Target Optical - Store Manager 1 #F577 Wauwatosa WI
Milwaukee, Wisconsin, United States · On-site
Mid level$6.9B raised
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Full-time
bachelor degree
Health care, Retirement savings, Paid time off, Vacation, Employee discounts
Posted 9d ago
~40 hrs/week
Responsibilities
The Store Manager leads a team to deliver an exceptional guest experience while meeting brand goals and commitments. They are responsible for store operations, talent development, and maintaining strong relationships with the Target host and optical doctor.
Requirements
Candidates must have a bachelor's degree or equivalent experience and at least 3 years of experience in retail or customer service. Strong leadership, recruiting, and business management skills are required for this role.
At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value.
Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. See your future with Target Optical.
Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
At Target Optical we live to make our Guests Happy by making it simple and fun, to see great and look great. The Target Store Manager delivers this mission by leading a Team of high performing Team Members to deliver an incredible experience to each and every guest and in doing so meets all goals and commitments set by the brand.
MAJOR DUTIES AND RESPONSIBILITIES
Ensures Team Members deliver an outstanding guest experience with every guest, every time by consistently modeling and coaching the playground rules:
Sets clear expectations that the store and Team Members be Guest Ready.
Helps Team Members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests.
Orchestrates the flow on the floor, and is the caretaker to every guest and team member.
Works with Team Members to develop clear action plans for immediate and future development.
Ensures every Team Member is accountable to their action plans and commitments.
Delivers clear motivating and developmental feedback in a timely manner.
Creates a culture of being Simple, Fun and In-style.
Completes annual performance reviews along with monthly coaching conversations with all Team Members.
Clearly understands the driving factors for success within their own business.
Identifies areas of opportunity and creates an action plan for improvement.
Understands that the Guest experience drives the results.
Develops a professional business relationship with the Target Optical doctor, in applicable states, that ensures the delivery of all components of the convenient, collaborative, and consultative eye exam experience. Meets regularly to discuss current performance and collaborate on strategies to build the doctor and retail business.
Ensures a positive and productive Target Host relationship that contributes to growing the business. Meets regularly to discuss performance and collaborate on strategies to build the retail business.
Recruits the highest caliber talent / maintains a bench of potential applicants
Understands how the best performing Team Members work during peak traffic.
Creates schedules taking into account business trends, forecast and host traffic.
Owns the business and adjusts schedules as necessary to meet business need.
Completes payroll weekly.
Completes new hire and personnel change paperwork.
Is accountable to store’s shrink percentage.
Conducts Physical Inventory twice per year.
Completes monthly Store Visit Form for review with RTL and optical team.
Ensures all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions.
Ensures accurate completion of all sales transactions, and utilization of all sales strategies and resources.
BASIC QUALIFICATIONS
Bachelor’s degree or equivalent experience
3+ years experience in customer service or retail
Entrepreneurial
Drive for results
Critical thinking
Recruiting, selection and development of talent
Selling skills
Motivating and influencing others
PREFERRED QUALIFICATIONS
Opticianary License or American Board of Opticials Certification
3+ years management or supervisory experience
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected].
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them.
We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities.
With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities.
Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience.
At EssilorLuxottica, we are Empowering Humans.
Offices: 1-6, Rue Paul Cézanne, Paris, FR · Piazzale Luigi Cadorna, 3, Milan, IT
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them.
We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities.
With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities.
Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience.
At EssilorLuxottica, we are Empowering Humans.
Offices: 1-6, Rue Paul Cézanne, Paris, FR · Piazzale Luigi Cadorna, 3, Milan, IT