Nairobi, Nairobi County, Kenya · On-site
The Lease Operations Associate - Data Validation and Contract Management will be responsible for ensuring the accuracy and integrity of all customer documentation and lease agreements. This includes meticulously validati…
Skills: Data Validation, Contract Management, Document Management, Attention To Detail, Microsoft Office
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The role focuses on ensuring the accuracy of customer documentation and managing the end-to-end lease contract process. It involves validating data for compliance, guiding customers through signing, and maintaining organized digital and physical records.
A Bachelor's degree or diploma in Business Administration, Law, or a related field is preferred. Candidates should have 1-3 years of experience in administrative tasks, data entry, or contract management with proficiency in office productivity software.
The Lease Operations Associate - Data Validation and Contract Management will be responsible for ensuring the accuracy and integrity of all customer documentation and lease agreements. This includes meticulously validating data provided by customers, preparing and managing lease contracts, and ensuring all records are properly documented and sorted both physically and digitally. This role is crucial for a smooth onboarding process and maintaining compliance with company policies.
Key Responsibilities
Data Validation & Compliance
Rigorously review and verify all customer documentation and information, ensuring it meets company standards and regulatory requirements.
Identify and promptly flag any discrepancies, missing documents, or fraudulent information.
Guide customers through the contract signing process, ensuring all necessary signatures and details are captured.
Prepare and manage lease agreement templates and processes, ensuring all contracts are accurately drafted and executed.
Maintain meticulous physical and digital copies of all lease agreements and related documentation in a secure and organized manner.
Work closely with the Lease Operations team to ensure a seamless transition for new customers from initial application to vehicle acquisition.
Assist new lessees with any inquiries related to their documentation or the contract signing process.
Liaise with the Customer Support and Finance teams to provide necessary documentation and information for their processes.
Assist the Lease Operations Manager in implementing new strategies and processes to improve efficiency.
Generate and maintain reports on data validation rates, contract completion status, and onboarding progress.
Ensure all customer records are kept up to date and are easily accessible for review and auditing.
Skills & Abilities:
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