Richardson, Texas, United States · On-site
Customer Retention & Relationship Management Develop and execute strategies to enhance satisfaction and minimize cancellations.Build meaningful, ongoing relationships through consistent and personalized communication.Ana…
Skills: Customer Success, Customer Retention, Relationship Management, Salesforce, CRM
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Develop and execute strategies to enhance customer satisfaction and minimize cancellations through proactive engagement and relationship management. Manage customer cases in Salesforce and coordinate with internal teams to ensure seamless service delivery and project execution.
Requires 2+ years of experience in customer success or retention, preferably within the solar, energy, or home improvement sectors. Must be proficient in Salesforce or similar CRM platforms with strong communication and problem-solving skills.
Customer Retention & Relationship Management
Proactive Customer Engagement
Project & Case Management
Customer Education & Engagement
Case & Project Coordination
Collaboration & Continuous Improvement
Is your home DYNAMIC?
Dynamic EcoHome was built by people who believed homeowners deserved better. What began with solar evolved into a bigger idea: create a home efficiency company that thinks like a startup, acts with integrity, and delivers real value at every step. We’ve grown by listening to our customers, staying ahead of the curve, and never settling for “good enough.”
Offices: 2280 Campbell Creek Blvd, 350, Richardson, Texas 75082, US
Is your home DYNAMIC?
Dynamic EcoHome was built by people who believed homeowners deserved better. What began with solar evolved into a bigger idea: create a home efficiency company that thinks like a startup, acts with integrity, and delivers real value at every step. We’ve grown by listening to our customers, staying ahead of the curve, and never settling for “good enough.”
Offices: 2280 Campbell Creek Blvd, 350, Richardson, Texas 75082, US
