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Jobs at American Cruise Lines (Now Hiring) — 39 open

American Cruise Lines logoAmerican Cruise Lines

Information Systems Engineer

St. Helens, Oregon, United States · On-site

Mid level

Information Systems Engineer American Cruise Lines is seeking an Information Systems Engineer to join our team in our West Coast region. This pivotal role ensures the continuous operation and support of critical shipboar…

Skills: Information Systems Maintenance, Network Configuration, Troubleshooting, Low-voltage Electrical Wiring, A/V Equipment Diagnostics

American Cruise Lines logoAmerican Cruise Lines

Culinary Trainer

Salt Lake City, Utah, United States · On-site

Mid level

Culinary Trainer American Cruise Lines, the largest cruise line in the United States, is seeking a Culinary Trainer to deliver dynamic classroom and hands-on training to shipboard culinary staff. Based at our Salt Lake C…

Skills: Culinary Training, Instructional Delivery, Public Speaking, Food Safety, Kitchen Management

American Cruise Lines logoAmerican Cruise Lines

Assistant Port Engineer - Eastern Region

Wilmington, North Carolina, United States · On-site

Mid level

Assistant Port Engineer The Assistant Port Engineer is responsible for determining the priorities for the vessels and creating a clear action plan to deliver on those priorities in ensuring the vessels are operated and m…

Skills: Leadership, Machinery Diagnosis, Blueprint Reading, Technical Manual Interpretation, Microsoft Word

American Cruise Lines logoAmerican Cruise Lines

Hotel Maintenance Technician - Western Region

Portland, Oregon, United States · On-site

Senior

Hotel Maintenance Technician - Western Region The Hotel Maintenance Technician is a skilled craftsman that is responsible for maintaining the furniture, fixtures, and facility for interior hotel spaces onboard American C…

Skills: Carpentry, Wallpaper Installation, Carpet Installation, Tile Installation, Wood Trim and Molding

American Cruise Lines logoAmerican Cruise Lines

Assistant Port Engineer - Eastern Region

Tampa, Florida, United States · On-site

Mid level

Assistant Port Engineer The Assistant Port Engineer is responsible for determining the priorities for the vessels and creating a clear action plan to deliver on those priorities in ensuring the vessels are operated and m…

Skills: Leadership, Machinery Diagnosis, Blueprint Reading, Technical Manual Interpretation, Microsoft Word

American Cruise Lines logoAmerican Cruise Lines

Assistant Port Engineer - Eastern Region

Savannah, Georgia, United States · On-site

Mid level

Assistant Port Engineer The Assistant Port Engineer is responsible for determining the priorities for the vessels and creating a clear action plan to deliver on those priorities in ensuring the vessels are operated and m…

Skills: Leadership, Machinery Diagnosis, Blueprint Reading, Microsoft Word, Microsoft Excel

American Cruise Lines logoAmerican Cruise Lines

Assistant Port Engineer - Eastern Region

Salisbury, Maryland, United States · On-site

Mid level

Assistant Port Engineer The Assistant Port Engineer is responsible for determining the priorities for the vessels and creating a clear action plan to deliver on those priorities in ensuring the vessels are operated and m…

Skills: Leadership, Machinery Diagnosis, Blueprint Reading, Technical Manual Interpretation, Microsoft Word

American Cruise Lines logoAmerican Cruise Lines

Information Systems Engineer

Portland, Oregon, United States · On-site

Mid level

Information Systems Engineer American Cruise Lines is seeking an Information Systems Engineer to join our team in our West Coast region. This pivotal role ensures the continuous operation and support of critical shipboar…

Skills: Information Systems Maintenance, Network Configuration, Troubleshooting, Low-Voltage Electrical Wiring, A/V Equipment Diagnostics

American Cruise Lines logoAmerican Cruise Lines

Assistant Port Engineer - Eastern Region

Providence, Rhode Island, United States · On-site

Mid level

Assistant Port Engineer The Assistant Port Engineer is responsible for determining the priorities for the vessels and creating a clear action plan to deliver on those priorities in ensuring the vessels are operated and m…

Skills: Leadership, Machinery Diagnosis, Blueprint Reading, Technical Manual Interpretation, Microsoft Word

American Cruise Lines logoAmerican Cruise Lines

Assistant Port Engineer - Eastern Region

New London, Connecticut, United States · On-site

Mid level

Assistant Port Engineer The Assistant Port Engineer is responsible for determining the priorities for the vessels and creating a clear action plan to deliver on those priorities in ensuring the vessels are operated and m…

Skills: Leadership, Machinery Diagnosis, Blueprint Reading, Technical Manual Interpretation, Microsoft Word

American Cruise Lines logoAmerican Cruise Lines

Information Systems Engineer

Hood River, Oregon, United States · On-site

Mid level

Information Systems Engineer American Cruise Lines is seeking an Information Systems Engineer to join our team in our West Coast region. This pivotal role ensures the continuous operation and support of critical shipboar…

Skills: Troubleshooting, Network Configuration, Low-voltage Electrical Wiring, A/V Equipment Diagnostics, Customer Service

American Cruise Lines logoAmerican Cruise Lines

Assistant Port Engineer - Eastern Region

Charleston, South Carolina, United States · On-site

Mid level

Assistant Port Engineer The Assistant Port Engineer is responsible for determining the priorities for the vessels and creating a clear action plan to deliver on those priorities in ensuring the vessels are operated and m…

Skills: Leadership, Machinery Diagnosis, Blueprint Reading, Technical Manual Interpretation, Microsoft Word

American Cruise Lines logoAmerican Cruise Lines

Information Systems Engineer

Cascade Locks, Oregon, United States · On-site

Mid level

Information Systems Engineer American Cruise Lines is seeking an Information Systems Engineer to join our team in our West Coast region. This pivotal role ensures the continuous operation and support of critical shipboar…

Skills: Troubleshooting, Network Configuration, Low-voltage Electrical Wiring, A/V Equipment Diagnostics, Windows OS Proficiency

American Cruise Lines logoAmerican Cruise Lines

Assistant Port Engineer - Eastern Region

Bar Harbor, Maine, United States · On-site

Mid level

Assistant Port Engineer The Assistant Port Engineer is responsible for determining the priorities for the vessels and creating a clear action plan to deliver on those priorities in ensuring the vessels are operated and m…

Skills: Leadership, Machinery Diagnosis, Blueprint Reading, Technical Manual Interpretation, Microsoft Word

American Cruise Lines logoAmerican Cruise Lines

Information Systems Engineer

Astoria, Oregon, United States · On-site

Mid level

Information Systems Engineer American Cruise Lines is seeking an Information Systems Engineer to join our team in our West Coast region. This pivotal role ensures the continuous operation and support of critical shipboar…

Skills: Troubleshooting, Network Configuration, Low-voltage Electrical Wiring, A/V Equipment Diagnostics, Windows OS Proficiency

American Cruise Lines logoAmerican Cruise Lines

Assistant Port Engineer - Eastern Region

Baltimore, Maryland, United States · On-site

Mid level

Assistant Port Engineer The Assistant Port Engineer is responsible for determining the priorities for the vessels and creating a clear action plan to deliver on those priorities in ensuring the vessels are operated and m…

Skills: Leadership, Machinery Diagnosis, Blueprint Reading, Technical Manual Interpretation, Microsoft Word

American Cruise Lines logoAmerican Cruise Lines

Information Systems Engineer

Arlington, Oregon, United States · On-site

Mid level

Information Systems Engineer American Cruise Lines is seeking an Information Systems Engineer to join our team in our West Coast region. This pivotal role ensures the continuous operation and support of critical shipboar…

Skills: Information Systems Maintenance, Network Configuration, Troubleshooting, Low-voltage Electrical Wiring, A/V Equipment Diagnostics

American Cruise Lines logoAmerican Cruise Lines

Property Manager

Guilford, Connecticut, United States · On-site

Senior

Property Manager American Cruise Lines is seeking an experienced and organized Property Manager to oversee the daily operations and maintenance of a commercial property in Guilford, CT. This role involves ensuring the pr…

Skills: Property Management, Facilities Management, Project Management, HVAC Systems, Mechanical Systems

American Cruise Lines logoAmerican Cruise Lines

Fleet Maintenance Technician - Western Region

The Dalles, Oregon, United States · On-site

Mid level

Fleet Maintenance Technician The Fleet Maintenance Technician is responsible for assisting the engineering and technical operations of US-Flag cruise ships. The Fleet Maintenance Technician supports the Engineering depar…

Skills: Troubleshooting, Diesel Engines, Gas Engines, Hand Tools, Power Tools

American Cruise Lines logoAmerican Cruise Lines

Fleet Maintenance Technician - Western Region

Umatilla, Oregon, United States · On-site

Mid level

Fleet Maintenance Technician The Fleet Maintenance Technician is responsible for assisting the engineering and technical operations of US-Flag cruise ships. The Fleet Maintenance Technician supports the Engineering depar…

Skills: Troubleshooting, Diesel Engines, Gas Engines, Hand Tools, Power Tools

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Showing 1–20 of 39

American Cruise Lines logo

Information Systems Engineer

American Cruise Lines

St. Helens, Oregon, United States • On-site

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Mid level

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  • Full-time
  • professional certificate
  • Medical, Dental, 401k Matching, Paid Time Off
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Ensure the continuous operation and maintenance of critical shipboard technology and safety systems. Perform repairs, installations, and troubleshooting of network, A/V, and navigation electronics across the fleet.

Requirements

Requires 2+ years of experience as an Information Systems Technician and a valid Driver's License and TWIC card. Proficiency in Windows OS and networking is required, with certifications like A+ or Network+ highly desired.

Full job description

Information Systems Engineer

American Cruise Lines is seeking an Information Systems Engineer to join our team in our West Coast region. This pivotal role ensures the continuous operation and support of critical shipboard technology systems, directly impacting the safety, quality, and guest experience that defines American Cruise Lines. You will report to the Information Systems Manager.

As an Information Systems Engineer, you will be responsible for ensuring the success of American Cruise Lines through a commitment to safety and quality while consistently exceeding company and guest expectations. Your duties will include ensuring safety-related technologies are in full operation as per federal regulations, maximizing the guest experience through quick-response resolutions, and supporting shipboard operations-related technologies.

This position will require frequent travel (approximately 75%) to vessels to perform repair, replacement, and/or maintenance of installed information systems, supporting our entire fleet operations. You will often be the first on the scene to troubleshoot or repair equipment, addressing technical challenges proactively.
 
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
 
Responsibilities:
  • Ensure full operation of safety-related technologies as per federal regulations.
  • Perform repair, replacement, and maintenance of installed information systems.
  • Manage and solve technical problems quickly, including troubleshooting outage requests.
  • Install new equipment, configure wireless networking equipment, and implement network system improvements.
  • Conduct basic low-voltage electrical wiring, networking, programming, and A/V equipment diagnostics.
  • Evaluate connectivity issues, equipment, software, and hardware for optimal performance.
  • Consult with vendors and crew to ensure system functionality and optimization.
  • Directly supervise contractors as assigned.
  • Assist with the design, implementation, and support of new software and features.
  • Respond to IT tickets in a timely manner; oversee troubleshooting of system errors.
  • Maximize guest satisfaction through swift resolution of technology issues.
  • Support a wide array of shipboard operational technologies (see below).
 
Key Technologies (including, but not limited to):
  • Television Systems (Analog/IP).
  • Vessel navigation electronics.
  • Audio Visual / Public Address Systems.
  • Shipboard Sound Systems.
  • Radios (UHF & VHF).
  • Onboard Internet & Wireless Systems.
  • Door Access & Keycard Systems.
  • Telephone Systems (satellite, mobile phones, intercoms).
  • Network Equipment, laptops, and printers.
Preferred Experience:
  • 2+ years as an Information Systems Technician.
Technical Proficiencies:
  • Proficiency in Windows operating systems, computer, and peripheral hardware and software.
  • Familiarity with Ubiquiti systems and remote management systems preferred.
  • A+, Network+, Security+, and Microsoft OS proficient certifications are highly desirable.
Required Skills:
  • Strong customer service orientation and effective interaction with diverse end-users and technical staff.
  • Detail-oriented with proven ability to independently resolve technology problems.
License and Registration Requirements:
  • Valid Driver’s License.
  • Possess or obtain a valid TWIC (Transportation Worker Identification Card) prior to beginning position.
Travel & Physical Requirements:
  • Approximately 75% (to vessels, warehouses, and offices) .
  • Ability to frequently traverse stairs, fixed ladders, and ladder-wells while walking ships daily.
  • Capable of sitting for long periods, standing, walking, crouching, and kneeling.
  • Ability to perform tasks requiring reaching, handling, using equipment, keyboards, and mobile devices.
  • Capable of lifting and installing technological equipment.
Compensation & Benefits:
  • Comprehensive benefits package: medical, dental, 401k matching, paid time off.
  • Promotional and transfer opportunities based on performance.
  • Opportunity to work in a fast-paced, dynamic industry with a growing company.
Work Schedule:
  • This is a full-time role with standard 8-hour shifts. On-call availability is required as part of the position.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
 
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position. 
 
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
 
*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

Related keywords

UbiquitiA+Network+Security+Microsoft OSVHF RadioUHF RadioIP TelevisionSatellite TelephonyTWICWireless SystemsLow-voltage WiringNetwork EquipmentVessel Navigation ElectronicsPublic Address SystemsKeycard Systems

About American Cruise Lines

LinkedInVisit site
Industry
Leisure, Travel & Tourism
Company size
501-1,000 employees
Founded
1991
Headquarters
Guilford, Connecticut
LinkedIn followers
110,326

Join a dynamic and fast-growing company that's making waves in the cruise industry. American Cruise Lines, the largest U.S. cruise company, operates the newest fleet of riverboats and small cruise ships in the country. Our mission is to provide guests with an exceptional cruise experience, made possible by the incredible talent and dedication of our employees. Each of our ships, holding between 100 and 200 passengers, offers a more intimate and personal travel experience. This allows us to deliver top-notch, customized service, perfectly aligned with our motto: Small Ship Cruising Done Perfectly. Our shipboard staff, some of the best professionals in the hospitality field, pride themselves on providing outstanding customer service. Supported by our corporate office, our crew ensures every passenger has an enjoyable and memorable journey. As we continue to grow, we're always on the lookout for hardworking, passionate individuals to join both our shipboard and corporate teams. Whether you’re stationed on land or navigating the rivers, American Cruise Lines promises a rewarding work experience. Be part of our exciting journey and make a difference in the world of small ship cruising.

Offices: 741 Boston Post Rd, Guilford, Connecticut 06437, US · 150 Civic Center Dr, Sandy, Utah 84070, US

LeisureTourismTravel
View all jobs at American Cruise Lines

About American Cruise Lines

LinkedInVisit site
Industry
Leisure, Travel & Tourism
Company size
501-1,000 employees
Founded
1991
Headquarters
Guilford, Connecticut
LinkedIn followers
110,326

Join a dynamic and fast-growing company that's making waves in the cruise industry. American Cruise Lines, the largest U.S. cruise company, operates the newest fleet of riverboats and small cruise ships in the country. Our mission is to provide guests with an exceptional cruise experience, made possible by the incredible talent and dedication of our employees. Each of our ships, holding between 100 and 200 passengers, offers a more intimate and personal travel experience. This allows us to deliver top-notch, customized service, perfectly aligned with our motto: Small Ship Cruising Done Perfectly. Our shipboard staff, some of the best professionals in the hospitality field, pride themselves on providing outstanding customer service. Supported by our corporate office, our crew ensures every passenger has an enjoyable and memorable journey. As we continue to grow, we're always on the lookout for hardworking, passionate individuals to join both our shipboard and corporate teams. Whether you’re stationed on land or navigating the rivers, American Cruise Lines promises a rewarding work experience. Be part of our exciting journey and make a difference in the world of small ship cruising.

Offices: 741 Boston Post Rd, Guilford, Connecticut 06437, US · 150 Civic Center Dr, Sandy, Utah 84070, US

LeisureTourismTravel
View all jobs at American Cruise Lines

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