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Disability Management Institute logoDisability Management Institute

Office Coordinator (12-Month Contract)

Surrey, British Columbia, Canada · Hybrid

$43k–$45k/yr

Entry level

Office Coordinator (12-Month Contract) Who We Are At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams. …

Skills: Microsoft 365 Suite, Customer Service, Attention To Detail, Administrative Support, Facilities Management

Disability Management Institute logo

Office Coordinator (12-Month Contract)

Disability Management Institute

Surrey, British Columbia, Canada • Hybrid

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Entry level

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  • $43k–$45k/yr
  • Full-time
  • associate degree, bachelor degree
  • Posted 11d ago
  • ~40 hrs/week

Responsibilities

Oversee the day-to-day functioning of the administration team and act as the primary ambassador for internal and external clients. Manage office facilities, coordinate travel and events, and provide general administrative support to leadership.

Requirements

Requires high proficiency in Microsoft 365 and strong client-focused customer service skills. 1-2 years of administrative experience and a post-secondary diploma or degree are considered assets.

Full job description

Office Coordinator (12-Month Contract)


Who We Are

At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams. Since 2002, our experienced team of dedicated professionals have combined deep expertise with genuine care to create partnerships that benefit employees, employers, and stakeholders alike.

Our culture thrives on connection, collaboration, and respect. Open communication, team bonding, and a spirit of appreciation create an environment where you feel supported, valued, and empowered to bring your authentic self to work every day.

 

The Opportunity

We are currently looking for an Office Coordinator to join our team in Surrey, BC on a 12-month contract. In this role, you’ll oversee the day-to-day functioning of the DMI Administration team, act as an ambassador for the organization, and ensure that every internal and external client has a positive experience.

This is a full-time, in-office role based at our Surrey office. Following the onboarding period (approximately 3 months), there is an opportunity to transition to a hybrid work schedule.

 

What You’ll Be Doing

  • Greet incoming DMI visitors, ensuring they feel welcomed and directed to the appropriate contact or meeting room.
  • Coordinate facilities bookings, update welcome screens, set up/take down the boardroom, and arrange catering when needed.
  • Answer all incoming phone calls and direct inquiries to the appropriate staff.
  • Manage facilities requests via JIRA.
  • Handle all incoming and outgoing mail and courier requests.
  • Document DMI compliments and complaints in the internal tracker.
  • Coordinate travel requests as required.
  • Maintain office supply levels, reorder supplies, and ensure proper distribution and storage.
  • Reconcile invoices and provide them to management for approval; prepare purchase orders for larger purchases.
  • Liaise with external vendors regarding office equipment maintenance (coffee/water machines, printers, etc.).
  • Track and coordinate important staff events (anniversaries, birthdays, socials).
  • Support social committee events for both DMI and GroupHEALTH Family of Companies.
  • Manage DMI WOW nominations and direct feedback appropriately.
  • Contribute to company newsletters and intranet updates.
  • Ensure office and kitchen areas remain clean and presentable.
  • Collaborate with Office Support teams across the family of companies for initiatives.
  • Communicate professionally with external contacts, adhering to company privacy and confidentiality policies.
  • Perform additional administrative duties as required by leadership.

 

What You Bring to the Team

  • High level of proficiency with Microsoft 365 Suite.
  • Strong client-focused customer service skills.
  • Exceptional attention to detail.
  • 1–2 years of administrative experience is an asset.
  • Administrative post-secondary diploma or degree is an asset.

 

Critical Competencies

You will succeed in this role if you are:

  • A Team Player – collaborative, supportive, and eager to help colleagues succeed.
  • A Detail-Oriented Organizer – able to manage multiple priorities while maintaining accuracy.
  • A Clear Communicator – professional, approachable, and responsive in all interactions.
  • A Problem Solver – resourceful and proactive in resolving issues or identifying efficiencies.

 

Compensation

At the time of this posting, the estimated annual base salary for this position is $43,000–$45,000. Individual compensation within this range will depend on factors such as job-related skills, relevant experience, and education/training. This reflects the base salary only and does not include our comprehensive total rewards package.

 

Belonging Starts Here

Diversity, inclusion, and belonging aren’t just programs at DMI; they are our foundation. We foster a safe, respectful, and inclusive workplace where everyone belongs and can thrive.

If you need accommodation during any stage of the hiring process, please let us know—we’re here to help.

 

If you’re ready to do meaningful work and grow your career with DMI, we’d love to hear from you. Click Apply to submit your application.

Related keywords

Microsoft 365JIRAOffice CoordinationFacilities ManagementAdministrative SupportVendor RelationsTravel ManagementInvoice ProcessingCustomer ServiceDisability Management

About Disability Management Institute

LinkedInVisit site

When health events happen, we use the most effective strategies to restore employees' health and keep businesses working

Industry
Insurance
Company size
51-200 employees
Founded
2002
Headquarters
Surrey, BC
LinkedIn followers
4,058

At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams. Since 2002, our experienced team of dedicated professionals have combined deep expertise with genuine care to create partnerships that benefit employees, employers, and stakeholders alike. No matter your location, industry, or needs, DMI has the experience and dedication you need. We provide immediate and professional service and help you manage claims to get back to a healthy, productive workplace as quickly and efficiently as possible. By handling disability claims from start to finish, 91% of our direct clients have received savings that exceeded the cost of our services. Our specialties: • Stay At Work Services • Claim Review Services for Self-Insured Plans • Early Intervention Programs • WCB Claims Management Services • Adjudication on Disability and Specialty Group Insurance Claims • Rehabilitation and Assessment Services Call our Sales Team at 1-866-963-9995 to discover how you can save on our services too or visit: www.disabilityinstitute.com/ for more information. Interested in joining our team? We put your well-being front and center. With flexible work options including remote and hybrid schedules, a guaranteed minimum of three weeks’ vacation, group benefits, wellness initiatives, and our much-loved Happy Fridays (26 extra long weekends a year!), we help you balance life and work on your terms. We’re passionate about growth offering clear career paths, personalized learning, and leadership committed to investing in your development. Our culture thrives on connection, collaboration, and respect. Open communication, team bonding, and a spirit of appreciation create an environment where you feel supported, valued, and empowered to bring your authentic self to work every day.

Offices: Suite 110 2626 Croydon Drive, Surrey, BC V3Z 0S8, CA · 520 Bryne Drive, Unit 3, Barrie, ON L4N 9P6, CA

RehabilitationReturn to Work PlanningDisability ManagementSelf Funded Sick Leave AdjudicationAbsence ManagementWCB claims ManagementMonthly and annual injury and claims reportingSick leave claims reviewWSIB Claims Managementand Early Intervention
View all jobs at Disability Management Institute

About Disability Management Institute

LinkedInVisit site

When health events happen, we use the most effective strategies to restore employees' health and keep businesses working

Industry
Insurance
Company size
51-200 employees
Founded
2002
Headquarters
Surrey, BC
LinkedIn followers
4,058

At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams. Since 2002, our experienced team of dedicated professionals have combined deep expertise with genuine care to create partnerships that benefit employees, employers, and stakeholders alike. No matter your location, industry, or needs, DMI has the experience and dedication you need. We provide immediate and professional service and help you manage claims to get back to a healthy, productive workplace as quickly and efficiently as possible. By handling disability claims from start to finish, 91% of our direct clients have received savings that exceeded the cost of our services. Our specialties: • Stay At Work Services • Claim Review Services for Self-Insured Plans • Early Intervention Programs • WCB Claims Management Services • Adjudication on Disability and Specialty Group Insurance Claims • Rehabilitation and Assessment Services Call our Sales Team at 1-866-963-9995 to discover how you can save on our services too or visit: www.disabilityinstitute.com/ for more information. Interested in joining our team? We put your well-being front and center. With flexible work options including remote and hybrid schedules, a guaranteed minimum of three weeks’ vacation, group benefits, wellness initiatives, and our much-loved Happy Fridays (26 extra long weekends a year!), we help you balance life and work on your terms. We’re passionate about growth offering clear career paths, personalized learning, and leadership committed to investing in your development. Our culture thrives on connection, collaboration, and respect. Open communication, team bonding, and a spirit of appreciation create an environment where you feel supported, valued, and empowered to bring your authentic self to work every day.

Offices: Suite 110 2626 Croydon Drive, Surrey, BC V3Z 0S8, CA · 520 Bryne Drive, Unit 3, Barrie, ON L4N 9P6, CA

RehabilitationReturn to Work PlanningDisability ManagementSelf Funded Sick Leave AdjudicationAbsence ManagementWCB claims ManagementMonthly and annual injury and claims reportingSick leave claims reviewWSIB Claims Managementand Early Intervention
View all jobs at Disability Management Institute

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