Colchester, Connecticut, United States · On-site
$17/hr–$18/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Multi-tasking, Communication, Cash Handling, Problem Solving
San Diego, California, United States · On-site
$20/hr–$22/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Veterinary assistance, Animal restraint, Surgical instrument preparation, Medical record maintenance, Prescription filling
Colchester, Connecticut, United States · On-site
$17/hr–$17/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Pet Health Monitoring, Animal Handling
Burbank, California, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Multi-tasking, Communication, Cash Handling, Problem Solving
Minnesota, United States · Hybrid
$75k–$85k/yr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Multi-unit Management, Strategic Planning, Financial Analysis, P&L Management, Staff Scheduling
Flower Mound, Texas, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Management, Customer service, Salesmanship, Team leadership, Staff scheduling
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal care, Kennel maintenance, Pet grooming, Sanitization, Customer service
Chicago, Illinois, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Communication, Multi-tasking, Cash Handling, Problem Solving
Montclair, New Jersey, United States · On-site
$20/hr–$24/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Management, Customer service, Salesmanship, Staff scheduling, Team leadership
Washington, District of Columbia, United States · Remote OK
$70k–$80k/yr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Field marketing, Market research, Project management, Budget management, Event planning
New York, New York, United States · Remote OK
$70k–$80k/yr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Field marketing, Market research, Project management, Budget management, Event planning
Dallas, Texas, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Maintenance, Pet Grooming, Sanitization, Customer Service
Burbank, California, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal care, Kennel maintenance, Pet grooming, Sanitization, Customer service
Greensboro, North Carolina, United States · On-site
$13/hr–$16/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer Service, Retail Experience, Communication, Multi-line Phone Systems, Problem Solving
San Antonio, Texas, United States · On-site
$27/hr–$32/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Anesthesia, Analgesia, IV Catheterization, Pain Management, Dental Radiography
Fort Collins, Colorado, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Team leadership, Customer service, Staff management, Salesmanship, Problem-solving
New York, New York, United States · On-site
$17/hr–$18/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal care, Kennel maintenance, Pet grooming, Sanitization, Animal health monitoring
Rockville, Maryland, United States · On-site
$18/hr–$22/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Customer service, Communication, Interpersonal skills, Organizational skills, Attention to detail
United States · On-site
$12/hr–$14/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Dog Bathing, Blow Drying, Brushing, Nail Trimming, Animal Behavior
Peachtree City, Georgia, United States · On-site
$11/hr–$14/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal care, Kennel maintenance, Pet grooming, Pet feeding, Sanitization
Colchester, Connecticut, United States • On-site
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The Customer Service Representative will manage client check-ins and check-outs while providing a welcoming, 5-star experience for pet parents and their pets. Responsibilities also include handling phone inquiries, processing payments, and maintaining the cleanliness of the facility.
Candidates must have a high school diploma or equivalent and possess strong communication and multi-tasking skills. Previous experience in customer service or retail is preferred, along with the ability to work evenings, weekends, and holidays.
—someone who can make every client feel like a VIP (Very Important Pet-parent).
Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets and people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease.
🎁 Perks & Pay:
Telehealth , 401k and Pet Insurance
Access your earned wages anytime with DailyPay.
📋 Reporting To:
General Manager
💪 What You Should Know:
You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes.
Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know).
Availability on evenings, weekends, and holidays required (pets don’t take days off).
Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig.
🐕 What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers):
Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
Answering phones with a smile in your voice and multi-tasking like a pro.
Touring new clients through the facility and selling the services that keep tails wagging.
Ensuring up-to-date vaccinations are on file—because safety first.
Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat).
Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.
Responding to complaints with patience and professionalism— even when it’s clearly the cat’s fault.
Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher.
Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions.
Jumping in to support other team members whenever needed. We’re all in this together.
Other duties as assigned.
🐾 What You Bring to the Table:
You’re a people-person and a pet-person.
Previous experience in customer service or retail? Heck yes.
You’ve got solid communication chops—phone, in-person, email, you name it.
Multi-line phones and computer systems don’t scare you.
You're cool under pressure and know how to keep things professional (even when someone’s barking—and we don’t mean the dog).
You solve problems faster than a lab chasing a tennis ball.
High school diploma or equivalent required.
2+ years of customer service experience preferred.
If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot.
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
Pet care is a lifelong journey. Welcome to your destination.
We are on a mission to redefine the standard of care for pet health and well-being. We offer a full spectrum of services through a "whole health" approach, to help pets everywhere live happier, healthier lives. We are 1,200+ pet people all across the US, working together every day to deliver high-quality care for pets and a better customer experience for pet owners. With a long-term vision, we are focused on building and growing a world-class team of pet care professionals. We are committed to continuously improving the standard of care, developing our employees, and maintaining the quality and culture our customers love and have come to expect.
Offices: 8822 S Ridgeline Blvd #260, Highlands Ranch, Colorado 80129, US
Pet care is a lifelong journey. Welcome to your destination.
We are on a mission to redefine the standard of care for pet health and well-being. We offer a full spectrum of services through a "whole health" approach, to help pets everywhere live happier, healthier lives. We are 1,200+ pet people all across the US, working together every day to deliver high-quality care for pets and a better customer experience for pet owners. With a long-term vision, we are focused on building and growing a world-class team of pet care professionals. We are committed to continuously improving the standard of care, developing our employees, and maintaining the quality and culture our customers love and have come to expect.
Offices: 8822 S Ridgeline Blvd #260, Highlands Ranch, Colorado 80129, US
