Sioux City, Iowa, United States · On-site
Requisition ID: 936992 Store #: E02543 Ops - Cust Svc - General Sioux Position:Full-Time Total Rewards: Benefits/Incentive Information If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the de…
Skills: Customer Service, Optical Experience, Conflict Resolution, Multi-tasking, Salesforce
Davenport, Iowa, United States · On-site
Requisition ID: 937672 Store #: 001885 Target Optical Position:Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listeni…
Skills: Patient Service, Pre-examination Testing, Contact Lens Care, POS Operation, Appointment Scheduling
Papillion, Nebraska, United States · On-site
Requisition ID: 937844 Store #: 005109 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Optometric Care, Clinical Protocols, KPI Management, Patient Service, Diagnosis
Tuscaloosa, Alabama, United States · On-site
Requisition ID: 937840 Store #: 002061 Target Optical Position:Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listeni…
Skills: Customer Service, Retail Management, Recruiting, Talent Development, Selling Skills
Rancho Cucamonga, California, United States · On-site
$16/hr–$19/hr
Requisition ID: 936758 Store #: 004983 Sunglass Hut MACYS Position:Seasonal/Temporary Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possi…
Skills: Customer Service, Sales, Relationship Building, Communication, Visual Merchandising
Escambia County, Florida, United States · On-site
Requisition ID: 936350 Store #: 000481 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Customer service, Sales, Communication, Retail operations, Product knowledge
Hoover, Alabama, United States · On-site
Requisition ID: 935931 Store #: 000747 LensCrafters Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Customer Service, Leadership, Problem Solving, Sales Skills, Interpersonal Skills
Hoover, Alabama, United States · On-site
Requisition ID: 935939 Store #: 000747 LensCrafters Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Customer Service, Optical Theory, Retail Management, Edging And Mounting, Optical Measurement
Hoover, Alabama, United States · On-site
Requisition ID: 935940 Store #: 000747 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Sales skills, Customer service, Optical measurements, Point of sale systems, Communication skills
Yavapai County, Arizona, United States · On-site
Requisition ID: 937842 Store #: 001325 LensCrafters Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Optometric Care, Clinical Protocols, KPI Management, Patient Service, Diagnosis
East Baton Rouge Parish, Louisiana, United States · On-site
Requisition ID: 937185 Store #: 000490 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Retail Sales, Customer Service, Optical Care, Patient Care
Woodbury, Minnesota, United States · On-site
$13/hr–$18/hr
Requisition ID: 937847 Store #: 00C155 Sunglass Hut SGO Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibili…
Skills: Customer Service, Sales, Relationship Building, Communication, Visual Merchandising
Kingston, Ontario, Canada · On-site
Requisition ID: 937685 Store #: 000922 LensCrafters Position:Casual Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technol…
Skills: Customer service, Sales, Product knowledge, Upselling, Cross-selling
Hoover, Alabama, United States · On-site
Requisition ID: 935934 Store #: 000747 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Customer Service, Optical Knowledge, POS System Operation, Patient Scheduling, HIPAA Compliance
Madison, Wisconsin, United States · On-site
Requisition ID: 936316 Store #: 002314 Sunglass Hut Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities…
Skills: Customer Service, Sales, Communication Skills, Retail Operations, Fashion Trends
North Bay, Ontario, Canada · On-site
Requisition ID: 937833 Store #: 009856 Pearle Vision Position: Part-Time Total Rewards: Benefits/Incentive Information At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care…
Skills: Optometry, Patient Care, Clinical Protocols, Diagnosis, Staff Training
Gwinnett County, Georgia, United States · On-site
Requisition ID: 936963 Store #: WM0063 Contacts Customer Service DULGA Position: Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye care professiona…
Skills: Customer Service, Order Processing, Problem Resolution, Written Communication, Verbal Communication
Madison, Wisconsin, United States · On-site
Requisition ID: 936326 Store #: 002314 Sunglass Hut Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities…
Skills: Customer Service, Sales, Communication Skills, Retail Operations, Fashion Trends
Gwinnett County, Georgia, United States · On-site
Requisition ID: 936996 Store #: E01356 Ops - Customer Svc - Admin ATL Position:Full-Time Total Rewards: Benefits/Incentive Information If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the de…
Skills: Customer Service, Optical Experience, Conflict Resolution, Data Entry, Multi-tasking
Madison, Wisconsin, United States · On-site
Requisition ID: 936349 Store #: 002314 Sunglass Hut Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities…
Skills: Customer Expertise, Sales, Customer Care, Retail Operations
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The role involves managing VIP customer requests via Salesforce and coordinating with lab teams to ensure timely delivery and satisfaction. Key duties include troubleshooting complex job issues, conducting outbound calls, and building professional partnerships with customers.
Candidates must have a high school diploma, ABO certification, and at least 5 years of related optical experience. Proficiency in Microsoft Office, Google Suite, and data entry within a lab process flow is required.
Requisition ID: 936992
Store #: E02543 Ops - Cust Svc - General Sioux
Position:Full-Time
Total Rewards: Benefits/Incentive Information
If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
The VIP Customer Service Advocate successfully completes customer requests for a select set of VIP customers within the lab on behalf of Customer Service. This role will utilize technology systems, troubleshoot problem jobs, and use industry/position knowledge. Creating partnerships with the lab, fellow peers, and customers are key to achieve customer satisfaction. Quality service will be provided to all internal and external customers by utilizing an in-depth knowledge of company products and services and fostering strong customer relationships to increase customer retention and drive growth for the business.
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected].
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them. We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities. With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities. Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience. At EssilorLuxottica, we are Empowering Humans.
Offices: 1-6, Rue Paul Cézanne, Paris, FR · Piazzale Luigi Cadorna, 3, Milan, IT
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them. We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities. With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities. Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience. At EssilorLuxottica, we are Empowering Humans.
Offices: 1-6, Rue Paul Cézanne, Paris, FR · Piazzale Luigi Cadorna, 3, Milan, IT
