Sydney, New South Wales, Australia · Hybrid
About Fetch Fetch is how modern pet parents give their pets the best care 🐶🐱. One pink app 🩷 for insurance, health, and care – easy, fair, and kinda fun. We've raised our Series A from Lightspeed and Airtree, customer…
Skills: AI Governance, Information Security, ISMS, Risk Management, AI Assurance
Sydney, New South Wales, Australia • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the end-to-end AI governance and information security posture, creating a unified operating model for safe AI deployment. Establish guardrails, monitoring systems, and assurance programs to ensure all AI models are secure, auditable, and compliant.
Requires 5+ years of experience in information security with a proven track record of implementing security frameworks and risk classifications. Candidates should be pragmatic builders with strong communication skills and ideally possess experience with ISO standards or regulated environments.
Fetch is how modern pet parents give their pets the best care 🐶🐱. One pink app 🩷 for insurance, health, and care – easy, fair, and kinda fun. We've raised our Series A from Lightspeed and Airtree, customers love us (rated #1 by Choice Magazine!), and we're growing fast.
Here’s the thing about AI: the power of it isn’t the hard part anymore. Capable models are everywhere, and everyone has the same access we do. Today’s frontier, the genuinely inspiring, impactful work, is how that capability gets deployed: the judgement, the controls, and the architecture that turn a raw model into something safe and trusted, and delivers new, compelling value into the pet ecosystem. That is the real opportunity at Fetch, and it’s the one we’re hiring for.
We run AI throughout our business, which means our security and our AI governance are the same conversation. We're looking for a passionate tech leader who can own both, and who wants to be at the forefront of how AI actually gets built and shipped here.
Location: Sydney (Hybrid – Tue/Wed/Thu in-office)
Compensation: Series A salary + meaningful equity upside
Working with: Fetch Founders and Founding Team members, including the CEO and CTO. Reporting to Head of Legal, Risk & Compliance.
This isn’t a role that polices AI from the sidelines. You’ll sit at the front of creating how AI gets deployed at Fetch, owning AI governance and information security end-to-end, and shaping the capability itself: what we ship, how we ship it, and why anyone should trust it. You’ll collaborate with stakeholders across our team to make sure the AI we put into production is safe, defensible, and worth trusting. You’ll build the kind of groundbreaking capability that delights our customers, always:
Lead Fetch’s AI governance and control systems across the business
Lead Fetch's ISMS and security posture across the business
Make sure every AI model and information system we run is monitored and auditable
Work across the business to drive best practices implementation, including certification standards
Turn regulatory and compliance obligations into operational competitive advantage that delivers results for a rapidly scaling start up
Set the deployment bar for the business: the judgement and guardrails that decide what good looks like before anything goes live
This is a hands on, builder’s role. The deliverables below aren’t a policy library. They’re the operating system for how Fetch deploys AI and tech well, at scale, for the long run:
A unified InfoSec + AI governance operating model: One framework, one risk register, one set of controls
An AI assurance program: Pre-deployment risk assessment, red-teaming, adversarial testing, evaluation loops, drift monitoring, and decommissioning triggers for every model
Guardrails built into the system, not the policy doc: Secrets blocked before they ever deploy, powerful service-account access scoped and restricted by default, risk-register compliance enforced automatically, and security pushed down to the code level, because a control only counts if it fires without anyone remembering to run it
Third-party InfoSec and AI risk discipline: Real diligence on the models and vendor stacks
Incident response readiness: Support resiliency and business continuity across relevant scenarios
Security tooling that closes the loop: Incident logging wired straight into Notion and Slack, security events summarised automatically rather than by hand, and monitoring seamlessly across systems for a single view, because you can't respond to what you can't see
Resource allocation planning: You'll identify and deploy resources efficiently to deliver outcomes aligned with Fetch's strategy and scale-up ambitions
About you
You're a collaborative, curious, tech practitioner, the kind of lead who is genuinely excited by the actual deployment frontier, not just the model demo. You measure your success in capability shipped and impact sustained. You deliver controls that are genuinely load-bearing, not just ticking boxes:
5+ years in the information security space, with a track record of positive impact
Genuine tech capability – not "I've read the theory," but "I've stood up a framework, classified models and systems by risk, and defended the decisions"
Pragmatic, outcomes-driven, builder – you can write the policy, but you'd rather ship the control
Clear communicator – you can brief the board on Tuesday and collaborate with a frontline operations teammate on Wednesday
Bonus – experience with ISO 27001 and/or ISO 42001 implementation
Bonus - you've done this in regulated environments (financial services, insurance, health, or similarly scrutinised)
What it's like here
We're ambitious, collaborative, and genuinely enjoy building together. The Fetch team is smart, thoughtful, and kind – low ego, open, caring, and always supportive.
You'll be involved early in strategy. You're encouraged to give your opinion and debate with founders and the rest of the team
Weird is welcome. We value unexpected perspectives and people who think differently, so just be you
Unlimited AI tooling - no token limits or approvals needed. Just try things (responsibly – you'll be the one architecting the policy on it)
Work on a product genuinely loved by tens and tens of thousands of pets, pet parents and vets
We're growing FAST. It's an exciting time to join and you'll directly impact the future of our products
We say "steward" not "owner" – the accountability is real, the language signals how we hold it
And the perks:
Competitive Series A salary + meaningful equity
Hybrid working (3 days Sydney office, flexible WFH)
Latest MacBook Pro and a top setup
Two team retreats each year
Office dogs for cuddles and interruptions
Bean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tap
How to apply
Apply via the link, along with a quick note highlighting (bonus points if you include a photo of your pet 🐾):
Where you think the boundary between AI governance and InfoSec is genuinely shared, and where they need to be held distinct
What excites you most about working at Fetch
Help your pet live a longer, healthier life.
Fetch Pet Insurance is a leading tech-enabled pet wellness company dedicated to helping pet parents give their cats and dogs a longer, healthier life. We offer the most complete pet insurance coverage in the U.S. and Canada. But our commitment to pets and their parents doesn’t stop there. We also champion causes that strengthen the bonds between pets and people — from supporting Project Street Vet, a nonprofit that provides free veterinary care to the pets of those experiencing homelessness, to raising hundreds of thousands of dollars in aid for animals displaced by natural disasters and developing groundbreaking tools that help pet parents better support their pets’ health. Fetch is proud to be the preferred pet insurance provider for shelters across North America. Since 2018, we’ve contributed over $9 million to support shelters and the vital work they do to find forever homes for dogs and cats. Helping pets live healthier, happier lives alongside the people who love them is at the heart of our mission. To advance that mission, we created the Fetch Veterinary Advisory Board, a team of leading veterinarians, industry experts, and pet health specialists whose expertise helps shape our products, policies, and tools. Every decision we make is guided by what’s best for pets and their families. None of this would be possible without the talented, passionate people who make up our team. We’re a team of over 350 passionate pet lovers and pet parents worldwide. Fetch employees are pet lovers who are motivated by deepening the human-pet connection. As part of that culture, we’re honored to partner with Autism Speaks, an organization dedicated to creating a more inclusive world for all individuals. We also embrace inclusive hiring practices and foster supportive workplace environments so that every employee feels empowered to thrive. Fetch offers more coverage. More money back. More peace of mind. That’s why we’re proud to protect over 500,000 dogs and cats — and counting!
Offices: 101 Greenwich St, New York, New York 10006, US
Help your pet live a longer, healthier life.
Fetch Pet Insurance is a leading tech-enabled pet wellness company dedicated to helping pet parents give their cats and dogs a longer, healthier life. We offer the most complete pet insurance coverage in the U.S. and Canada. But our commitment to pets and their parents doesn’t stop there. We also champion causes that strengthen the bonds between pets and people — from supporting Project Street Vet, a nonprofit that provides free veterinary care to the pets of those experiencing homelessness, to raising hundreds of thousands of dollars in aid for animals displaced by natural disasters and developing groundbreaking tools that help pet parents better support their pets’ health. Fetch is proud to be the preferred pet insurance provider for shelters across North America. Since 2018, we’ve contributed over $9 million to support shelters and the vital work they do to find forever homes for dogs and cats. Helping pets live healthier, happier lives alongside the people who love them is at the heart of our mission. To advance that mission, we created the Fetch Veterinary Advisory Board, a team of leading veterinarians, industry experts, and pet health specialists whose expertise helps shape our products, policies, and tools. Every decision we make is guided by what’s best for pets and their families. None of this would be possible without the talented, passionate people who make up our team. We’re a team of over 350 passionate pet lovers and pet parents worldwide. Fetch employees are pet lovers who are motivated by deepening the human-pet connection. As part of that culture, we’re honored to partner with Autism Speaks, an organization dedicated to creating a more inclusive world for all individuals. We also embrace inclusive hiring practices and foster supportive workplace environments so that every employee feels empowered to thrive. Fetch offers more coverage. More money back. More peace of mind. That’s why we’re proud to protect over 500,000 dogs and cats — and counting!
Offices: 101 Greenwich St, New York, New York 10006, US
