Customer Service Representative (Flexible Working Hours)
Prior Lake, Minnesota, United States · On-site
$15/hr–$16/hr
Entry level$10M raised
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal care, Cleaning, Sanitization, Pet grooming, Customer service
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Anesthesia, Analgesia, IV Catheterization, Pain Management, Dental Radiography
Customer Service Representative (Flexible Working Hours)
West Chester Township, Ohio, United States · On-site
$12/hr–$13/hr
Entry level$10M raised
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Retail, Communication, Multi-line Phone Systems, Problem Solving
West Chester Township, Ohio, United States · On-site
$12/hr–$13/hr
Entry level$10M raised
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Pet Health Monitoring, Animal Handling
Customer Service Representative (Flexible Working Hours)
Providence, Rhode Island, United States · On-site
Entry level$10M raised
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Multi-tasking, Communication, Cash Handling, Problem Solving
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Animal Behavior Monitoring, Pet Grooming Assistance
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Team Leadership, Medication Administration, Pet Handling, Staff Training
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Pet Grooming, Sanitization, Animal Behavior Monitoring
Groomer $1500.00 Sign On Bonus (Commission Based with Career Opportunities)
Santa Fe, New Mexico, United States · On-site
Mid level$10M raised
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Professional Grooming, Breed Standard Styling, Pet Behavior Analysis, Safe Animal Handling, Time Management
North Stonington, Connecticut, United States · On-site
$17/hr–$18/hr
Entry level$10M raised
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Dog Bathing, Blow Drying, Brushing, Nail Trimming, Animal Behavior
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Staff Management, Customer Service, Salesmanship, Problem Solving, Time Management
Customer Service Representative (Flexible Working Hours)
Vero Beach, Florida, United States · On-site
Entry level$10M raised
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Team Leadership, Medication Administration, Pet Handling, Staff Training
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Professional Grooming, Breed Standards, Coat Styling, Pet Handling, Time Management
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Pet Grooming, Sanitization, Animal Health Monitoring
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Pet Health Monitoring, Animal Handling
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Pet Grooming, Sanitization, Animal Behavior Monitoring
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Animal Health Monitoring, Pet Grooming Assistance
Winston-Salem, North Carolina, United States · On-site
$45k–$55k/yr
Senior$10M raised
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
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$15/hr–$16/hr
Part-time
high school
Telehealth, 401k, Pet Insurance, DailyPay
Posted 16d ago
~40 hrs/week
Responsibilities
Act as the primary point of contact for pet parents, managing check-ins, check-outs, and facility tours. Handle administrative tasks including phone calls, emails, and cash drawer balancing while ensuring a clean lobby environment.
Requirements
Requires a high school diploma and preferred experience in customer service or retail. Candidates must be physically able to lift 40 lbs, stand for long periods, and be available for evening, weekend, and holiday shifts.
Full job description
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!
We're sniffing out our next Customer Service Representative at Paws and Pals
—someone who can make every client feel like a VIP (Very Important Pet-parent).
Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets and people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease.
🎁 Perks & Pay:
Telehealth , 401k and Pet Insurance
Pay starts at $15.00 - $16.50/hour DOE + tips
Access your earned wages anytime with DailyPay.
📋 Reporting To:
General Manager
💪What You Should Know:
You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes.
Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know).
Availability on evenings, weekends, and holidays required (pets don’t take days off).
Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig.
🐕 What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers):
Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
Answering phones with a smile in your voice and multi-tasking like a pro.
Touring new clients through the facility and selling the services that keep tails wagging.
Ensuring up-to-date vaccinations are on file—because safety first.
Managing check-ins and check-outs with efficiency and a personal touch(and the occasional treat).
Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.
Responding to complaints with patience and professionalism— even when it’s clearly the cat’s fault.
Escorting pet guests to and from their enclosures with the care of aconcierge and the patience of a preschool teacher.
Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions.
Jumping in to support other team members whenever needed. We’re all in this together.
Other duties as assigned.
🐾 What You Bring to the Table:
You’re a people-person and a pet-person.
Previous experience in customer service or retail? Heck yes.
You’ve got solid communication chops—phone, in-person, email, you name it.
Multi-line phones and computer systems don’t scare you.
You're cool under pressure and know how to keep things professional (even when someone’s barking—and we don’t mean the dog).
You solve problems faster than a lab chasing a tennis ball.
High school diploma or equivalent required.
1+ year of customer service experience preferred.
If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot.
Shifts that need to be filled will be Wednesday - Friday AM and PM shifts and weekends are going to be required for these open requisitions, as those will need to be filled as well.
Training usually takes a solid month to a month and half (based on person comfort level with learning, may take longer until left to work on own)
The bulk of the hours will be available end of August, beginning of September. From now to then hours will be limited once fully trained.
Saturday hours are the only day open starting now.
Needs to be flexible working opening and closing shifts and if not scheduled for weekends need to be open to working on occasions. Able to handle stress calmly and rationally, handling confrontations. Confident with answering phones and working with outlook email and computers in general. Fit to be on feet for periods of time and confident handling dogs from 10lbs - 120lbs. Able to collaborate with other staff members and managers. Dog experience would be ideal with prior customer service experience as well.
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
Related keywords
Pet CareCustomer ServiceRetailAnimal HandlingOutlookCashieringPet ResortVeterinary ServicesClient RelationsMulti-line Phones
Pet care is a lifelong journey. Welcome to your destination.
Industry
Veterinary Services
Company size
1,001-5,000 employees
Founded
2017
Headquarters
Highlands Ranch, Colorado
LinkedIn followers
17,084
Total funding
$10M
We are on a mission to redefine the standard of care for pet health and well-being. We offer a full spectrum of services through a "whole health" approach, to help pets everywhere live happier, healthier lives.
We are 1,200+ pet people all across the US, working together every day to deliver high-quality care for pets and a better customer experience for pet owners.
With a long-term vision, we are focused on building and growing a world-class team of pet care professionals. We are committed to continuously improving the standard of care, developing our employees, and maintaining the quality and culture our customers love and have come to expect.
Offices: 8822 S Ridgeline Blvd #260, Highlands Ranch, Colorado 80129, US
Pet care is a lifelong journey. Welcome to your destination.
Industry
Veterinary Services
Company size
1,001-5,000 employees
Founded
2017
Headquarters
Highlands Ranch, Colorado
LinkedIn followers
17,084
Total funding
$10M
We are on a mission to redefine the standard of care for pet health and well-being. We offer a full spectrum of services through a "whole health" approach, to help pets everywhere live happier, healthier lives.
We are 1,200+ pet people all across the US, working together every day to deliver high-quality care for pets and a better customer experience for pet owners.
With a long-term vision, we are focused on building and growing a world-class team of pet care professionals. We are committed to continuously improving the standard of care, developing our employees, and maintaining the quality and culture our customers love and have come to expect.
Offices: 8822 S Ridgeline Blvd #260, Highlands Ranch, Colorado 80129, US