Peoria, Illinois, United States · On-site
The Cusomer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions …
Skills: Customer service, Data entry, Problem solving, Communication, Microsoft Outlook
Vaughan, Ontario, Canada · On-site
Ready to elevate your career? GFL is expanding! We are officially hunting for our next Internal Auditor in Vaughan, ON—someone ready to bring fresh ideas and grow alongside a dynamic team. Join #TeamGreen and unlock dive…
Skills: Internal auditing, Financial reporting, Control testing, Risk assessment, IFRS
High Point, North Carolina, United States · On-site
The Roll-Off Driver will be responsible for safely, efficiently, and courteously providing waste removal services to customers across multiple lines of businesses. The CDL Driver will collect waste from customer sites an…
Skills: Commercial driving, Roll-off truck operation, Waste removal, Safety inspections, Route management
Vaughan, Ontario, Canada · On-site
Who we are GFL Environmental Inc. (NYSE/TSX: GFL) is one of North America's largest diversified environmental services companies, headquartered right in Vaughan, Ontario. Short for Green For Life, GFL provides non-hazard…
Skills: IT Audit, SOX Compliance, ITGC, Project Management, ERP Auditing
Vaughan, Ontario, Canada · On-site
About Us GFL is one of the largest diversified environmental services companies in North America, providing comprehensive solid waste management services from its platform of facilities throughout Canada and 18 U.S. stat…
Skills: SOX compliance, Internal audit, Risk assessment, Control testing, PCAOB
Weldon, Arkansas, United States · On-site
Residential Driver — Join Team Green! 🚛💨 About GFL Environmental GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-clas…
Skills: Commercial driving, Vehicle safety inspection, Hydraulic systems operation, Waste collection, Route management
Orlando, Florida, United States · On-site
The Residential Driver will be responsible for safely, efficiently, and courteously providing waste removal services to customers. The driver will collect solid waste or recyclables on curbside and/or backdoor routes and…
Skills: Commercial driving, Vehicle maintenance, Route management, Safety compliance, Equipment operation
Jacksonville, Illinois, United States · On-site
$25/hr–$30/hr
Safely operate, repair, rebuild and perform maintenance on Company owned or leased heavy duty diesel trucks and equipment including rolling stock to ensure its ability to operate safely Join our team as a Diesel Mechanic…
Skills: Diesel engine repair, Hydraulic systems, Electrical systems, Brake repair, Suspension repair
North Stormont, Ontario, Canada · On-site
We are currently seeking a AZ Operator for our Emergency Response(ER) division in Ottawa. This position plays a critical role in operating and maintaining heavy vehicles and equipment in support of environmental cleanup …
Skills: AZ License, Heavy Equipment Operation, Emergency Response, Hazmat Technician, Confined Space Rescue
North Little Rock, Arkansas, United States · On-site
The Commercial Frontload Driver will be responsible for safely, efficiently, and courteously providing waste removal services to customers. The driver will collect solid waste or recyclables on commercial and/or resident…
Skills: Commercial driving, Waste removal, Vehicle inspection, DOT compliance, Route navigation
Kansas City, Missouri, United States · On-site
Account Executives are responsible for developing and executing sales strategies for the Commercial and Industrial lines of business. At GFL our goal is to invest in our people and provide opportunities to grow for life!…
Skills: Sales strategy, Lead generation, Business development, Relationship management, Salesforce
Brunswick, Lower Saxony, Germany · On-site
About GFL Environmental: We Are Team Green! 🚛💚 At GFL Environmental, our mission is simple: Green For Life. We aren’t just managing waste and environmental services—we’re actively shaping a cleaner, more sustainable fu…
Skills: Human Resources, Employee relations, Performance management, Conflict resolution, Leadership coaching
Houston, Texas, United States · On-site
Join our team as a General Laborer at GFL Environmental! Why Join GFL? GFL Environmental is the only major diversified environmental services company in North America. Our employees, collectively known as “Team Green,” e…
Skills: Preventative maintenance, Equipment cleaning, Inventory management, Safety compliance, Emergency repairs
Saskatoon, Saskatchewan, Canada · On-site
Job Description Summary We’re looking for a reliable, professional Class 1 Route Driver - Environmental Services to operate our specialized fleet (hybrid units, straight trucks, and bulk tankers) across Saskatchewan. If …
Skills: Class 1 Driver's License, TDG Knowledge, Heavy Manual Labor, Customer Service, Equipment Maintenance
Port Arthur, Texas, United States · On-site
Safely operate, repair, rebuild and perform maintenance on Company owned or leased heavy duty diesel trucks and equipment including rolling stock to ensure its ability to operate safely Key Responsibilities: • Diagnose a…
Skills: Diesel engine repair, Heavy equipment maintenance, Diagnostic software, Hydraulic systems, Preventive maintenance
Ajax, Ontario, Canada · On-site
Under general direction from the Operations Manager or their designate, the Technician is responsible for the laboratory aspects of the day-to-day operations with respect to waste receiving, handling, processing and disp…
Skills: Laboratory operations, Sample preparation, ICP, GC, Oxygen bomb calorimeter
Pickering, Ontario, Canada · On-site
Our GFL Pickering location is looking for a Plant Operator to join the liquids division. Under general direction from the Operations Manager, the Plant Operator is responsible for day-to-day operations with respect to wa…
Skills: Waste management, Hazardous waste handling, Non-hazardous waste handling, Air diaphragm pumps, Bulk liquid transfer systems
St. John's, Newfoundland and Labrador, Canada · On-site
Perform functions to safely supervise, repair, direct and coordinate performance of the employees involved with the service and repair of transportation, hydraulic and other solid waste collection and/or processing equip…
Skills: Supervision, Equipment repair, Preventive maintenance, Inventory management, Safety compliance
Garner, North Carolina, United States · On-site
The Convenience Site Attendant will safely direct users of the waste site in the safe disposal of acceptable waste and recyclable materials into the appropriate containers while providing excellent customer service. Entr…
Skills: Customer service, Waste management, Equipment operation, Communication, Basic mathematics
Elgin, Texas, United States · On-site
At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as Team Green, a name that unites us all under our shared purpose of providing sustainable sol…
Skills: Waste profiling, Account management, Safety documentation, Regulatory compliance, Employee safety training
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The representative will manage incoming and outgoing customer calls to promote services, resolve concerns, and assist with sales appointments. They are also responsible for maintaining accurate account records, processing payments, and coordinating with drivers to ensure operational efficiency.
Candidates must possess a High School Diploma or GED and have one to two years of experience in a customer service call center. Proficiency in Microsoft Office applications and strong communication and data entry skills are required.
Pay: $17/hour
Benefits:
Key Responsibilities:
• Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.
• Communicate clearly and concisely with on-the-road employees to give instructions and assistance.
• Answer incoming and make outgoing customer telephone calls.
• Receive and resolve, within established guidelines, customer questions and concerns.
• Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.
• Track customer information and concerns and enter data into database.
• Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.
• Maintain new account files.
• Work with supervisors to ensure that all missed stops and special pick ups are completed daily.
• Provide timely and accurate information regarding missed stops or other customer concerns.
• Generate call-in work orders for drivers
• Download, distribute and answer all customer inquiries received via email.
• Take web request and process payments by phone.
• Process customer payments via internet and take cash payment’s as needed.
• Enter new subscription residential accounts into system.
• Run credit checks on new customers.
• Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled.
• Key all new/cancelled accounts into Tower system and verify in system.
• Scan all contracts into system and maintain records of them.
• Assist in completing the Affirmative Action log for all applicants.
• Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.
• Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors.
• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
• May provide back up assistance for Office Coordinator.
• Perform other duties and responsibilities as required or requested by management.
Requirements:
• High School Diploma or GED.
• One (1) to Two (2) years customer service call center experience.
Knowledge, Skills and Abilities:
• Ability to implement solutions to general and specific customer concerns.
• Ability to work in fast-paced environment, meet time deadlines and perform under pressure.
• Possess good organizational skills and record keeping skills.
• Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.
• Proficient in Microsoft Outlook, Microsoft Word and Excel.
• Good problem solving ability.
• Excellent data entry skills.
Physical/Mental Demands:
• Ability to stand, sit, walk, use hands and fingers, talk and hear.
• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Working Conditions:
• Work in indoor office environment 95% of the time.
• Noise level is usually moderate.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers. We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements. At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life. ------------------------------------------------------------------------------------------ GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols. Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels. Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales. Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
Offices: 100 New Park Place, Vaughan, Ontario L4K 0H9, CA
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers. We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements. At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life. ------------------------------------------------------------------------------------------ GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols. Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels. Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales. Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
Offices: 100 New Park Place, Vaughan, Ontario L4K 0H9, CA
