Munich, Bavaria, Germany · Remote OK
About Us Factor Eleven is a leading drive-to-store revenue platform for brick-and-mortar retailers and CPG brands. Our platform automates the entire lifecycle of digital promotion communication - from media planning and …
Skills: Engineering Leadership, TypeScript, PHP, Snowflake, AWS
Munich, Bavaria, Germany · Remote OK
About F11 F11 is a high-touch Enterprise Managed-Service Platform that automates the full campaign lifecycle for brick-and-mortar retailers and CPG brands. Unlike traditional self-serve SaaS, we function as a sophisticat…
Skills: Product Management, AdTech, MarTech, Media Planning, Budget Allocation
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Lead a team of 8 engineers to ensure the reliability and operational stability of the live core engine. Own the technical roadmap, manage system design trade-offs, and partner with cross-functional stakeholders to align technical realities with business goals.
Requires 8+ years of software engineering experience with at least 4 years in leadership managing frontend or backend teams. Proficiency in TypeScript, PHP, AWS, and Snowflake is expected, along with experience in AdTech or high-complexity SaaS.
Factor Eleven is a leading drive-to-store revenue platform for brick-and-mortar retailers and CPG brands. Our platform automates the entire lifecycle of digital promotion communication - from media planning and ad creation through to campaign delivery, billing, and reporting. Operating as a high-touch enterprise managed service, humans orchestrate our campaign strategy while our platform automates execution.
As we scale our engineering organization, maintaining the rock-solid reliability of our live core engine is paramount. This will be your mission as Head of Business Continuity.
Your team provides the high-performance operational runway that enables our rapid growth. As we evolve and scale, your role is to ensure the continued reliability of the live platform that keeps our biggest retail clients successful every day. This requires deep engineering judgment, exceptional operational leadership, and a calm and clear communication style.
Team Leadership & Coaching: Drive performance management, hiring, 1-on-1s, and development for your team of 8 engineers. Foster a culture of quality and operational accountability.
Process Ownership & Quality Control: Establish framework guardrails, control delivery, verify quality, and enforce strict engineering standards using modern tooling.
Technical Strategy & Architecture: Own the technical roadmap for the live platform, make sound system design trade-offs, write Architecture Decision Records (ADRs), and prioritize technical debt.
Cross-Functional Stakeholder Management: Partner closely with Commercial leaders and Campaign Management to translate technical realities into business language.
Hands-on Technical Oversight: Conduct critical code reviews, lead incident response, and drive critical bug resolution or technical debt triage.
8+ years of total software engineering experience, incl. 4+ years in engineering leadership, directly managing frontend and/or backend engineering teams.
You maintain absolute composure and clear, structured thinking when multiple operational issues arise simultaneously.
You hold yourself and your team to a high technical bar, and you see very high standards on platform integrity as non-negotiable.
You are comfortable navigating and guiding engineering roadmaps in a growth environment.
You bring hands-on experience or deep technical comfort with TypeScript, PHP, Snowflake, AWS, and GitLab CI/CD.
You have experience implementing and utilizing code quality tools such as SonarQube and Cypress, and documenting decisions through ADRs.
Ideally you have domain expertise in AdTech / MarTech and high-complexity SaaS products
You feel comfortable working in a remote-first environment
Hiring Manager Interview with Maik
Technical & Peer Alignment with Sascha
Executive & Culture Fit with Lea and Lara
We are retail
We are a leading technology company offering brick & mortar retailers and brands the most intuitive platform for digital advertising on the market.
Offices: Watzenborner Weg 4, Gießen, Hessen 35394, DE
We are retail
We are a leading technology company offering brick & mortar retailers and brands the most intuitive platform for digital advertising on the market.
Offices: Watzenborner Weg 4, Gießen, Hessen 35394, DE
