Istanbul, Istanbul, Turkey · On-site
About the Role: At Ferrero, we are committed to delivering our products in the best possible condition and in the most efficient way. Our Supply Chain team plays a critical role in ensuring operational excellence, custom…
Skills: SAP, Order Management, Supply Chain Operations, Customer Service, Logistics
Istanbul, Istanbul, Turkey · On-site
About the Role: We are looking for a talented and driven Logistics Executive to join our Supply Chain team in Istanbul. Reporting directly to the Logistics Manager, this role will be responsible for coordinating warehous…
Skills: Logistics management, Warehouse operations, Supply chain management, Inventory accuracy, KPI reporting
Tekirdağ, Marmara Region, Turkey · On-site
About the Role: We are looking for a Workplace Management Specialist to join our dynamic and international team. In this role, you will lead and coordinate Workplace Management activities across our East Black Sea Region…
Skills: Workplace management, Facility management, Supplier management, Industrial relations, SAP
São Paulo, São Paulo, Brazil · On-site
Sobre o papel: Oversee qualitative and quantitative ad-hoc consumer researches. Guarantee studies objectives and timelines accomplishment working closely with research suppliers (proposal, questionnaire and reports revie…
Skills: Consumer research, Market analysis, Competitor analysis, Data analysis, Marketing strategy
Belsk Duży, Masovian Voivodeship, Poland · On-site
About the Role: We are currently looking for an experienced Plant Performance Manager. By covering this position, you will lead performance improvement initiatives across the Plant, ensuring the effective implementation …
Skills: Continuous improvement, Operational excellence, TPM, Lean manufacturing, Smart factory
Bogotá, Bogota D.C., Colombia · On-site
Acerca del puesto: Gestionar y supervisar, a través de los Key Account Managers, la relación con las entidades centrales de los clientes asignados a los canales correspondientes, con el fin de negociar y firmar contratos…
Skills: Key Account Management, Sales Planning, Negotiation, P&L Analysis, Hard Discount Retail
Belsk Duży, Masovian Voivodeship, Poland · On-site
O roli: Szukamy zaangażowanego Elektromechnika do naszego Działu Utrzymiania Ruchu w zakładzie w Belsku Dużym. Główne obowiązki: Praca w Dziale Utrzymania Ruchu przy utrzymaniu i rozwoju struktury przemysłowej zakładu; W…
Skills: Electromechanics, Thermal Engineering, Refrigeration Engineering, Technical Analysis, Industrial Maintenance
Stockholm, Sweden · On-site
Job location: Stockholm Centrala /Östra Har du passion för försäljning och vill vara en del av ett globalt familjeföretag med ikoniska varumärken så som bland annat Nutella, Ferrero Rocher och Kinder Surprise? Då kan du …
Skills: Sales, Account Management, Data-Driven Decision Making, Relationship Building, Campaign Execution
Parsippany, New Jersey, United States · On-site
$105k–$130k/yr
About the Role: We have a current opening for a Supply Chain Procurement Manager and are actively reviewing applications. The core of the role is to deploy the Category Procurement Strategy for Supply Chain services (Tra…
Skills: Category Procurement Strategy, Supplier Management, Strategic Sourcing, Contract Negotiation, Logistics Procurement
Parsippany, New Jersey, United States · Hybrid
$155k–$206k/yr
About the Role: We have a current opening for a Social + Digital Manager and are actively reviewing applications. The Social + Digital manager will establish and lead the local, in-house digital/social content team. The …
Skills: Content Strategy, Social Media Marketing, Copywriting, Photography, Creative Direction
Singapore, Singapore · On-site
About the Role: The role of the IT Service Manager, Southeast Asia is a part on the Asia Pacific multi-country IT organization and plays a key part in ensuring stable, reliable and high-quality IT services across multipl…
Skills: IT Service Management, Infrastructure Support, Incident Management, Vendor Management, SLA Monitoring
Senningerberg, Luxembourg · On-site
About the Role: In Travel Market Business Unit, reporting directly to the BU SC Manager, you will turn customer and sales inputs, as well as insights from marketing and trade marketing functions into a reliable demand vi…
Skills: Demand planning, Sales planning, Supply chain planning, Excel, SAP
Louisville, Kentucky, United States · On-site
About the Role: We have a current opening for a Production Supervisor- 3rd Shift and are actively reviewing applications. We are a leading organization in the food industry, dedicated to delivering high-quality products …
Skills: Production supervision, Inventory management, Team leadership, Problem solving, Production scheduling
Shanghai, Shanghai, China · On-site
About the Role: The responsibilities aim to achieve the assigned sales targets of the e-commerce EDT business model, and to carry out customer business in a way that results in a profitable profit and loss situation thro…
Skills: E-account management, Negotiation, Sales strategy, Data analysis, Profit and loss management
Istanbul, Istanbul, Turkey · On-site
About the Role (Paid): Embark on Your Career Journey with START Internship Program in Istanbul! Are you eager to dive into the fascinating world of the food industry? If your answer is yes, we invite you to be part of ou…
Skills: Sales, Invoicing, Financial tracking, Communication, Problem-solving
Alba, Piedmont, Italy · Hybrid
About the Role: We are looking for a Data Scientist to join the Global Data Science & AI team and solving complex business challenges through innovative analytics and AI-driven approaches, with a strong focus on producti…
Skills: Data Science, Machine Learning, Generative AI, Retrieval-Augmented Generation, Power BI
Senningerberg, Luxembourg · On-site
About the Role: In this role, you will join Ferrero’s Ice Cream Division at an important stage of its growth and transformation., you will support financial planning, performance management and decision-making across a b…
Skills: Financial planning, Performance management, Budgeting, Forecasting, Strategic planning
Monterrey, Nuevo León, Mexico · On-site
Ubicación: Monterrey, Nuevo León, México. Descripción de la compañía. Ferrero es una empresa familiar con una perspectiva verdaderamente mundial y progresista y marcas icónicas como Nutella®, Tic Tac®, Ferrero Rocher®, R…
Skills: Supply chain management, Logistics, Warehouse management, Transportation management, Customer service
Istanbul, Istanbul, Turkey · On-site
About the Role: As a Local Key Account Manager, your main responsibility will be guiding Ferrero’s sales strategy. You’ll work alongside the head of accounts to build brilliant relationships with a breadth of clients, de…
Skills: Sales strategy, Account management, Budget management, P&L management, Negotiation
Belsk Duży, Masovian Voivodeship, Poland · On-site
O roli: Poszukujemy Zastępcy Kierownika Produkcji (UGP) do naszego zakładu w Belsku PL, który będzie wspierać zarządzanie obszarem produkcyjnym, zapewniając realizację planów produkcyjnych poprzez efektywne wykorzystanie…
Skills: Team management, Production planning, Operational efficiency, Resource optimization, Data analysis
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The Customer Services Specialist manages order processing, inventory monitoring, and coordination between planning, warehouse, and logistics teams. They are responsible for resolving order issues, maintaining customer communication, and reporting on key service metrics like OTIF.
Candidates must hold a bachelor's degree and have at least 2 years of professional experience in customer service or supply chain operations. Proficiency in MS Office and SAP SD module is required, along with strong analytical and communication skills.
At Ferrero, we are committed to delivering our products in the best possible condition and in the most efficient way. Our Supply Chain team plays a critical role in ensuring operational excellence, customer satisfaction, and compliance with company standards and regulations.
We are currently seeking a Customer Services Specialist to join our Supply Chain team in Istanbul. Reporting to the Customer Service Executive, this role will serve as a key coordination point between customers, planning teams, and warehouse operations, ensuring smooth order management, accurate documentation, and outstanding service delivery.
If you are passionate about customer service, operational excellence, and cross-functional collaboration, we would love to hear from you.
Careers with caring built in - discover our benefits here.
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
Founded in 1946 by Pietro and Giovanni Ferrero, the Ferrero Group is a family-owned business in its third generation. It has been built by talented people who share a commitment towards continuous improvement to achieve the highest quality and care. This same commitment is put into everything we do for our consumers and characterizes the environment in which we operate. Some of the world’s most iconic confectionery products come from Ferrero, including Nutella®, Tic Tac®, Ferrero Rocher®, and Kinder Surprise®. Sold in more than 170 countries, our products are part of the collective memory and traditions of consumers all around the world; loved by generations. In 2015, we entered a new era of acquisitions. Since then, we have acquired several brands and businesses, including Fannie May, the confectionary division of Nestlé, and Eat Natural, expanding our footprint and product offering also into the healthy snack segment. The secret to our global success is our 38,767 employees across the world, all dedicated to delivering the care and quality to craft the business, the careers and the brands we are proud of. From the moment you join us, we make sure you can nurture your curiosity and natural abilities. We provide the resources you need to succeed personally and professionally in a diverse work environment that is multicultural, innovative, and highly rewarding. In 2021, Ferrero was the confectionary company with the best reputation in the world, according to RepTrak. This achievement reflects our determination to bring consumers only the very best; an approach which is at the heart of everything we do. Our dedication to quality and excellence, our heritage and our family values, as well as our respect for the environment and the communities in which we work, are all seen in our desire to sustain and celebrate life’s special moments. Be part of it! Visit www.ferrerocareers.com to explore the opportunities Ferrero can offer when you craft your career with us.
Offices: 16, Route de Trèves, Senningerberg, Luxembourg 2633, LU
Founded in 1946 by Pietro and Giovanni Ferrero, the Ferrero Group is a family-owned business in its third generation. It has been built by talented people who share a commitment towards continuous improvement to achieve the highest quality and care. This same commitment is put into everything we do for our consumers and characterizes the environment in which we operate. Some of the world’s most iconic confectionery products come from Ferrero, including Nutella®, Tic Tac®, Ferrero Rocher®, and Kinder Surprise®. Sold in more than 170 countries, our products are part of the collective memory and traditions of consumers all around the world; loved by generations. In 2015, we entered a new era of acquisitions. Since then, we have acquired several brands and businesses, including Fannie May, the confectionary division of Nestlé, and Eat Natural, expanding our footprint and product offering also into the healthy snack segment. The secret to our global success is our 38,767 employees across the world, all dedicated to delivering the care and quality to craft the business, the careers and the brands we are proud of. From the moment you join us, we make sure you can nurture your curiosity and natural abilities. We provide the resources you need to succeed personally and professionally in a diverse work environment that is multicultural, innovative, and highly rewarding. In 2021, Ferrero was the confectionary company with the best reputation in the world, according to RepTrak. This achievement reflects our determination to bring consumers only the very best; an approach which is at the heart of everything we do. Our dedication to quality and excellence, our heritage and our family values, as well as our respect for the environment and the communities in which we work, are all seen in our desire to sustain and celebrate life’s special moments. Be part of it! Visit www.ferrerocareers.com to explore the opportunities Ferrero can offer when you craft your career with us.
Offices: 16, Route de Trèves, Senningerberg, Luxembourg 2633, LU
