London, California, United States · Hybrid
Clinical Lead, Nurse About us Elder is a dynamic scale-up revolutionising the care industry by connecting older adults to self-employed carers through an innovative technology-driven introductory model. We are committed …
Skills: Clinical Review, Safeguarding, Quality Assurance, Risk Assessment, Clinical Governance
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The Clinical Lead is responsible for reviewing care requests to assess suitability and managing safeguarding enquiries and reporting. They also lead quality assurance checks on carers and provide clinical education and training to internal teams.
Candidates must be an actively registered nurse with an undergraduate degree in a clinical field and advanced specialist knowledge of adult social care. Significant experience in safeguarding, risk management, and elderly care is essential.
Clinical Lead, Nurse
About us
Elder is a dynamic scale-up revolutionising the care industry by connecting older adults to self-employed carers through an innovative technology-driven introductory model. We are committed to using data-driven insights to continuously improve outcomes for our customers and carers.
At Elder, our people aren’t just part of a team, they’re part of something bigger. We are a close-knit group on a mission to fundamentally change what it means to grow old.
That starts by helping people live a healthier and happier life in their own homes, with the support of a full-time live-in carer. Our unique matching technology pairs those in need with their ideal carer, based on individual requirements and personality.
About the role
As a Clinical Lead, you will be a member of a clinical team that is instrumental in the development and growth of the UK’s leading care marketplace. The clinical team sits across and supports all of the different teams: Sales, Customer Success, Product. Marketing and Carer Recruitment.
What you’ll be responsible for:
Using your clinical skills and knowledge you will work closely with the Customer Success/Sales teams and be responsible for critically reviewing Care Requests (similar to a care plan) to assess the suitability of a Care Recipient to receive support from a self-employed carer.
Identify possible safeguarding enquiries and ensure serious safeguarding incidents are reported, recorded and escalated in accordance with Elder Safeguarding policy and with regulatory bodies.
Support all activities necessary to ensure that Elder meets responsibilities within their Introductory status.
To ensure compliance with relevant legislation, company policies and care standards by reviewing documentation including Right to Work, DBS, PVG and other compliance records and following up to maintain up-to-date compliance.
To lead Quality Assurance checks that reviews carer’s ongoing eligibility to use the Elder platform, in line with Elder’s Expected Carer Standards.
To develop, promote and manage effective working relationships with teams internally to provide education and training around clinical issues, and use your clinical knowledge and experience to support your colleagues in whatever capacity is required.
To be responsible for ensuring that all data and information collected both paper based and electronic is stored, shared or disposed of in accordance with best practice and legislation related to data protection
Record and maintain concise and accurate records of reviews and other contacts with customers, self-employed carers and other professionals in accordance with Elder’s IT databases.
Support and advise on the recruitment of self employed carers, working closely with the Carer Recruitment team to maintain carer standards.
To attend all relevant meetings as deemed necessary by the Head of Clinical and Elder.
Essential (When applying for this role it is important that you fulfil all these essential requirements. If you do not you are unlikely to be considered)
Actively Registered Nurse
Undergraduate degree or equivalent in a clinical field (Adult Nursing, Mental Health Nursing and Learning Disabilities Nurse) or able to demonstrate equivalent experience of working at this level
Must demonstrate advanced specialist knowledge that meets the training and development requirements of the complex nature of the adult social care sector
Evidence of continual professional development
Evidence of continual training/learning within the subject matter field
Demonstrate experience of the ability to work autonomously, initiating and organising workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines
Demonstrate the ability to make difficult decisions autonomously
Demonstrate a high attention to detail and the ability to implement and enforce best practice
Ability to manage a frequently changing workload and business needs
Ability to synthesise complex information
A high level of computer literacy
Experience in care of the elderly
Good knowledge of clinical governance and regulatory processes
Excellent relationship-building skills
Significant experience with safeguarding, protection, risk assessment and use of risk management skills
Benefits
We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well.
We can offer:
Competitive Salary
25 days holiday + bank holidays + 1 extra day holiday for every year worked up to 5 years
Health insurance
Flexible working hours
Hybrid office/remote flexible work arrangements - working remotely 3 days a week
Sponsored quarterly team and company socials
Mentoring and coaching programmes to help you achieve your personal and career goals
Macbook + any particular extras you require
Cycle-to-work scheme
AND a genuine opportunity to be a very key part of a high-growth business
Do something you genuinely care about. Join a diverse team of skilled, passionate and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing scale-ups. Apply today.
Elderly care represents one of society’s greatest challenges. Are you ready to be part of the solution? Apply today.
Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.
Live-in care that connects you. The UK’s leading live-in care specialists, providing the alternative to the care home.
We are a leading introductory live-in care agency, helping older people get the care they need, in the place, they feel happiest – their own homes. At Elder, we believe life isn’t about how long you’re here for, it’s about how well it’s lived. It’s about getting the support you need without giving up your dignity. It’s about protecting your independence and making sure you’re able to choose the little things as you age – like what you have for dinner or watch on telly, right through to the big stuff, like where you call home. The problem: 97% of people say they don't want to end up in a care home and yet the vast majority of people receiving full-time care end up shoe-horned into a solution they never wanted. Often alone and lonely, surrounded by people they don't know. The solution: We're the alternative to residential care homes. We want your loved ones to be able to stay where they'll be happy, in their own home. They can stay where their memories are, sit in their garden, eat food they actually like, and are even able to keep their pets. All while their needs are being cared for by a vetted, experienced live-in carer, perfectly matched to their needs and personality. Elder is one of the fastest growing companies in Europe, and we have no intention of slowing down. We’re building the alternative to the care home across the UK & Europe and aim to reshape how society looks after its elderly. We are hiring! Get in touch if you would like to work with us!
Offices: 230 City Road, London, England EC1V 2TT, GB
Live-in care that connects you. The UK’s leading live-in care specialists, providing the alternative to the care home.
We are a leading introductory live-in care agency, helping older people get the care they need, in the place, they feel happiest – their own homes. At Elder, we believe life isn’t about how long you’re here for, it’s about how well it’s lived. It’s about getting the support you need without giving up your dignity. It’s about protecting your independence and making sure you’re able to choose the little things as you age – like what you have for dinner or watch on telly, right through to the big stuff, like where you call home. The problem: 97% of people say they don't want to end up in a care home and yet the vast majority of people receiving full-time care end up shoe-horned into a solution they never wanted. Often alone and lonely, surrounded by people they don't know. The solution: We're the alternative to residential care homes. We want your loved ones to be able to stay where they'll be happy, in their own home. They can stay where their memories are, sit in their garden, eat food they actually like, and are even able to keep their pets. All while their needs are being cared for by a vetted, experienced live-in carer, perfectly matched to their needs and personality. Elder is one of the fastest growing companies in Europe, and we have no intention of slowing down. We’re building the alternative to the care home across the UK & Europe and aim to reshape how society looks after its elderly. We are hiring! Get in touch if you would like to work with us!
Offices: 230 City Road, London, England EC1V 2TT, GB
