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The role involves efficiently scheduling and confirming service appointments for the automotive service department. It also requires managing the appointment calendar and coordinating communication between customers, service advisors, and technicians.
Candidates should possess excellent communication and organizational skills with a positive, hardworking personality. Previous experience in customer service or knowledge of the automotive service industry is preferred.
Germain Lexus of Naples
Service Appointment Coordinator/Receptionist
Naples, FL
Full-Time
Pay based on experience
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As an Appointment Coordinator/Receptionist, you are responsible for efficiently scheduling and confirming appointments for the service department. This role requires excellent communication skills and attention to detail to ensure a seamless experience for the customer.
Responsibilities:
Schedule and confirm service appointments
Manage appointment calendar and follow-up with customers
Answer phone calls and respond to emails regarding appointments
Coordinate with service advisors and technicians
Requirements:
Excellent communication skills
Previous experience in customer service is a plus
Knowledge of automotive service industry preferred
Attention to detail and organizational skills
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at GermainCareers.com.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Germain Lexus Of Naples is an Automotive company located in 13491 Tamiami Trl N, Naples, Florida, United States.
Offices: 13491 Tamiami Trl N, Naples, Florida 34110-6338, US
View all jobs at Germain Lexus Of NaplesGermain Lexus Of Naples is an Automotive company located in 13491 Tamiami Trl N, Naples, Florida, United States.
Offices: 13491 Tamiami Trl N, Naples, Florida 34110-6338, US
View all jobs at Germain Lexus Of Naples