Madrid, Community of Madrid, Spain · Remote OK
Flying Bark Productions is a dynamic and innovative animation studio dedicated to pushing the boundaries of character animation and storytelling. We are working on exciting projects such as Avatar: The Last Airbender fea…
Skills: Windows Administration, macOS Administration, Active Directory, VFX Software Support, Network Troubleshooting
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Provide frontline helpdesk support and maintain production desktop systems for a creative animation studio. Responsibilities include workstation deployment, OS management for Windows and macOS, and troubleshooting VFX software and network infrastructure.
Requires 2-4 years of helpdesk experience in a Media/Entertainment environment with strong fluency in Windows and macOS administration. Proficiency in Linux, basic scripting, and networking fundamentals is required, with a preference for A+, RHEL, or CCNA certifications.
Flying Bark Productions is a dynamic and innovative animation studio dedicated to pushing the boundaries of character animation and storytelling. We are working on exciting projects such as Avatar: The Last Airbender feature film, Netflix's Ghostbusters animated series and Stranger Things animated series as well as upcoming feature film, Zac Power.
Flying Bark's Madrid studio is a busy, creatively driven production environment where artists and production teams depend on IT to keep them unblocked. The Desktop Support Engineer is the hands-on technical backbone of IT support in the Madrid studio.
This role is responsible for providing frontline helpdesk support and maintaining the production desktop systems, from troubleshooting hardware, OS, and VFX software issues through to workstation deployment and infrastructure support as directed by senior IT staff. You are flexible, results-focused, and empathetic to your users' needs and the deadlines and production pressures they experience. You are resilient, approachable, and you understand that in a studio making animated TV shows and films, a highly technical role serves a highly creative field.
About the role:
Studio Support
Workstation Deployment and Show Onboarding
Onboarding, Offboarding and Access Management
Asset Management, Documentation and Reporting
Continuous Improvement
About you:
Experience and Background
Windows Administration
macOS Administration
Production and Creative Tools
Networking, Infrastructure and Scripting
What do we do?
Flying Bark Productions is a renowned independent producer of family-focused animation entertainment. For over 50 years, our 2D and 3D production facility has created award-winning feature films and TV series.
Why work with us?
Flying Bark Productions is proud to be an Equal Opportunity Employer.
Part of the Studio 100 Group, an Australian animation studio passionately creating content for children’s entertainment.
Flying Bark Productions Pty Ltd is internationally recognized as Australia’s leading producer of quality children’s animated entertainment, known for its high quality film and television properties ranging from pre-school to young adult. The mission of Flying Bark Productions is to create great animated entertainment for children. We employ Australia’s top talents in animation, the visual arts, screen writing and composing to produce a diverse and enchanted range of feature films, television programs and new media products.
Offices: 23 Doody St, Alexandria (Gadigal Land), New South Wales 2015, AU
Part of the Studio 100 Group, an Australian animation studio passionately creating content for children’s entertainment.
Flying Bark Productions Pty Ltd is internationally recognized as Australia’s leading producer of quality children’s animated entertainment, known for its high quality film and television properties ranging from pre-school to young adult. The mission of Flying Bark Productions is to create great animated entertainment for children. We employ Australia’s top talents in animation, the visual arts, screen writing and composing to produce a diverse and enchanted range of feature films, television programs and new media products.
Offices: 23 Doody St, Alexandria (Gadigal Land), New South Wales 2015, AU
