Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Skills: IT Support, Application Support, LIMS, SQL, T-SQL
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Skills: Azure Cosmos DB, MongoDB, Database Engineering, Data Architecture, Distributed Systems
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Sample Registration Support Technician (Unpacking) - Tues-Sat, 6pm - 2:30am
Lancaster, Pennsylvania, United States · On-site
$17/hr–$19/hr
Entry level
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Sample Registration Support Specialist - Data Entry - Environment Testing - Tues-Sat, 2nd Shift
Lancaster, Pennsylvania, United States · On-site
$17/hr–$19/hr
Entry level
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Skills: Data entry, Sample management, Project management, Laboratory procedures, GMP
Sample Registration Support Specialist - Data Entry - Environment Testing - Tues-Sat, 2nd Shift
Lancaster, Pennsylvania, United States · On-site
$17/hr–$19/hr
Entry level
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Skills: Data entry, Sample interpretation, Project management, Laboratory procedures, GMP
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Skills: Packing, Order assembly, Inventory management, Shipping, FedEx system
Descrição da empresa A Eurofins Scientific é uma empresa internacional de ciências da vida que fornece uma gama única de serviços de testes analíticos para clientes em vários setores. O Grupo acredita que é o líder mundi…
Skills: Laboratory analysis, Chemical analysis, Physical-chemical analysis, Protein determination, Ash determination
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Skills: Molecular biology, Genomics, DNA extraction, RNA extraction, RT-PCR
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Celle-Lévescault, Nouvelle-Aquitaine, France · Hybrid
Senior
Description de l'entreprise Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries. Eurofins is by your side every day…
Unternehmensbeschreibung MORE THAN A JOB - COME TO THE LABS OF EXCELLENCE! Wir sind Deutschlands führende Umweltanalytiker für chemische und mikrobiologische Untersuchungen von Wasser, Luft und Feststoffen. Davon profiti…
RNA-LNP Process Development Lab Coordinator - Group Leader
Boston, Massachusetts, United States · On-site
$100k–$115k/yr
Senior
Company Description The work we do at Eurofins Professional Scientific Services matters, and so do our employees. At Eurofins PSS, we put a focus on your professional growth. We provide our employees the ability to break…
Skills: Process development, Technology transfer, LNP drug products, mRNA drug substances, gRNA drug substances
Technical Lead (Deputy) for IBM Planning Analytics & Cognos Analytics
Brussels, Brussels-Capital, Belgium · On-site
Senior
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Skills: IBM Planning Analytics, IBM Cognos Analytics, TM1, Cognos Controller, Quality Assurance
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Skills: Team management, Financial domain knowledge, Service level agreements, Customer relationship management, Process compliance
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, he…
Skills: Laboratory management, Microbiology, Strategic planning, Financial analysis, Team leadership
Chargé.e d'Études en Écotoxicologie et Biodégradabilité
Maxéville, Grand Est, France · On-site
Entry level
Description de l'entreprise Eurofins Scientific est un réseau international de laboratoires comptant prés de 64000 collaborateurs opérant dans le domaine des sciences de la vie, proposant une gamme unique de services d’a…
Skills: Ecotoxicology, Biodegradability testing, Data analysis, Scientific interpretation, OECD guidelines
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Full-time
bachelor degree
Posted 5h ago
~40 hrs/week
Responsibilities
Provide 1st and 2nd level technical support for LIMS applications and manage incidents using IT service management tools. Collaborate with cross-functional teams to resolve issues, automate workflows, and ensure compliance with security and data protection standards.
Requirements
Requires up to 2 years of experience in IT support and a bachelor's degree in Computer Science, Information Technology, or a related field. Candidates must have a basic understanding of Windows Server, networking, SQL querying, and ITIL practices.
Full job description
Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
The group's key figures are approximately: Turnover of 6.5 billion euros, more than 940 laboratories in 62 countries and around 62,000 employees.
Job Description
Provide 1st and 2nd level technical support for LIMS applications.
Investigate, troubleshoot, and resolve incidents within agreed SLAs.
Log, track, and manage tickets using IT Service Management tools (e.g., ServiceNow, BMC Helix).
Perform initial root cause analysis and escalate complex issues to appropriate teams.
Collaborate with IT Operations, Development, and other stakeholders to ensure timely resolution.
Develop, write, and debug scripts to automate workflows and enhance system functionality.
Maintain accurate documentation of issues, solutions, and standard procedures.
Ensure compliance with IT policies, security standards, and data protection requirements.
Support IIS-hosted web applications and monitor system performance.
Communicate effectively with business and technical stakeholders in an international environment.
Qualifications
Required Skills & Qualifications
Up to 2 years of experience in IT support, application support, or helpdesk roles.
Basic understanding of Windows Server environments and networking fundamentals.
Experience writing and troubleshooting SQL queries (MS SQL Server / T-SQL).
Familiarity with ticketing systems (ServiceNow, BMC Remedy, or similar).
Knowledge of ITIL practices (Incident, Problem, Change Management).
Basic exposure to IIS-hosted applications.
Strong problem-solving and analytical skills.
Good communication skills in an international environment.
Ability to work independently and manage multiple priorities.
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Additional Information
Nice to Have
Exposure to .NET technologies (ASP.NET / C#).
Experience with REST APIs, message queues, or distributed systems.
Knowledge of VBScript or scripting for automation.
Understanding of SDLC and Product Lifecycle methodologies.
Familiarity with testing frameworks (e.g., NUnit, Jasmine, Karma, MS Test).
Experience working with European stakeholders/customers.
Experience with tools like TFS / Azure DevOps.
Technical Competencies
Strong troubleshooting and debugging capabilities.
Understanding of synchronous and asynchronous communication.
Ability to analyze logs, system behavior, and performance issues.
Basic knowledge of enterprise application architecture.
Soft Skills
Excellent communication and interpersonal skills.
Ability to work in a multicultural and distributed team environment.
Proactive, detail-oriented, and solution-driven mindset.
Ability to adapt and communicate with both technical and business stakeholders.
Comfortable working with remote collaboration tools (Teams, email, chat, etc.).
Additional Notes
This is a junior role, ideal for candidates starting their career in enterprise application support.
Strong learning ability and willingness to grow in LIMS and enterprise systems is key.
It’s so much more than a specimen. It's a life.
With over 30 years of specialized expertise in infectious disease, immunology, transplant, and allergy testing for immunocompromised and critical patients, Eurofins Viracor is committed to helping medical professionals, transplant teams, reference labs and biopharmaceutical companies get results faster, when it matters most.
Eurofins Viracor is passionate about providing timely, actionable test results, never losing sight of the connection between the testing we perform and the patients our results ultimately serve.
Find out more by visiting us at www.eurofins-viracor.com/clinical
Eurofins Viracor is an equal opportunity employer.
Offices: 18000 W 99th St, Lenexa, Kansas 66219, US
It’s so much more than a specimen. It's a life.
With over 30 years of specialized expertise in infectious disease, immunology, transplant, and allergy testing for immunocompromised and critical patients, Eurofins Viracor is committed to helping medical professionals, transplant teams, reference labs and biopharmaceutical companies get results faster, when it matters most.
Eurofins Viracor is passionate about providing timely, actionable test results, never losing sight of the connection between the testing we perform and the patients our results ultimately serve.
Find out more by visiting us at www.eurofins-viracor.com/clinical
Eurofins Viracor is an equal opportunity employer.
Offices: 18000 W 99th St, Lenexa, Kansas 66219, US