Jobs at Ebara Technologies (Now Hiring) — 7 open

Job DetailsLevel: EntryJob Location: Sacramento, CA - Sacramento, CA 95838Position Type: Full TimeEducation Level: High SchoolSalary Range: $22.00 - $25.00 HourlyTravel Percentage: NegligibleJob Shift: DayJob Category: Professional ServicesPOSITION SUMMARY
Under direct supervision, provide service to the customer base at various site locations. The schedule for this position is either 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m., Monday to Friday, and it will require flexibility for assigned overtime.

ESSENTIAL FUNCTIONS

Receive customer requests and prepare documents/trouble tickets related to processing returns (RMA). (Essential)
Update databases with the status of returned materials issues and accounts for returns inventory. Issue Work Orders on the returns. (Essential)
Provide quotes to customers on work orders. (Essential)
Maintain and update the database with relevant service and product information. (Essential)
Record and report the status of equipment returns, repairs, replacements, sales orders, and delivery schedules. (Essential)
Follow through with the completion of the work order and shipment of the product to the customer. (Essential)
Responsible for receiving and transferring inventory between quick response centers (QRC). (Essential)
Comply with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
Maintain a clean and safe working environment compliant with Ebara safety policies. (Essential)
Perform other duties as assigned. (Non-Essential)

QualificationsPOSITION QUALIFICATIONS

Competency Statement(s)

The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.
The ability to perform the essential functions of the position in a cross-cultural, demanding and dynamic environment.
The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others or property.
The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.

Education

High school diploma, Associate degree, or equivalent experience.

Experience

Zero (0) to Four (4) years of work-related experience in the semiconductor or related area.
Working knowledge of general policies and procedures.
Strong Customer Relations skills.

SKILLS & ABILITIES

Working knowledge of MS Office products, including Excel, Word, Outlook, and PowerPoint.
Sufficient PC skills to manage information and good ten-key data entry skills.
Must be detail-oriented.
Strong verbal and written communication skills are essential. Must be comfortable with redundant work and minute-to-minute day-to-day variety.
Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers.
Demonstrated teamwork and organizational skills.
Demonstrated excellent written and oral communication skills.