📍 Location Las Vegas, NV 🏢 Department Client Solutions ⏱ Employment Type Full-Time, In-Office Hourly Rate: $24.03 ($50,000 annually) About GLI Since 1989, Gaming Laboratories International (GLI) has been the global lea…
Skills: CRM systems, Microsoft Office, Outlook, Word, Excel
Lakewood Township, New Jersey, United States · On-site
Entry level
Gaming Laboratories International (GLI) is seeking an experienced Proposal Writer to join our Procurement team based out of our world headquarters located in Lakewood, New Jersey. Who We Are… Wherever there is leg…
Skills: Proposal Writing, Proofreading, Editing, Microsoft Word, Microsoft Outlook
Have you ever wondered how sports betting or online gambling works? Providing integrity to the casino and gambling industry for over 35 years, GLI's team of engineers help protect casino and gambling markets around the w…
About the Role We are seeking a motivated and creative Marketing Intern to join our team. This internship offers hands-on experience supporting a variety of marketing initiatives while working alongside experienced profe…
Skills: Marketing, Social media management, Content creation, Email marketing, Market research
Payroll Administrator - EMEIA Office based Bangor, North Wales Who We Are… With over 36 years in the industry, Gaming Laboratories International is the global leader in the testing and certification of gaming devi…
Skills: Payroll processing, Accounting, Finance, Microsoft Excel, Data entry
Test Engineer - Landbased Office based in Sofia, Bulgaria Have you ever wondered how sports betting or online gambling works? The Test Engineer is responsible for testing software and hardware designs that impact the pro…
Skills: C++, Object-oriented programming, Microsoft Word, Microsoft Excel, Technical documentation
Gaming Laboratories International (GLI) is seeking an experienced Proposal Writer to join our Procurement team based out of our Las Vegas, NV Office, Who We Are… Wherever there is legalized gambling, jurisdictions…
Skills: Proposal Writing, Technical Writing, Proofreading, Editing, Microsoft Word
Human Resources Generalist Location: Haarlem, Netherlands Who We Are… While providing integrity to the casino and gambling industry for over 37 years, GLI has established an incomparable team of professionals. We …
Billing Specialist Location - Office based, Bangor, North Wales Gaming Laboratories International (GLI) is seeking a Billing Specialist to support our Accounting team. This will be a full-time, in-office position, based …
Skills: Accounting, Billing, Invoicing, Microsoft Excel, Microsoft Word
Location: Remote (Sao Paulo, Brazil) Gaming Laboratories International (GLI) is seeking a bilingual Business Development Executive to join our Client Services team. Who We Are… Wherever there is legalized gambling…
Skills: Business Development, Sales Strategy, Client Relationship Management, Lead Generation, Needs Analysis
Billing Specialist Gaming Laboratories International (GLI) is seeking a Billing Specialist to support our Accounting team. This will be a full-time, in-office position, based in our offices in Haarlem, Netherlands. Who W…
Skills: Accounting, Billing, Invoicing, Microsoft Excel, Microsoft Word
While providing integrity to the casino and gambling industry for over 37 years, GLI has established an incomparable team of professionals. The Test Engineer is responsible for testing software and hardware designs that …
Skills: C++, Object-oriented programming, Microsoft Word, Microsoft Excel, Software testing
While providing integrity to the casino and gambling industry for over 37 years, GLI has established an incomparable team of professionals. The Test Engineer is responsible for testing software and hardware designs that …
Skills: C++, Object-oriented programming, Microsoft Word, Microsoft Excel, Software testing
Document Specialist I (Catalan / English) - Spain While providing integrity to the casino and gambling industry for over 30 years, GLI has established an incomparable team of professionals. We are looking for a Document …
Skills: Document Review, Regulatory Compliance, Proofreading, Research, Microsoft Word
Document Specialist I (LATAM Spanish/English) - Spain
Sant Cugat del Vallès, Catalonia, Spain · On-site
Mid level
Document Specialist I (LATAM Spanish / English) - Spain While providing integrity to the casino and gambling industry for over 30 years, GLI has established an incomparable team of professionals. We are looking for a Doc…
Skills: Spanish, English, Microsoft Word, Microsoft Outlook, Microsoft Excel
Marketing Director, GLI Secure (ISS Cybersecurity) - NV
Nevada, United States · On-site
$110k–$150k/yr
Senior+
Director of Marketing – GLI Secure (ISS Cybersecurity) Las Vegas, NV GLI is seeking an experienced Director of Marketing for our GLI Secure division to drive brand awareness and revenue growth of our Cybersecurity/…
Technical Compliance Engineer I (Spanish/English) - Spain
Sant Cugat del Vallès, Catalonia, Spain · On-site
Entry level
Technical Compliance Engineer I (Spanish/English) Location - Office Based – Sant Cugat del Vallès, Barcelona, Spain While providing integrity to the casino and gambling industry for over 33 years, GLI has es…
Skills: Spanish Fluency, Technical Consulting, Regulatory Compliance, Analytical Skills, Written Communication
Lakewood Township, New Jersey, United States · On-site
$34/hr–$34/hr
Mid level
GLI is seeking a Bilingual Technical Compliance Engineer (English & Spanish) in our Lakewood, NJ location. This position is part of our Technical Compliance team, who are on the cutting edge of the gambling industry. Thi…
Skills: English Proficiency, Spanish Proficiency, Technical Compliance, Regulatory Analysis, Customer Service
Gaming Laboratories International (GLI) has an opportunity within our global Information Technology team based out of our Adelaide, Australia location. The Computer Support Specialist is a critical member of our service …
Skills: Hardware Troubleshooting, Network Troubleshooting, Microsoft Windows, Microsoft Office, Service Desk Ticketing
Test Engineer Office based in Sofia Have you ever wondered how sports betting or online gambling works? The Test Engineer is responsible for testing software and hardware designs that impact the products and services acr…
Skills: Software Testing, Hardware Testing, C++, Object-Oriented Programming, Microsoft Word
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Full-time
high school, bachelor degree
Comprehensive benefits package, 401(k) with company match, Paid time off, Paid holidays, Professional development opportunities
Posted 1d ago
~40 hrs/week
Responsibilities
The Client Services Administrator provides administrative and operational support to the Client Solutions Department by managing CRM data and coordinating project communications. They also assist with sales documentation, report generation, and maintaining high standards of customer service for internal and external stakeholders.
Requirements
Candidates must have at least one year of experience in an administrative, customer service, or sales support role. Proficiency in Microsoft Office applications and strong organizational skills are required for this position.
Full job description
📍 Location
Las Vegas, NV
🏢 Department
Client Solutions
⏱ Employment Type
Full-Time, In-Office
Hourly Rate: $24.03 ($50,000 annually)
About GLI
Since 1989, Gaming Laboratories International (GLI) has been the global leader in testing and certification services for the gaming industry. Our employees play a critical role in ensuring that gaming systems and devices meet regulatory requirements across jurisdictions worldwide. We are committed to excellence, innovation, and providing world-class service to our clients.
Position Summary
The Client Services Administrator provides administrative and operational support to the Client Solutions Department. This role works closely with internal departments and external clients to facilitate sales processes, maintain client information, support project coordination, and contribute to exceptional customer service delivery. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
Essential Responsibilities
Maintain and update customer and prospect information within the company CRM system.
Generate and distribute monthly and ad hoc reports related to client activity, revenue, project status, and sales opportunities.
Monitor and track project progress, communicating updates and potential issues to the appropriate teams.
Coordinate communication between internal departments and external clients to ensure successful project execution.
Assist with drafting, reviewing, and processing client proposals, agreements, and related documentation.
Track client billing activities and support invoice collection procedures when required.
Schedule meetings, prepare meeting materials, and coordinate calendars for the Client Services team.
Manage CRM notes and support the client lifecycle from proposal through project delivery.
Provide world-class customer service by responding professionally to client inquiries and requests.
Support sales initiatives and customer-focused activities as directed by management.
Perform other related duties and special projects as assigned.
Qualifications
Required
Minimum of one (1) year of experience in an administrative, customer service, sales support, or related role.
Proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
Excellent written and verbal communication skills.
Strong organizational and time-management abilities.
Ability to manage multiple priorities and deadlines effectively.
High attention to detail, accuracy, and quality.
Ability to work independently and collaboratively within a team environment.
Professional demeanor with strong customer service skills.
Preferred
Experience supporting a sales, business development, or client services team.
Bachelor's degree in Business, Marketing, Communications, or a related field.
Experience working with CRM systems and sales reporting tools.
Bilingual language skills are a plus.
What We Offer
Comprehensive benefits package
401(k) with company match
Paid time off and holidays
Professional development opportunities
Collaborative and supportive work environment
Opportunity to work for an industry-leading global organization
Why Join GLI?
At GLI, our employees are our greatest asset. We foster a culture built on integrity, innovation, and continuous improvement. If you're looking for an opportunity to grow your career while supporting a global team and world-class clients, we'd love to hear from you.
**** Welcome to our Official Gaming Laboratories International (GLI) LinkedIn Page ****
Industry
Gambling Facilities and Casinos
Company size
1,001-5,000 employees
Founded
1989
Headquarters
Lakewood, NJ
LinkedIn followers
36,221
***Illuminate Your Path with a Wonderful Career at GLI***
Visit gaminglabs.com/careers for great career opportunities!
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. For more information, visit www.gaminglabs.com.
Offices: 600 Airport Road, Lakewood, NJ 08701, US · 4720 Independence Street, Wheat Ridge, CO 80033, US · 7160 Amigo Street, Las Vegas, NV 89119, US · Diakenhuisweg 29 – 35 2033AP, Haarlem, NL · Parc Menai Bangor LL57 4EZ, Bangor, GB
Global Independent Gaming Test LabTechnical ConsultingProfessional ServicesRegulator TrainingiGaming TestingLottery TestingSports BettingHistorical Horse RacingISSPCI
**** Welcome to our Official Gaming Laboratories International (GLI) LinkedIn Page ****
Industry
Gambling Facilities and Casinos
Company size
1,001-5,000 employees
Founded
1989
Headquarters
Lakewood, NJ
LinkedIn followers
36,221
***Illuminate Your Path with a Wonderful Career at GLI***
Visit gaminglabs.com/careers for great career opportunities!
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. For more information, visit www.gaminglabs.com.
Offices: 600 Airport Road, Lakewood, NJ 08701, US · 4720 Independence Street, Wheat Ridge, CO 80033, US · 7160 Amigo Street, Las Vegas, NV 89119, US · Diakenhuisweg 29 – 35 2033AP, Haarlem, NL · Parc Menai Bangor LL57 4EZ, Bangor, GB
Global Independent Gaming Test LabTechnical ConsultingProfessional ServicesRegulator TrainingiGaming TestingLottery TestingSports BettingHistorical Horse RacingISSPCI