Auxerre, Bourgogne – Franche-Comté, France · On-site
Entry level
Vue d'ensemble Chargé de Clientèle Évolutif Manager stratégique (H/F) en alternance BAC+3 à BAC+5 à AUXERRE Nous recrutons un talent pour rejoindre l'agence de Auxerre Gare Faites de votre alternance un tremplin vers une…
Übersicht PRAKTIKUM Starte deine Weltklasse Karriere. Bleibe, weil es Spaß macht. Du suchst ein Praktikum, in dem du mitgestaltest, Verantwortung übernehmen kannst, Entscheidungen triffst? Du bist bei uns richtig! Wer wi…
Customer Assistant Representative - White River Junction
Hartford, Vermont, United States · On-site
Mid level
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer Service, Administrative Support, Vehicle Inspection, Conflict Resolution, Communication
Übersicht Starte deine Weltklasse-Karriere. Und bleibe, weil es Spaß macht. Wir sind dein Praxispartner für ein betriebswirtschaftlich ausgerichtetes duales Studium. Wer wir sind Enterprise Mobility ist ein familiengefüh…
Temporary Customer Service Representative - Fort Walton Beach
Okaloosa County, Florida, United States · On-site
Mid level
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Automotive Detailer - Car Washer - Tracadie-Sheila
Regional Municipality of Tracadie, New Brunswick, Canada · On-site
Entry level
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a part time Automotive Detailer. This position pays $17.00 / hour and is located at 2889 RUE PRINCIPALE TRACADIESHEILA, NB E1X 1…
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $20.25 / hour and is located at 514 BOW VALLEY TRAIL CANMORE, AB T1W 1N9. We…
Overview Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o…
Overview Competitive Salary + Overtime + Career Progression Join a Team That Keeps the UK Moving Make your move and join a team where your skills are valued, your growth is supported, and your work truly makes an impact.…
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer Service, Sales, Administrative Support, Call Handling, Billing Support
Overview Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o…
Customer Service - Exit Booth Agent - Dayton Airport
Vandalia, Ohio, United States · On-site
Mid level
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Overview Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o…
Customer Service Representative - Lehigh Valley Airport
Allentown, Pennsylvania, United States · On-site
Entry level
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Customer Service Representative - Dane County Airport - Evening Shift
Madison, Wisconsin, United States · On-site
Mid level
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Overview Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o…
Overview Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o…
Automotive Detailer - Car Washer - Nampa - Full Time
Canyon County, Idaho, United States · On-site
Entry level
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $16.50 / hour and is located at 1731 Garrity Blvd. Nampa, ID 83687. The sche…
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $17.50 / hour and is located at 179 SENECA ROAD SHERWOOD PARK, AB T8A 4G6. W…
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer Service, Administrative Support, Vehicle Inspection, Conflict Resolution, Communication
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Temporary
bachelor degree, postgraduate degree
Rotation bonuses, Holiday pay, Career evolution opportunities, Graduate Program training
Posted 44d ago
Apply by Jun 25
~40 hrs/week
French
Responsibilities
Manage the end-to-end customer journey for B2B and B2C clients while driving agency revenue through sales and negotiation. Oversee daily operational logistics, including fleet organization and performance analysis via KPIs.
Requirements
Candidates must be pursuing a Bachelor's or Master's degree in Management, Business Development, or a related field. A valid European driver's license (held for over a year) and B2 level English are required.
Full job description
Vue d'ensemble
Chargé de Clientèle Évolutif Manager stratégique (H/F) en alternance BAC+3 à BAC+5 à AUXERRE
Nous recrutons un talent pour rejoindre l'agence de Auxerre Gare
Faites de votre alternance un tremplin vers une carrière en management commercial !
Candidature impérative sur notre site carrière
Vous recherchez une alternance responsabilisante, avec de vraies perspectives d’évolution ? Rejoignez Enterprise Mobility et intégrez un programme reconnu qui forme tous nos futurs managers dans le monde
Vous intégrez notre Graduate Program – Management Trainee, qui vous permet de développer des compétences clés en :
Service et fidélisation client
Vente et négociations b2b et b2c
Développement commercial
Management d’équipe
Gestion opérationnelle
Analyse Financiere
Performances commerciales et KPI
Vous pourrez également devenir Campus Brand Manager (ambassadeur école).
Pourquoi nous rejoindre ?
Groupe international leader des services de mobilité (2 millions de véhicules, 100 000 collaborateurs)
Un environnement dynamique et responsabilisant
Une entreprise engagée en matière de diversité, équité et inclusion
De réelles perspectives d’évolution vers des postes à responsabilités
Qualifications
Qualifications:
Vous préparez un diplôme Bac+3 à Bac+5 (Licence, Bachelor, Master) en Management, Développement Commercial, Entrepreneuriat, Gestion, Tourisme ou équivalent
Vous possédez un grand sens client et un fort degré d'implication
Vous avez le sens du commerce, un excellent relationnel client et l'ambition de vous investir dans un métier polyvalent et évolutif
Vous avez un bon niveau d’Anglais qui vous permettra d'échanger avec nos clients internationaux (B2)
Vous êtes titulaire d’un permis B Européen émis depuis plus d'un an, à l’exception des postulants qui ne conduisent pas en raison d’un handicap physique
Selon les agences, vous pouvez être amené(e) à travailler le week-end avec primes de roulements et par dimanche travaillé/jour ferié
Autres informations
Veuillez nous prévenir d’avance des aménagements ou adaptations dont vous aurez besoin afin de vous permettre de participer dans le processus de recrutement.
Responsabilités
En tant que Chargé(e) de Clientèle Évolutif Manager en alternance, vous développez une vision complète du business en intervenant sur plusieurs dimensions clés :
Customer success
Accueil, accompagnement et fidélisation de nos clients B2B et B2C, locaux et internationaux.Vous supervisez l’ensemble du parcours client avec un objectif clair : dépasser leurs attentes et les fidéliser.
Vente et négociation
Vente en cycle court, conseil personnalisé et adaptation des offres aux besoins clients.Vous contribuez directement à la performance de l’agence en développant le chiffre d’affaires (ventes additionnelles, upgrades, services complémentaires).
Business development
Participation active à la mise en œuvre de la stratégie commerciale :
Analyse des indicateurs de performance
Suivi des objectifs individuels et collectifs
Yield management et optimisation de la rentabilité
Développement du portefeuille clients
Opérations & logistique
Gestion opérationnelle de l’activité au quotidien :
Organisation et optimisation de la flotte
Préparation et mise à disposition des véhicules
Gestion des flux (départs, retours, convoyages)
Garantie de la qualité de service et du respect des standards
Graduate Program – Management Trainee
Vous intégrez notre Graduate Program : un parcours structuré qui vous forme progressivement à la gestion d’un centre de profit et vous prépare à évoluer vers un poste de manager opérationnel à l’issue de votre alternance.
Votre réussite nous permettra de vous accompagner dans de réelles perspectives au sein de notre groupe.
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.
Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.
Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.
That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
Offices: 600 Corporate Park Drive, St. Louis, Missouri 63105, US
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.
Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.
Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.
That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
Offices: 600 Corporate Park Drive, St. Louis, Missouri 63105, US