We are hiring a skillful and dynamic Operations Specialist to join our operations team and improve our customer experience. WHO WE ARE Greeking.me is a creative travel company based in Athens, offering authentic travel e…
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Full-time
bachelor degree
Competitive Salary, Hybrid Working Model, Growth Opportunities, Ongoing Training And Development, Modern Office Environment
Posted 5d ago
~40 hrs/week
Responsibilities
The role involves managing day-to-day travel operations, including bookings, itinerary planning, and vendor relationships. The specialist will also handle customer inquiries and collaborate with other departments to optimize operational processes.
Requirements
Candidates must have a bachelor's degree in hospitality or tourism and at least 2 years of experience in travel operations. Fluency in both English and Greek, along with proficiency in Google Suite, is required.
Full job description
We are hiring a skillful and dynamic Operations Specialist to join our operations team and improve our customer experience.
WHO WE ARE Greeking.me is a creative travel company based in Athens, offering authentic travel experiences to visitors from all over the world. We design original journeys to Greece & Italy, and our mission is to help travelers create some of their most treasured memories in our homeland. Our company also offers a wide portfolio of unique tours and activities centered around Greece's culture, history, and gastronomy. You can learn more about us, here.
WHAT ARE WE LOOKING FOR?
We are looking for a highly motivated and experienced Operations Specialist to join our team, who will be responsible for managing the day-to-day operations of our company and ensuring the smooth running of all travel-related services for our clients.
Responsibilities
Manage and coordinate all aspects of travel operations, including reservations, bookings, itinerary planning, and other related services
Ensure the accuracy and timeliness of travel bookings and customer information
Develop and maintain relationships with vendors and suppliers
Manage and monitor customer inquiries and complaints, and provide prompt and effective solutions
Collaborate with other departments to improve operational processes and procedures
Manage and maintain travel-related databases and systems
Bachelor's degree in hospitality, tourism, or related field
Minimum of 2 years of experience in travel operations or related field
Strong communication and interpersonal skills
Proficient in Google Suite for Business
Excellent problem-solving and analytical skills
Ability to multitask and work in a fast-paced environment
Strong attention to detail and organizational skills
Fluent in English and Greek
Competitive salary
Hybrid working model, combining office presence in Athens with the flexibility to work from home several days each week
Lots of room for growth and taking initiatives
Ongoing training and development
Modern office environment
Be part of a young and dynamic team who values your ideas and personality
Greeking.me is a boutique travel agency specializing in crafting bespoke journeys to Greece and Italy, tailored for discerning travelers from across the globe. Since our inception, we've been dedicated to transforming travel dreams into unforgettable adventures, combining cultural immersion, luxury, and unparalleled service.
With expertise in curating private tours, unique experiences, and seamless itineraries, we focus on authentic connections to the destinations we serve. From the iconic landmarks of Greece to the enchanting towns of Italy, every journey is designed with precision, reflecting our clients' preferences, travel styles, and aspirations.
Our team of passionate local experts ensures every detail is handled with care, from accommodations and transportation to exclusive activities. Rated "Excellent" by hundreds of travelers, Greeking.me is more than a travel agency — we are your gateway to exploring Greece and Italy with insider knowledge and a personal touch.
Greeking.me is a boutique travel agency specializing in crafting bespoke journeys to Greece and Italy, tailored for discerning travelers from across the globe. Since our inception, we've been dedicated to transforming travel dreams into unforgettable adventures, combining cultural immersion, luxury, and unparalleled service.
With expertise in curating private tours, unique experiences, and seamless itineraries, we focus on authentic connections to the destinations we serve. From the iconic landmarks of Greece to the enchanting towns of Italy, every journey is designed with precision, reflecting our clients' preferences, travel styles, and aspirations.
Our team of passionate local experts ensures every detail is handled with care, from accommodations and transportation to exclusive activities. Rated "Excellent" by hundreds of travelers, Greeking.me is more than a travel agency — we are your gateway to exploring Greece and Italy with insider knowledge and a personal touch.