Port Arthur, Texas, United States · Remote OK
About the role As a Field Application Engineer based in the USA, you will play a key role in ensuring an outstanding customer experience throughout the after-sales journey. You will deliver customer training and technica…
Skills: Technical Support, Customer Training, Mechanical Engineering, Electronics, Physics
Zurich, Zurich, Switzerland · On-site
About the role Who we are Distran is an innovative, award-winning, Swiss high technology company producing an extraordinary product: a sensor that literally sees the sounds. Our unique product is used by major global pla…
Skills: Office Management, Administrative Support, IT Troubleshooting, Onboarding Coordination, Event Planning
Zurich, Zurich, Switzerland · On-site
About the role The Electromechanical Technician plays a central role in ensuring the quality, reliability, and continuous improvement of Distran's hardware products. The role combines hands-on repair and assembly work wi…
Skills: Electronics Repair, Fault Diagnosis, Mechanical Assembly, Soldering, CAD
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The Field Application Engineer will deliver technical training and support to customers while building long-term relationships to maximize product value. They will also collaborate with sales and development teams to provide field feedback and assist in product testing and regulatory compliance.
Candidates must hold a Bachelor’s or Master’s degree in Engineering, Physics, or Chemistry and possess previous experience in technical customer support or training. Strong technical writing skills, the ability to travel 50% of the time, and proficiency in English are mandatory.
As a Field Application Engineer based in the USA, you will play a key role in ensuring an outstanding customer experience throughout the after-sales journey. You will deliver customer training and technical support, helping customers maximize the value of Distran's products while building strong, long-term relationships.
Working closely with our Sales and Development teams, you will contribute to customer success by increasing customer satisfaction and engagement, identifying opportunities for product and process improvements, and providing valuable feedback from the field to support the continuous evolution of our solutions.
In this role you will:
Bringing groundbreaking innovative technology to a market best-seller is a rewarding social and professional experience. This job is for you if you like to give meaning to your work and have a strong impact on a product, on a company and on your professional growth.
Distran does not accept unsolicited resumes from any sources other than directly from a candidate. Distran will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation where Distran employs the relevant candidate. Agencies must obtain advance written approval from Distran’s Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening.
Distran will not pay a fee to any Agency that does not have such agreement in place.
Distran is a innovative, award-winning, Swiss high technology company producing an extraordinary product: a sensor that literally sees the sounds. Our unique product is used by major global players in Oil and Gas, Chemical, Power and even Space Exploration to detect gas leaks before they become dangerous to either humans or the environment. With customers in 35+ countries, our company continues to expand thanks to our amazing people who are passionate about innovation, climate change and protecting the environment.
Ultrasound cameras for remote gas leak detection
Distran develops and sells ultrasound cameras able to "see" ultrasounds: each of the 124 ultrasound sensors on the camera perceives incoming sounds with a slight shift of a fraction of a milliseconds. This allows the algorithms inside the camera to compute back the position of the sound source and to display it in real-time to the user. The principle is similar to antenna arrays used by astronomers or the military. Here, the device is hand-held and allows industrials to quickly spot faults such as gas leak in their installation, often comprising hundreds of kilometers of pipes and thousands of potentially leaky elements. Beyond cost savings, this tool enables to increase industrial safety and decrease emission of green house gases.
Offices: Heinrichstrasse 200, 3rd floor, Zurich, 8005, CH · 35, Rue de Marseille, Lyon, Auvergne-Rhône-Alpes 69007, FR · 3800 Highway 365, Port Arthur, Texas 77642, US
Ultrasound cameras for remote gas leak detection
Distran develops and sells ultrasound cameras able to "see" ultrasounds: each of the 124 ultrasound sensors on the camera perceives incoming sounds with a slight shift of a fraction of a milliseconds. This allows the algorithms inside the camera to compute back the position of the sound source and to display it in real-time to the user. The principle is similar to antenna arrays used by astronomers or the military. Here, the device is hand-held and allows industrials to quickly spot faults such as gas leak in their installation, often comprising hundreds of kilometers of pipes and thousands of potentially leaky elements. Beyond cost savings, this tool enables to increase industrial safety and decrease emission of green house gases.
Offices: Heinrichstrasse 200, 3rd floor, Zurich, 8005, CH · 35, Rue de Marseille, Lyon, Auvergne-Rhône-Alpes 69007, FR · 3800 Highway 365, Port Arthur, Texas 77642, US
