City of Westminster, England, United Kingdom · On-site
Entry level
Location This position is located at 28 Floral Street Covent Garden, London, , WC2E9DP United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifest…
Location This position is located at 110 Albany Tpke, Canton, Connecticut, 06019 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and leading an e…
Skills: Store Operations, Team Leadership, Customer Experience, Sales Driving, Visual Merchandising
Greenville, South Carolina, United States · On-site
$11/hr–$12/hr
Entry level
Location This position is located at 700 Haywood Rd, Greenville, South Carolina, 29607 United States Role Summary A Stylist contributes to driving sales through providing product knowledge and genuine service to customer…
Location This position is located at 5085 Westheimer Rd, Houston, Texas, 77056 United States Role Summary A Stylist contributes to driving sales through providing product knowledge and genuine service to customers. Role …
Skills: Customer Service, Product Knowledge, Styling, Teamwork, Communication
Location This position is located at 3806 Cross Creek Rd, Malibu, California, 90265 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Responsi…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Location This position is located at 1531 Pacific Ave, Santa Cruz, California, 95060 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Respons…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Location This position is located at 285 Grand Ave, Southlake, Texas, 76092 United States Role Summary A Stylist contributes to driving sales through providing product knowledge and genuine service to customers. Role Res…
Skills: Customer Service, Product Knowledge, Styling, Sales, Communication
Location This position is located at 10250 Santa Monica Blvd, Los Angeles, California, 90067 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and …
Skills: Store Operations, Team Leadership, Customer Experience, Sales Driving, Visual Merchandising
Location This position is located at 1799 4th Street, Berkeley, California, 94710 United States Role Summary The Assistant Store Manager supports the selling, service, and operations of the store to achieve an engaging a…
Skills: Customer Service, Team Management, Sales Forecasting, Visual Merchandising, Communication
Location This position is located at 1 E Joppa Rd, Towson, Maryland, 21286 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and leading an environ…
Skills: Store Operations, Team Leadership, Customer Service, Sales Driving, Visual Merchandising
Location This position is located at 285 Grand Ave, Southlake, Texas, 76092 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and leading an enviro…
Skills: Store Operations, Team Leadership, Customer Experience, Sales Driving, Visual Merchandising
Goerke's Corners, Wisconsin, United States · On-site
Entry level
Location This position is located at 200 Market St, Brookfield, Wisconsin, 53045 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and leading an e…
Skills: Store Operations, Team Leadership, Customer Service, Sales Driving, Visual Merchandising
Location This position is located at 8701 Keystone Xing, Indianapolis, Indiana, 46240 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Respon…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Location This position is located at 7900 Shelbyville Rd, Louisville, Kentucky, 40222 United States Role Summary A Stylist contributes to driving sales through providing product knowledge and genuine service to customers…
Location This position is located at 5135 W Alabama St, Houston, Texas, 77056 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Responsibiliti…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Visual Merchandising
Location This position is located at 5135 W Alabama St, Houston, Texas, 77056 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Responsibiliti…
Location This position is located at 5135 W Alabama St, Houston, Texas, 77056 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Responsibiliti…
Skills: Customer service, Sales, Product knowledge, Personal styling, Teamwork
Location This position is located at 1170 Howell Mill Rd NW, Atlanta, Georgia, 30318 United States Role Summary A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Respons…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Location This position is located at 15900 La Cantera Pkwy, San Antonio, Texas, 78256 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and leading…
Skills: Store Operations, Team Leadership, Customer Service, Sales Driving, Visual Merchandising
Location This position is located at 15900 La Cantera Pkwy, San Antonio, Texas, 78256 United States Role Summary In collaboration with the store team, the Assistant Visual Manager supports the selling, service, and opera…
Skills: Visual Merchandising, Leadership, Team Management, Retail Operations, Customer Service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
Life Leave, Employee Assistance Program, Gym Membership Discount, Private Medical Insurance, Employee Discounts, Season Ticket Loan
Posted 25d ago
Apply by Jul 18
~40 hrs/week
Responsibilities
Create an inspirational customer experience by building genuine relationships and driving sales through personalized suggestions. Maintain store operational standards, manage cash wrap transactions, and assist with merchandising.
Requirements
Candidates should possess strong communication skills, a positive energy, and a passion for the Free People brand. Flexibility to work nights, weekends, and holidays is required.
Full job description
Location
This position is located at 28 Floral Street Covent Garden, London, , WC2E9DP United Kingdom
Role Summary
To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
What You'll Be Doing
Exceed the customer’s service expectations by meeting the following responsibilities:
Build genuine relationships with customers.
Greet all customers upon entering the store.
Offer to hold items for the customer at the cash wrap or in the fitting room.
Determine the customer’s needs and offer suggestions and alternatives.
Utilize all customer care resources.
Offer to locate out of stock product from direct or from another store.
Assist in maintaining store merchandising and operational standards.
Uphold all company policy and procedures.
Maintain a high level of awareness and concern for Loss Prevention.
Facilitate the zones of the floor based on business needs.
Also may include:
Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
Comment on items purchased.
Inquire if their purchase is a gift that will need to be wrapped.
Request the customer’s zip code or email address.
Ring transactions efficiently – issue a receipt.
Compare signatures on back of card and on the POS Screen.
Demonstrate knowledge of return policy.
Practice proper phone etiquette.
Perform all register functions.
Train new stylists on Register University.
Maintain cash wrap organization, cleanliness and restock.
What You'll Need
Energy and happiness that is contagious to your friends, family, and everyone around you
Builds relationships naturally, embraces individuality and diversity
Exhibits clear verbal communication skills
Ability to thrive in a fast paced, rapidly evolving environment
Heart and soul for the FP brand
Experience being a team player
Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks
Work Life Balance:
‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
Employee Assistance program to support with mental, physical and financial health
Discount off external gym memberships
Private Medical Insurance for eligible employees
Employee Discounts:
Up to 40% employee discount at all URBN Brands
Travel:
Season ticket loan for eligible employees
Cycle to work scheme for eligible employees
Continued Development:
We offer structured support within the business alongside continued learning and development
#FreePeople
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
We hope that you, too, will join us in our pursuit of creativity and community.
Industry
Retail Apparel and Fashion
Company size
1,001-5,000 employees
Founded
1984
Headquarters
Philadelphia, PA
LinkedIn followers
229,002
Free People is a specialty clothing brand featuring the latest trends and vintage collections for women who live free through fashion, art, music and travel. The eclectic look consists of quality apparel, shoes, and accessories that invoke attributes of femininity, spirit, and creativity with its design. Free People is distributed globally via direct channels such as the Free People US & Free People UK sites, as well as specialty boutiques, top department stores, and the brand’s own free standing retail locations in the U.S. and Canada.
Offices: 5000 S Broad St, B25, Philadelphia, PA 19112, US
We hope that you, too, will join us in our pursuit of creativity and community.
Industry
Retail Apparel and Fashion
Company size
1,001-5,000 employees
Founded
1984
Headquarters
Philadelphia, PA
LinkedIn followers
229,002
Free People is a specialty clothing brand featuring the latest trends and vintage collections for women who live free through fashion, art, music and travel. The eclectic look consists of quality apparel, shoes, and accessories that invoke attributes of femininity, spirit, and creativity with its design. Free People is distributed globally via direct channels such as the Free People US & Free People UK sites, as well as specialty boutiques, top department stores, and the brand’s own free standing retail locations in the U.S. and Canada.
Offices: 5000 S Broad St, B25, Philadelphia, PA 19112, US