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Full-time
bachelor degree, professional certificate
Posted 35d ago
Apply by Jul 7
~40 hrs/week
Remote in United States
Responsibilities
Lead the architecture, maintenance, and expansion of custom ServiceNow applications to support the VA's Data Modernization initiative. Collaborate with cross-functional teams to manage cloud migration intake and provide technical deliverables for program requirements.
Requirements
Requires a Bachelor's degree in a technical field with 12 years of experience, including 5+ years specifically with the ServiceNow platform. Expertise in Azure or other major cloud platforms and experience with Department of Veterans Affairs projects are required.
Full job description
GovCIO is seeking an experienced Senior Cloud Solutions Engineer (Remote) to lead white glove support for customers adopting cloud solutions as part of VA’s Data Modernization initiative. This role requires architecting, maintaining and expanding a set of custom-developed ServiceNow applications. This position will be fully remote located within the United States.
Responsibilities
Build and maintain front and back-end components connected to a blended technology stack and focus on interconnecting these ServiceNow functions into legacy systems
Diagnose and troubleshoot ServiceNow production application issues.
Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks.
Act as an intake subject matter expert to the workgroups for their migration to the cloud
Fully build out a best practices knowledge base for in which all workgroups can benefit
Attend and actively respond to workgroup questions on weekly feedback and center of excellence calls
Collaborate with cloud architects, engineers, and system owners to ensure technical deliverables meet program requirements and timelines.
Manage competing priorities, handle research and response for all product line operations related data calls and provide ongoing progress reports.
Manage parallel projects under a complex program while also providing cross functional program level support.
Qualifications
Required Skills and Experience:
Bachelor’s Degree in an Information Technology, Engineering, or technical discipline plus 12 years of experience; years of experience can be substituted for the degree requirement
5+ years’ experience in ServiceNow and the Now Platform - ITSM, App Engine and/or Integration Hub
Experience in managing projects in the Department of Veterans Affairs
Expertise with Azure or other major cloud platforms.
Strong knowledge and experience with data lake architectures, especially Delta Lake or similar structured storage solutions.
Ability to collaborate with cross-functional engineering and business teams.
Strong documentation practices and experience building standard operating procedures.
Experience in creating and presenting executive summary presentations.
Preferred Skills and Experience:
ServiceNow Certifications (Certified System Administrator & Application Developer)
GovCIO was founded with a single purpose- to transform government IT.
We help government work better.
Using a holistic perspective, Agile methods, and latest advancements in IT, GovCIO addresses the most pressing challenges facing government organizations today.
Our teams, comprising industry, military, and government veterans, deliver high value IT solutions and services that optimize how our government customers operate. This allows them to focus on what’s really important- serving the needs of citizens.
From the U.S. military to Health and Human Services, we keep our customers at the forefront of digital innovation- allowing them to thrive today while preparing them to tackle any challenge the future may bring.
Learn more about us and what we do at GovCIO.com.
Offices: 4000 Legato Rd, Suite 600, Fairfax, Virginia 22033, US
Software DevelopmentApplication SupportCyber SecurityAgile TransformationFederal IT StrategyDevSecOps DataAnalyticsIT ModernizationEngineering
GovCIO was founded with a single purpose- to transform government IT.
We help government work better.
Using a holistic perspective, Agile methods, and latest advancements in IT, GovCIO addresses the most pressing challenges facing government organizations today.
Our teams, comprising industry, military, and government veterans, deliver high value IT solutions and services that optimize how our government customers operate. This allows them to focus on what’s really important- serving the needs of citizens.
From the U.S. military to Health and Human Services, we keep our customers at the forefront of digital innovation- allowing them to thrive today while preparing them to tackle any challenge the future may bring.
Learn more about us and what we do at GovCIO.com.
Offices: 4000 Legato Rd, Suite 600, Fairfax, Virginia 22033, US
Software DevelopmentApplication SupportCyber SecurityAgile TransformationFederal IT StrategyDevSecOps DataAnalyticsIT ModernizationEngineering