Duluth, Minnesota, United States · On-site
JOB SUMMARY Animal Encounter Ambassadors play an integral role in the Aquarium’s Learning and Engagement Department by creating personalized and memorable experiences for on-site visitors. The duties include communicatin…
Skills: Public Speaking, Customer Service, Animal Handling, Interpretation, Communication
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Create personalized visitor experiences by guiding safe interactions with encounter animals and providing educational interpretation. Manage the setup and closing of touch pools and information desks while communicating aquarium missions and programs.
Candidates must be at least 18 years old and comfortable with public speaking and animal habitats. Experience in museum education, customer service, or public speaking is preferred.
JOB SUMMARY
Animal Encounter Ambassadors play an integral role in the Aquarium’s Learning and Engagement Department by creating personalized and memorable experiences for on-site visitors. The duties include communicating safe ways to interact with fish and other encounter animals, such as invertebrates, mammals and reptiles. Ambassadors provide information related to wayfinding, the Aquarium’s mission, exhibits, animals, and programs. The Animal Encounter Ambassador will communicate with staff and visitors using both a radio and wireless microphone.
This position requires working during weekdays and weekends, with occasional evening events and holidays. Shifts are 4-8 hours between 10:00 a.m. and 6:00 p.m.
RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Any offer of employment is contingent upon the successful completion of a background check.
PHYSICAL REQUIREMENTS and/or WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an interpreter to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the interpreter will be required to work in the Aquarium exhibit space. Touch pool interpreter shifts usually last four to eight hours and require standing or sitting for an extended period of time. Individuals are required to manipulate objects used for interpretive demonstration purposes. This position requires the ability to talk and hear. The noise level in the work environment is moderate to high.
EDUCATION and/or EXPERIENCE
Experience in museum/environmental education, public speaking or customer service is preferred.
COMPENSATION AND BENEFITS
Starting rate is $12.00/hr. This is a part-time position. A retention increase is awarded after 300 hours worked. After working their first 300 hours, Ambassadors receive a $0.50/hour raise.
Benefits include: Earned Sick and Safe Time in keeping with the City of Duluth's ordinance, free waterfront parking when space is available, discount on Aquarium programs and gift shop items, and free admission to the Aquarium. Great Lakes Aquarium promotes a fun and collaborative work environment!
QUESTIONS
Please contact Visitor Engagement Manager, Ryan Kolka, [email protected]
EOAA STATEMENT
Great Lakes Aquarium is an equal opportunity employer. Great Lakes Aquarium shall provide equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.
Great Lakes Aquarium aims to be a supportive community for all people. If you are a job seeker with a disability and require a reasonable accommodation to apply for this position, please connect with our HR representative, Annie Thors at (218) 740-2001 or [email protected] .
Great Lakes Aquarium connects all people to the water and wildlife of Lake Superior and beyond.
Great Lakes Aquarium is a community gathering space that supports a positive personal attachment to the Lake Superior region through hands-on discovery, engagement and programming.
Offices: 353 Harbor Drive, Duluth, MN 55802, US
Great Lakes Aquarium connects all people to the water and wildlife of Lake Superior and beyond.
Great Lakes Aquarium is a community gathering space that supports a positive personal attachment to the Lake Superior region through hands-on discovery, engagement and programming.
Offices: 353 Harbor Drive, Duluth, MN 55802, US
