Area A (Hudson Bay Mountain), British Columbia, Canada · On-site
$19/hr–$19/hr
Our FYidoctors Smithers clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll deliver except…
Skills: Customer Service, Patient Coordination, Billing and Payments, MS Office Suite, Multi-tasking
Rosemère, Quebec, Canada · On-site
Notre clinique Visique Rosemère recherche une personne comme vous, qui saura mettre à profit ses compétences exceptionnelles et son expérience au sein de notre équipe en tant qu’assistant(e) optométrique. À ce poste, vou…
Skills: Patient Care, Optical Pre-testing, Frame Selection, Optical Prescription Interpretation, Glasses Measurement and Adjustment
Duncan, British Columbia, Canada · On-site
$19/hr–$19/hr
Our FYidoctors Duncan clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy! In this role, you’ll enhance the lives of our …
Skills: Optical experience, Retail experience, Multi-tasking, MS Office Suite, Communication
Parry Sound, Ontario, Canada · On-site
$18/hr–$19/hr
Our FYidoctors Parry Sound clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll deliver exc…
Skills: Customer Service, Patient Coordination, Pre-testing, Billing, Eyewear Repair
Ottawa, Ontario, Canada · On-site
$18/hr–$19/hr
Our BonLook - Ottawa Rideau Centre location is looking for someone like you to bring your exceptional skills and experience with you and join us as a Stylist to fill an existing vacancy! This position is a full time role…
Skills: Bilingualism, Sales, Customer Service, Communication Skills, Merchandising
Varennes, Quebec, Canada · On-site
Notre clinique Visique Varennes recherche une personne comme vous, dotée de compétences et de savoir-être, pour rejoindre notre équipe en tant qu'opticien(ne). À ce poste, vous améliorerez chaque jour la vie de nos patie…
Skills: Bilingualism (French/English), Optical Expertise, Customer Service, MS Office, Interpersonal Communication
Edmonton, Alberta, Canada · On-site
Our FYidoctors Edmonton - Callingwood clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy! In this role, you’ll enhance t…
Skills: Optical Experience, Retail Experience, Patient Education, Frame Selection, Prescription Interpretation
Vancouver, British Columbia, Canada · On-site
$19/hr–$19/hr
Our FYidoctors Vancouver Broadway and FYidoctors Kerrisdale clinics are looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacanc…
Skills: Patient Coordination, Billing And Payments, Pre-testing, Customer Service, MS Office Suite
Los Angeles, California, United States · On-site
$19/hr–$21/hr
Our Sun Valley - Laurel Canyon Blvd and Northridge-Devonshire clinics are looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist! In this role, you’ll de…
Skills: Patient Check-in/Check-out, Pre-testing, Billing and Payments, Eyewear Repair, Customer Service
Guelph, Ontario, Canada · On-site
$58k–$73k/yr
Our FYidoctors Guelph clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Practice Coach to fill an existing vacancy! This position is a full-time role working 40 hours…
Skills: Clinic Operations, Staff Coaching, Mentoring, Performance Optimization, Customer Service
Winnipeg, Manitoba, Canada · On-site
The Opportunity: Join FYidoctors in Winnipeg, MB as a Part-Time Optometrist. Our well-established clinic, serving the community for over three decades, offers a loyal patient base spanning all age groups. Clinic: Our wel…
Skills: Optometry, Patient Care, Eye Care, OCT, Optomap
St. Thomas, Ontario, Canada · On-site
$18/hr–$19/hr
Our FYidoctors St. Thomas clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll deliver exce…
Skills: Customer Service, Patient Coordination, Billing And Payments, Pre-testing, MS Office Suite
Calgary, Alberta, Canada · On-site
$16/hr–$19/hr
Our FYidoctors Calgary - Marda Loop clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll de…
Skills: Customer Service, Patient Coordination, Billing, Pre-testing, Eyewear Repair
Saguenay, Quebec, Canada · On-site
Notre boutique BonLook Place du Royaume recherche une personne comme vous, dotée de compétences et de savoir-être, pour rejoindre notre équipe en tant qu' Assistant(e) gérant(e). Ce poste est un poste à temps plein, avec…
Skills: Leadership, Team Management, Customer Service, Sales Management, Staff Training
Halifax, Nova Scotia, Canada · On-site
Our FYidoctors Halifax - Spryfield clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll del…
Skills: Customer Service, Patient Coordination, Pre-testing, Billing And Payments, Eyewear Repair
Montreal, Quebec, Canada · On-site
Joignez-vous à notre équipe dynamique à titre d’analyste bilingue du Centre de services des TI! À titre de personne-ressource principale, vous jouerez un rôle essentiel pour assurer la bonne exécution des opérations et l…
Skills: Bilingualism (French/English), IT Service Management, Windows 11, Active Directory, Remote Desktop
Grande Prairie, Alberta, Canada · On-site
Our FYidoctors - Grande Prairie clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate. This position is a full-time role working 30-40…
Skills: Customer Service, Optical Prescription Interpretation, Frame And Facial Measurement, Eyewear Fitting, Contact Lens Ordering
Lower Sackville, Nova Scotia, Canada · On-site
Our FYidoctors Lower Sackville clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll deliver…
Skills: Customer Service, Patient Coordination, Billing And Payments, Pre-testing, Eyewear Repair
Roseville, California, United States · On-site
$18/hr–$23/hr
Our Clearvue Eye Care - Roseville clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Technician/Patient Services Specialist! In this role, you’ll deliver exceptional s…
Skills: Patient Check-in/Check-out, Pre-testing, Billing and Payments, Eyewear Repair, Customer Service
Prince Albert, Saskatchewan, Canada · On-site
We’re hiring to fill a current vacancy, join our team at Factory Optical - Prince Albert - partners of solis optics, as an Optician! We have recently had new management take over Factory Optical in Saskatchewan and as pa…
Skills: Customer service, Optical prescription interpretation, Frame measurement, Facial measurement, Eyewear adjustment
Area A (Hudson Bay Mountain), British Columbia, Canada • On-site
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The specialist manages patient check-ins, check-outs, and appointments while providing administrative support and billing services. Additionally, they perform pre-testing for eye care and handle minor eyewear repairs and adjustments.
Candidates should have proficiency in MS Office and strong interpersonal skills to deliver exceptional patient experiences. Previous retail experience is considered an asset for this fast-paced environment.
Our FYidoctors Smithers clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
This position is a full-time role until August 13th, 2027, working 30-40 hours per week. Our clinic is open Tuesday to Saturday.
What You’ll Do
What You Bring
How You'll Benefit
Why You Should Join Us
FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.
At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.
FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $19.62 to $19.96 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.
In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.
Offices: 2424 4 St NE, 300, Calgary, Alberta T2S 2T4, CA
In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.
Offices: 2424 4 St NE, 300, Calgary, Alberta T2S 2T4, CA
