Practices
Avon, New York, United States · On-site
$32/hr–$40/hr
Job Role/Summary: The primary function of this position is to work independently or as a lead for the installation, repair and maintenance of all plant equipment and to perform the maintenance and upkeep of the building …
Skills: PLC Programming, Electrical Troubleshooting, Mechanical Repair, Hydraulics, Pneumatics
Madison, Indiana, United States · On-site
Position Summary: The Customer Success Manager will oversee the day-to-day customer interactions for our growing Grote Networks business unit. They’ll contribute to a high-performing support team, create scalable p…
Skills: Customer Success Management, Technical Troubleshooting, Customer Experience, Process Scaling, Product Training
Avon, New York, United States · On-site
$18/hr–$24/hr
Business Title: Production Associate – Team Leader Reports to: Supervisor Leadership Scope: Individual Contributor Company Info: With a heritage of nearly 120 years, we aren’t just a company; we are a brand o…
Skills: Assembly, Team Leadership, Continuous Improvement, Root Cause Analysis, ERP Systems
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The Quality Technician manages the warranty system by processing claims, performing product failure analysis, and maintaining accurate documentation. They collaborate cross-functionally to drive continuous improvement initiatives and ensure compliance with IATF 16949 standards.
Candidates must have an associate's degree in Engineering, Quality, or a related field, along with at least three years of experience in a manufacturing or quality environment. Proficiency in electronic components, failure analysis, and IATF 16949 quality standards is required.
Business Title: Quality Technician
Reports to: Quality Manager
Leadership Scope: Individual Leader
Company Info: With a heritage of nearly 120 years, we aren’t just a company; we are a brand of trust. But more than anything, we are a collection of individuals who, together, give Grote Industries a decisive competitive advantage. At Grote, our shared vision is clear – to meet the needs of the customers we serve. We accomplish that mission every day by following a set of core values that makes us who we are.
Innovation has been the hallmark of Grote Industries from the start. From durable, easy to see stop lights to the latest in LED lighting technology, Grote has been leading the way in advanced vehicle system solutions from early in the last century right up to today. With these innovations, Grote has helped millions of people throughout North America and the world benefit from the innovation and design excellence of Grote products.
Position Summary: The Quality Technician – Warranty (QT-W) serves as the primary owner of the warranty system within Grote Industries, ensuring accurate processing, analysis, compliance, and continuous improvement of all warranty-related activities. Reporting to the Quality Manager, the QT-W is responsible for developing and maintaining a robust warranty framework that integrates customer requirements, accounting processes, product analysis, and internal quality systems.
This role balances two critical aspects of warranty management — efficient processing and deep analytical evaluation — to identify trends, prevent recurrence, and drive measurable improvement. The QT-W collaborates cross-functionally with engineering, manufacturing, accounting, and customer teams to standardize warranty practices, maintain compliance with IATF 16949 requirements, and align warranty performance with corporate quality objectives.
The QT-W leads initiatives that optimize warranty workflows, establishes standards for documentation and teardown practices, and serves as the key liaison for warranty-related communication with customers and internal stakeholders. This role supports new product introductions with warranty reporting and analytics while championing Kaizen and continuous improvement efforts that enhance process efficiency and customer satisfaction.
Position Duties: - Process, track, and maintain warranty claims from receipt through closure.
- Inspect, document, and route returned products for evaluation.
- Maintain accurate warranty records, databases, and supporting documentation.
- Coordinate warranty activities with Engineering, Quality, Customer Service, Accounting, and Production.
- Perform initial product evaluations and document findings for failure analysis.
- Compile warranty data, assist with trend reporting, and support corrective actions.
- Respond to routine warranty inquiries and provide claim status updates.
- Ensure warranty documentation is complete, audit-ready, and compliant with company procedures and IATF 16949 requirements.
- Lead Kaizen initiatives to improve warranty processes, documentation, and workflow efficiency.
- Collaborate with other Grote facilities to standardize warranty evaluation and processing practices.
- Prepare warranty performance reports and support New Product Introduction (NPI) activities with warranty data and analysis.
- Process supplier quality returns (QAPU) and coordinate claim resolution.
Requirements: Associate's degree in Engineering, Quality, or a related field, or equivalent experience, is required. Candidates should have a minimum of three years of experience in quality, warranty, or a manufacturing environment, with experience in circuit diagrams, electronic components, product failure analysis, and warranty processing. Familiarity with IATF 16949 quality standards, audit requirements, and proficiency in Microsoft Office, particularly Excel, is required. Preferred qualifications include experience leading Kaizen or continuous improvement initiatives, knowledge of quality management systems and document control, experience with statistical analysis or reliability testing, and quality certifications such as Six Sigma Green Belt or ASQ certification.
A leader in smart visibility systems, bringing value to customers through relationships & solutions that light the way.
Grote Industries is a leading worldwide manufacturer and supplier of lighting products and safety systems for a variety of heavy duty trucks and trailers, vocational and passenger vehicles, plus lighting in industries such as agriculture, mining, forestry, construction, emergency/rescue, municipal, recreational, and military. Grote engineers and manufactures LED, fluorescent, and incandescent interior lamps, exterior stop/tail/turn signal and marker lamps, as well as mirrors, power and communication delivery systems, connections, and reflective accessories.
Offices: 2600 Lanier Drive, Madison, IN 47250, US
A leader in smart visibility systems, bringing value to customers through relationships & solutions that light the way.
Grote Industries is a leading worldwide manufacturer and supplier of lighting products and safety systems for a variety of heavy duty trucks and trailers, vocational and passenger vehicles, plus lighting in industries such as agriculture, mining, forestry, construction, emergency/rescue, municipal, recreational, and military. Grote engineers and manufactures LED, fluorescent, and incandescent interior lamps, exterior stop/tail/turn signal and marker lamps, as well as mirrors, power and communication delivery systems, connections, and reflective accessories.
Offices: 2600 Lanier Drive, Madison, IN 47250, US
