Chidatha, Malawi · On-site
Position/Employment type: Customer Service Executive Organization/Reporting line: Reporting to Head of Sales and Business Development Place of work/Travel: GardaWorld Lilongwe or Blantyre, Malawi Contact and Cooperation:…
Skills: Sales, Customer Relations, Negotiation, Time Management, Interpersonal Skills
Chidatha, Malawi · On-site
Position/Employment type: Security Operations Analyst - Full Time Employee Organization/Reporting line: Head of security Operations Place of work/Travel: Lilongwe head office with travel to Blantyre/Mzuzu/Dwangwa/Nchalo …
Skills: Data Analysis, KPI Tracking, Process Optimization, Root-Cause Analysis, Stakeholder Communication
Chidatha, Malawi · On-site
Position/Employment type: Account Manager, Malawi / Full time employee Organization/Reporting line: GardaWorld (M) Ltd reporting to Head of Business Development, Malawi Place of Work/Travel: Lilongwe, Blantyre Malawi wit…
Skills: Client Relationship Management, Business Development, Revenue Growth Management, Sales Acumen, Commercial Planning
Manitoba, Canada · On-site
GardaWorld Security Services is seeking an organized and motivated Account Coordinator to support the day-to-day operations of a portfolio of client accounts in Winnipeg, Manitoba. This is a temporary full-time position …
Skills: Account Coordination, Staffing Coordination, Client Relationship Management, Employee Relations, Operational Compliance
Saskatoon (city), Saskatchewan, Canada · On-site
Are you highly organized, calm under pressure, and confident in your communication skills? GardaWorld is currently seeking a Portfolio Branch Scheduler to join our growing Saskatchewan team and help support our expanding…
Skills: Scheduling, Workforce Coordination, Microsoft Office, Time Management, Organizational Skills
Saguenay, Quebec, Canada · On-site
Agent(e) de sécurité Patrouilleur(e) à Rio Tinto (Jonquière) Nous recherchons un(e) agent(e) de sécurité / patrouilleur(e) rigoureux(se), autonome et bilingue pour assurer la sécurité des installations de Rio Tinto. Vous…
Skills: Surveillance, Incident Response, Report Writing, Access Control, Security System Analysis
Quebec, Quebec, Canada · On-site
Et si votre été se passait au cœur des plus grands événements? GardaWorld BEST gestion de foule recrute des agents de sécurité avec BSP valide pour vivre l’ambiance unique des grands événements de Québec, commençant avec…
Skills: Crowd Control, Customer Service, Access Control, Emergency Response, Crisis Intervention
Vancouver, British Columbia, Canada · On-site
GardaWorld is growing — and we’re looking for an exceptional Account Manager to join our Security Services team in Vancouver! In this full-time role, you’ll take ownership of a dynamic portfolio of client accounts, ensur…
Skills: Account Management, Client Relationship Management, Incident Management, Team Leadership, Issue Resolution
Toronto, Ontario, Canada · On-site
Ready to suit up as a Dispatcher? What matters most in a role like this is your ability to read the environment, anticipate risk and act accordingly. Your keen sense of observation and strong social skills are your great…
Skills: Emergency Dispatching, Risk Assessment, Communication, Multitasking, Problem Solving
Calgary, Alberta, Canada · Remote Solely
$37k–$45k/yr
JOB DESCRIPTION – Inside Sales Representative Salary: $37,000 – $45,000 Base + Commission Location: 100% Remote Status: Full-Time About GardaWorld GardaWorld is a global leader in security services, integrated risk manag…
Skills: Sales, Customer Service, Verbal Communication, Written Communication, Interpersonal Abilities
St. John's, Newfoundland and Labrador, Canada · On-site
$17/hr–$20/hr
Ready to suit up as a Casual Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart of the action. As a ca…
Skills: Customer Service, Surveillance, Patrolling, Incident Response, Report Writing
Beauharnois, Canada · On-site
Devenez un acteur clé de la sécurité au IKEA Beauharnois avec GardaWorld ! Assurez la protection des employés, des clients et des installations dans un environnement stimulant et dynamique. Faites partie d’une équipe pro…
Skills: Security Patrolling, Access Control, Theft Prevention, Incident Reporting, Observation Skills
Madison, Wisconsin, United States · On-site
$18/hr–$20/hr
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting,…
Skills: Secure Transportation, Customer Service, Defensive Driving, Heavy Lifting, Radio Communication
Cleveland, Ohio, United States · On-site
$20/hr–$22/hr
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting,…
Skills: Secure Transportation, Customer Service, Defensive Driving, Heavy Lifting, Radio Communication
Livonia, Michigan, United States · On-site
$19/hr–$21/hr
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting,…
Skills: Secure Transportation, Customer Service, Defensive Driving, Firearm Handling, Heavy Lifting
Pittsburgh, Pennsylvania, United States · On-site
$17/hr
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting,…
Skills: Secure Transportation, Customer Service, Defensive Driving, Heavy Lifting, Radio Communication
Clarksburg, Maryland, United States · On-site
$19/hr–$21/hr
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting,…
Skills: Secure Transportation, Customer Service, Defensive Driving, Heavy Lifting, Radio Communication
Richmond, Virginia, United States · On-site
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting,…
Skills: Cash Handling, Balancing, Data Entry, Basic Math, Deposit Processing
St. Louis, Missouri, United States · On-site
$19/hr
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting,…
Skills: Secure Transportation, Customer Service, Defensive Driving, Heavy Lifting, Radio Communication
Charlotte, North Carolina, United States · On-site
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting,…
Skills: Cash Handling, Balancing, Data Entry, Mathematics, Deposit Processing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role focuses on promoting and selling services to existing and prospective customers to meet set targets and increase profits. Key duties include managing customer inquiries, resolving complaints, and developing business relationships through proposals and personal visits.
Candidates must hold a diploma or degree in Business Administration or Sales and Marketing with at least 5 years of experience in customer service and sales. Professional membership in recognized bodies and experience in a diverse cultural service industry environment are preferred.
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Position/Employment type: |
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Customer Service Executive |
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Organization/Reporting line: |
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Reporting to Head of Sales and Business Development |
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Place of work/Travel: |
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GardaWorld Lilongwe or Blantyre, Malawi |
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Contact and Cooperation: |
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Internally: Direct consultations and reporting to the Head of Sales and Business Development on daily basis and or within the week by sending weekly activity reports/planners and sales for the week; Sending Monthly projections and pipelines to Head of Sales and Account Managers. Cooperating with all the departments for quick service to the customers.
Externally: Representing the company directly or indirectly to the existing and potential customers |
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Job Summary: |
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A Customer Service executive is tasked with promoting/selling/ securing orders from existing and prospective customers within the branch/territory in line with agreed set targets; and retaining these customers for increased profits. |
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Key Responsibilities: |
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As directed and delegated by Head of Sales and Business Development |
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Accountability: |
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The Customer Service Executive is accountable to the Head of Sales and Business Development for their responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of their KPI’s. |
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Competencies: |
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Qualifications & Experience: |
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GardaWorld: Business solutions and security services for a complex world.
GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security. GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.
Offices: 2300 Émile-Bélanger, Saint-Laurent , Quebec H4R 3J4, CA · 700 S Federal Hwy, Boca Raton, Florida 33432, US · Dubai International Financial Centre, Currency House, Office 303, Dubai, Dubai 482069 , AE
GardaWorld: Business solutions and security services for a complex world.
GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security. GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.
Offices: 2300 Émile-Bélanger, Saint-Laurent , Quebec H4R 3J4, CA · 700 S Federal Hwy, Boca Raton, Florida 33432, US · Dubai International Financial Centre, Currency House, Office 303, Dubai, Dubai 482069 , AE
