Greece · Remote Solely
Join Our Team as a Local Support Specialist at RateHawk! Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech c…
Skills: Italian Fluency, English Fluency, Customer Support, B2B Communication, Ticket Management
Romania · Remote Solely
Join Our Team as a Local Support Specialist at RateHawk! Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech c…
Skills: Italian Fluency, English Fluency, Customer Support, B2B Communication, Ticket Management
Singapore, Singapore · Remote OK
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and op…
Skills: Sales Management, Business Development, B2B Sales, API Technology Deals, Market Analysis
Singapore · Remote OK
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and op…
Skills: Sales Management, Business Development, B2B Sales, API Technology Deals, Market Analysis
Peru · Remote Solely
Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Spec…
Skills: English Proficiency, Incident Resolution, CRM Systems, Customer Support, Problem Solving
Uzbekistan · Remote OK
Reconcile monthly revenue recorded in 1C (ERP) with analytics data, adjust as necessary, and assign tasks to the 1C/ERP team to automate processes.Reconcile and record supplier costs and bonuses in the accounting records…
Skills: Revenue Reconciliation, IFRS, ERP, SAP, Advanced Excel
Georgia, United States · Remote OK
Reconcile monthly revenue recorded in 1C (ERP) with analytics data, adjust as necessary, and assign tasks to the 1C/ERP team to automate processes.Reconcile and record supplier costs and bonuses in the accounting records…
Skills: Revenue Reconciliation, IFRS, ERP, SAP, Advanced Excel
Armenia · Remote OK
Reconcile monthly revenue recorded in 1C (ERP) with analytics data, adjust as necessary, and assign tasks to the 1C/ERP team to automate processes.Reconcile and record supplier costs and bonuses in the accounting records…
Skills: Revenue Reconciliation, IFRS, ERP, SAP, Microsoft Excel
Kazakhstan · Remote OK
Reconcile monthly revenue recorded in 1C (ERP) with analytics data, adjust as necessary, and assign tasks to the 1C/ERP team to automate processes.Reconcile and record supplier costs and bonuses in the accounting records…
Skills: Revenue Reconciliation, IFRS, ERP, SAP, Microsoft Excel
Tashkent, Uzbekistan · Remote OK
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and op…
Skills: B2B Sales, Business Development, Account Management, CRM Reporting, API Deal Negotiation
Special capital Region of Jakarta, Java, Indonesia · Remote Solely
Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Spec…
Skills: English Proficiency, CRM Systems, Customer Support, Problem Solving, Empathy
Shenzhen, Guangdong Province, China · Remote OK
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and op…
Skills: Business Development, Account Management, B2B Sales, Cold Calling, Strategic Partnerships
Kazakhstan · Remote OK
The CXO AI Automation team is rebuilding how ETG handles customer support — replacing manual, repetitive work with LLM and process automation. We form and deliver the company's central automation strategy that includes B…
Skills: Project Management, SCRUM, BPMN Orchestration, LLM Literacy, Dependency Mapping
Armenia · Remote OK
The CXO AI Automation team is rebuilding how ETG handles customer support — replacing manual, repetitive work with LLM and process automation. We form and deliver the company's central automation strategy that includes B…
Skills: Project Management, SCRUM, BPMN Orchestration, LLM Literacy, Stakeholder Management
Georgia, United States · Remote OK
The CXO AI Automation team is rebuilding how ETG handles customer support — replacing manual, repetitive work with LLM and process automation. We form and deliver the company's central automation strategy that includes B…
Skills: Project Management, SCRUM, BPMN Orchestration, LLM Literacy, Stakeholder Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide B2B support to partners in Italian and English by managing calls, tickets, and booking modifications. Coordinate with other departments to resolve escalations and document all interactions in the CRM system.
Requires fluency in Italian and English, with additional languages being an advantage. Experience in the travel industry and a proactive, result-oriented mindset are highly preferred.
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
What You'll Do:
What We're Looking For:
What We Offer:
The Process:
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
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Emerging Travel Group is a pioneering travel-tech company operating global booking platforms RateHawk, Roundtrip, and ZenHotels, offering access to 2.9M+ accommodation options in 220 countries. Since 2010, we’ve been proudly building a diverse community of over 3,900+ employees across Europe, the Americas, the Middle East, the CIS, and South Africa, all united in improving travel experience worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
Offices: 1000 N West St, Suite 1200, Wilmington, Delaware 19801, US · 17 Georgiou Karaiskaki Street, Office 21, Limassol, Limassol 3032, CY · Kazimierza Brokla Street 2, Warsaw, Warsaw, 00-032, PL · Almaty Towers, Baizakova, 280, Almaty, 050040/A15G7M6, KZ · Spaces Marques De Pombal, office 604, Lisboa, PT
Emerging Travel Group is a pioneering travel-tech company operating global booking platforms RateHawk, Roundtrip, and ZenHotels, offering access to 2.9M+ accommodation options in 220 countries. Since 2010, we’ve been proudly building a diverse community of over 3,900+ employees across Europe, the Americas, the Middle East, the CIS, and South Africa, all united in improving travel experience worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
Offices: 1000 N West St, Suite 1200, Wilmington, Delaware 19801, US · 17 Georgiou Karaiskaki Street, Office 21, Limassol, Limassol 3032, CY · Kazimierza Brokla Street 2, Warsaw, Warsaw, 00-032, PL · Almaty Towers, Baizakova, 280, Almaty, 050040/A15G7M6, KZ · Spaces Marques De Pombal, office 604, Lisboa, PT
