Georgia, United States · Remote OK
We're looking for a strong integration support engineer to join our Tech Support team. Our support engineers troubleshoot live issues across 300+ supplier integrations that directly impact booking operations and B2B serv…
Skills: Technical Support, Log Analysis, Monitoring Systems, API Principles, Postman
Shenzhen, Guangdong Province, China · Remote OK
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and op…
Skills: Business Development, Account Management, B2B Sales, Cold Calling, Strategic Partnerships
Kazakhstan · Remote OK
The CXO AI Automation team is rebuilding how ETG handles customer support — replacing manual, repetitive work with LLM and process automation. We form and deliver the company's central automation strategy that includes B…
Skills: Project Management, SCRUM, BPMN Orchestration, LLM Literacy, Dependency Mapping
Armenia · Remote OK
The CXO AI Automation team is rebuilding how ETG handles customer support — replacing manual, repetitive work with LLM and process automation. We form and deliver the company's central automation strategy that includes B…
Skills: Project Management, SCRUM, BPMN Orchestration, LLM Literacy, Stakeholder Management
Georgia, United States · Remote OK
The CXO AI Automation team is rebuilding how ETG handles customer support — replacing manual, repetitive work with LLM and process automation. We form and deliver the company's central automation strategy that includes B…
Skills: Project Management, SCRUM, BPMN Orchestration, LLM Literacy, Stakeholder Management
Serbia · Remote OK
The Railway team integrates train tickets into our platform and develops the application for onboarding new suppliers. Current focus areas include releasing and stabilising an integration with a major European partner, i…
Skills: Python, Django, FastAPI, PostgreSQL, Redis
Argentina · Remote OK
The Railway team integrates train tickets into our platform and develops the application for onboarding new suppliers. Current focus areas include releasing and stabilising an integration with a major European partner, i…
Skills: Python, Django, FastAPI, PostgreSQL, Redis
Serbia · Remote OK
The Extranet team builds the service for direct hotel connectivity and develops a management panel for our partners. We handle features like identity verification via photo ID, virtual credit cards for hotel payments, an…
Skills: Manual QA, Microservice Architecture, Unix Command Line, Postman, API Testing
Argentina · Remote OK
The Extranet team builds the service for direct hotel connectivity and develops a management panel for our partners. We handle features like identity verification via photo ID, virtual credit cards for hotel payments, an…
Skills: Manual QA, Microservice Architecture, Unix Command Line, Postman, API Testing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Troubleshoot live issues across over 300 supplier integrations to ensure booking operations and B2B service reliability. Provide technical support to maintain the stability of hotel product integrations.
Candidates should have experience with logs, monitoring systems, and API principles, specifically using Postman. Upper-Intermediate (B2) English proficiency is required.
We're looking for a strong integration support engineer to join our Tech Support team. Our support engineers troubleshoot live issues across 300+ supplier integrations that directly impact booking operations and B2B service reliability.
Emerging Travel Group is a pioneering travel-tech company operating global booking platforms RateHawk, Roundtrip, and ZenHotels, offering access to 2.9M+ accommodation options in 220 countries. Since 2010, we’ve been proudly building a diverse community of over 3,900+ employees across Europe, the Americas, the Middle East, the CIS, and South Africa, all united in improving travel experience worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
Offices: 1000 N West St, Suite 1200, Wilmington, Delaware 19801, US · 17 Georgiou Karaiskaki Street, Office 21, Limassol, Limassol 3032, CY · Kazimierza Brokla Street 2, Warsaw, Warsaw, 00-032, PL · Almaty Towers, Baizakova, 280, Almaty, 050040/A15G7M6, KZ · Spaces Marques De Pombal, office 604, Lisboa, PT
Emerging Travel Group is a pioneering travel-tech company operating global booking platforms RateHawk, Roundtrip, and ZenHotels, offering access to 2.9M+ accommodation options in 220 countries. Since 2010, we’ve been proudly building a diverse community of over 3,900+ employees across Europe, the Americas, the Middle East, the CIS, and South Africa, all united in improving travel experience worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
Offices: 1000 N West St, Suite 1200, Wilmington, Delaware 19801, US · 17 Georgiou Karaiskaki Street, Office 21, Limassol, Limassol 3032, CY · Kazimierza Brokla Street 2, Warsaw, Warsaw, 00-032, PL · Almaty Towers, Baizakova, 280, Almaty, 050040/A15G7M6, KZ · Spaces Marques De Pombal, office 604, Lisboa, PT
