Daran werden Sie wachsen: Lifecycle Management von Hard- und Software Support der IT-Anwender* in München und Garching Unterstützung im Incident und Service Request Management-Prozess Unterstützung des weltweiten EDAG He…
Skills: Lifecycle Management, IT Support, Incident Management, Service Request Management, Communication Skills
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Skills: 3D Modeling, 2D Drawing, CATIA, NX, Technical Drawing
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WHO WE ARE Working together, growing together, derating new things together: EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential…
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WHO WE ARE Working together, growing together, creating new things together: EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential…
WHO WE ARE Working together, growing together, creating new things together: EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential…
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Internship
bachelor degree
Posted 47d ago
~40 hrs/week
German
Responsibilities
The role involves managing the lifecycle of hardware and software and providing IT support for users in Munich and Garching. It also includes supporting the global help desk and escalating complex queries to second-level support.
Requirements
Candidates must be currently studying Computer Science, Business Informatics, or a similar field. Proficiency in German and English, along with a Class B driver's license and a structured way of working, is required.
Full job description
Daran werden Sie wachsen:
Lifecycle Management von Hard- und Software
Support der IT-Anwender* in München und Garching
Unterstützung im Incident und Service Request Management-Prozess
Unterstützung des weltweiten EDAG Help Desk
Zusammenarbeit mit internen IT‑Fachbereichen und Eskalation komplexerer Anfragen an den 2nd‑Level
Damit bringen Sie uns voran:
Laufendes Studium der Informatik, Wirtschaftsinformatik oder ein vergleichbarer Studiengang
Kommunikations- und Teamfähigkeit
Strukturierte und verantwortungsbewusste Arbeitsweise
Fließende Deutsch- und gute Englischkenntnisse in Wort und Schrift
Führerschein der Klasse B
Related keywords
IT Service DeskLifecycle ManagementHardware SupportSoftware SupportIncident ManagementService Request ManagementHelp DeskComputer ScienceBusiness Informatics
About the EDAG Group
The EDAG Group is a globally leading, independent engineering service provider with experts in mobility, defense, industry, and public solutions. The company combines engineering excellence with the latest technological trends and provides comprehensive support to clients in the development of complex products, systems, and production solutions in an increasingly interconnected environment.
With an interdisciplinary team of some 8,000 experts, a global network of around 70 locations, and over 55 years of engineering experience, the EDAG Group pursues a unique 360-degree development approach that encompasses modern mobility solutions as well as industrial applications, safety-critical systems, and complex development and transformation projects for the public sector.
Across industries, the EDAG Group develops products, production facilities, and plants that holistically integrate and digitally connect all manufacturing-related processes. Innovative strategies, data-driven development approaches, and a powerful digital infrastructure form the foundation for forward-looking solutions — from highly automated industrial environments and resilient defense systems to sustainable concepts for public sector clients. The interdisciplinary approach and a strong partner network enable an optimal customer experience for an international client base comprising leading companies, institutions, and public sector clients.
The company has been listed on the stock exchange since 2015 and generated sales of € 714 million in 2025.
For more information, see the EDAG Group website: www.edag.com
Offices: EDAG Engineering Group AG, Kreuzberger Ring 40, Wiesbaden, Hessen 65205, DE · Schlossgasse 2, Arbon, CH-9320, CH · Av. do Taboão, São Bernardo do Campo, 1195, BR · Zrínyi Str. 11, Györ, 9024, HU · Schootense Dreef 21, Helmond, 5708 HZ, NL
production systemscomprehensive engineering servicesvehicle engineeringfuture mobilityproduction solutionsvehicle developmentelectricselectronicssoftware & digitalisationvehicle construction
About the EDAG Group
The EDAG Group is a globally leading, independent engineering service provider with experts in mobility, defense, industry, and public solutions. The company combines engineering excellence with the latest technological trends and provides comprehensive support to clients in the development of complex products, systems, and production solutions in an increasingly interconnected environment.
With an interdisciplinary team of some 8,000 experts, a global network of around 70 locations, and over 55 years of engineering experience, the EDAG Group pursues a unique 360-degree development approach that encompasses modern mobility solutions as well as industrial applications, safety-critical systems, and complex development and transformation projects for the public sector.
Across industries, the EDAG Group develops products, production facilities, and plants that holistically integrate and digitally connect all manufacturing-related processes. Innovative strategies, data-driven development approaches, and a powerful digital infrastructure form the foundation for forward-looking solutions — from highly automated industrial environments and resilient defense systems to sustainable concepts for public sector clients. The interdisciplinary approach and a strong partner network enable an optimal customer experience for an international client base comprising leading companies, institutions, and public sector clients.
The company has been listed on the stock exchange since 2015 and generated sales of € 714 million in 2025.
For more information, see the EDAG Group website: www.edag.com
Offices: EDAG Engineering Group AG, Kreuzberger Ring 40, Wiesbaden, Hessen 65205, DE · Schlossgasse 2, Arbon, CH-9320, CH · Av. do Taboão, São Bernardo do Campo, 1195, BR · Zrínyi Str. 11, Györ, 9024, HU · Schootense Dreef 21, Helmond, 5708 HZ, NL
production systemscomprehensive engineering servicesvehicle engineeringfuture mobilityproduction solutionsvehicle developmentelectricselectronicssoftware & digitalisationvehicle construction