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Jobs at Department of Fire Protection Engineering at WPI (Now Hiring) — 10 open

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

Enrollment Systems Specialist

Worcester, Massachusetts, United States · Hybrid

$63k–$76k/yr

Senior

JOB TITLE Enrollment Systems Specialist LOCATION Worcester DEPARTMENT NAME Enrollment Systems & Operations DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY As a member of the Enrollment Systems…

Skills: Salesforce Marketing Cloud Administration, CRM Management, ETL Tools, HTML, CSS

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

Temporary Graduate Research Assistant

Worcester, Massachusetts, United States · Hybrid

Entry level

JOB TITLE Temporary Graduate Research Assistant LOCATION Worcester DEPARTMENT NAME Fire Protection Engineering - JM DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY We are seeking a highly moti…

Skills: Python, Machine Learning, Monte Carlo Simulation, GIS/Geospatial Tools, Probabilistic Modeling

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

Administrative Specialist

Worcester, Massachusetts, United States · On-site

$23/hr–$26/hr

Mid level

JOB TITLE Administrative Specialist LOCATION Worcester DEPARTMENT NAME Aerospace Engineering DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY WPI is seeking an Administrative Specialist to prov…

Skills: Budget Monitoring, Course Scheduling, Event Coordination, Minute Taking, Workday

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

Campus Police Officer

Worcester, Massachusetts, United States · On-site

$28/hr–$34/hr

Entry level

JOB TITLE Campus Police Officer LOCATION Worcester DEPARTMENT NAME Campus Police - Midnight Shift DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY Worcester Polytechnic Institute is an R1 resea…

Skills: Emergency Response, Public Safety, Crime Prevention, Investigation, Report Writing

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

Dean of the Business School

Worcester, Massachusetts, United States · On-site

$275k–$350k/yr

Senior+

JOB TITLE Dean of the Business School LOCATION Worcester DEPARTMENT NAME Provost Office DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY Worcester Polytechnic Institute invites applications and…

Skills: Strategic Planning, Budget Management, Academic Leadership, Fundraising, Change Management

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

Temporary Computer Science Developer

Worcester, Massachusetts, United States · Hybrid

Entry level

JOB TITLE Temporary Computer Science Developer LOCATION Worcester DEPARTMENT NAME Computer Science - JM DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY The Department of Computer Science is se…

Skills: Web Development, PHP, Front-end Development, LAMP Stack, Angular

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

Temporary Research Technician in ML in Healthcare

Worcester, Massachusetts, United States · Hybrid

Entry level

JOB TITLE Temporary Research Technician in ML in Healthcare LOCATION Worcester DEPARTMENT NAME Biomedical Engineering - JM DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY Professor Zhenglun Al…

Skills: Machine Learning, Fluid Mechanics, Medical Imaging, Web Development, Python

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

Executive Functioning Coach

Worcester, Massachusetts, United States · On-site

$30/hr–$34/hr

Mid level

JOB TITLE Executive Functioning Coach LOCATION Worcester DEPARTMENT NAME Office of Accessibility Services DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY Worcester Polytechnic Institute (WPI) …

Skills: Executive Functioning Coaching, Time Management, Organization, Goal Setting, Study Habits

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

Research Assistant – Music Technology and Biomedical Sensing (Temporary, Grant-Funded)

Worcester, Massachusetts, United States · On-site

Entry level

JOB TITLE Research Assistant – Music Technology and Biomedical Sensing (Temporary, Grant-Funded) LOCATION Worcester DEPARTMENT NAME Humanities & Arts - JM DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTI…

Skills: Prototyping, Electronics Assembly, Fabrication, Wearable Technology Development, Soldering

Department of Fire Protection Engineering at WPI logoDepartment of Fire Protection Engineering at WPI

IT Support Analyst

Worcester, Massachusetts, United States · Hybrid

Entry level

JOB TITLE IT Support Analyst LOCATION Worcester DEPARTMENT NAME Services & Support DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY The Service Desk Representative is responsible for providing …

Skills: Tier 1 Support, Tier 2 Support, Technical Troubleshooting, Customer Service, Incident Triage

Department of Fire Protection Engineering at WPI logo

Enrollment Systems Specialist

Department of Fire Protection Engineering at WPI

Worcester, Massachusetts, United States • Hybrid

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Senior

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  • $63k–$76k/yr
  • Full-time
  • bachelor degree
  • Paid Time Off, Health Insurance, Life Insurance, Long-term Disability Insurance, Retirement Savings Plans, Tuition Assistance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The specialist administers and optimizes enrollment communications platforms, focusing on automations, deliverability, and sender reputation. They are responsible for building complex CRM-integrated forms and maintaining technical documentation for system workflows.

Requirements

A bachelor's degree in IT, Marketing, or a related field is required along with at least 5 years of Salesforce Marketing Cloud experience. Proficiency in HTML, CSS, SQL, and strong analytical skills for data validation are essential.

Full job description

JOB TITLE

Enrollment Systems Specialist

LOCATION

Worcester

DEPARTMENT NAME

Enrollment Systems & Operations

DIVISION NAME

Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY

As a member of the Enrollment Systems and Operations team, the Enrollment Systems Specialist plays a pivotal role in administering and optimizing enrollment communications platforms and related technology platforms to support WPI's Enrollment Management division and its constituents. This position oversees technical support and administration of communication journeys, automations, deliverability, and sender reputation management, and provides training for various systems within the division. In addition, this role collaborates with others in designing and maintaining creative technology solutions to meet business needs, improve efficiency, and enhance service to business partners.

JOB DESCRIPTION

  • Serve as the technical lead for the enrollment communications platform, configuring and administering the platform and staying current on new features and releases.
  • Oversee the development and enhancement of the communications platform to meet divisional needs, including: building and maintaining data extensions, communication journeys, reports, email sends, and automations required to reach current and prospective students, parents, counselors, and other audiences; creating and managing scheduled email sends and time-sensitive ad-hoc communications; validating email functionality, including conditional logic, data references, and source reports; and ensuring the correct communications reach the correct audience at the correct time.
  • Build and maintain complex forms integrated with the CRM to collect information and documents from internal and external constituents, ensuring accurate data mapping and conditional logic across all data collection workflows, and troubleshooting and resolving issues as they arise, engaging with vendors when needed.
  • Manage CRM data utilizing third-party extract, transform, and load (ETL) tools.
  • Create and manage a knowledge base of standard operating procedures, training guides, and system workflows to support staff onboarding and ongoing user enablement through detailed documentation.
  • Performs all other duties and responsibilities as assigned or directed by the supervisor.

Qualifications:

  • A bachelor's degree in Information Technology, Marketing, or a related field is required.
  • Minimum of 5 years of experience in Salesforce Marketing Cloud administration or equivalent experience.
  • Strong communication skills and attention to detail, comfortable interacting with a diverse range of stakeholders, and capable of simplifying complex technical topics. Ability to work with people of all levels of technical knowledge.
  • Strong analytical skills with the ability to troubleshoot issues, validate data, and ensure operational consistency within the CRM environment.
  • Experience with developing and manipulating data and reports, including creating and maintaining complex logic.
  • Proven judgment and discretion in handling highly confidential and sensitive documents and data and externally facing communication.
  • Experience with HTML, CSS, SQL, or other programming languages.

Salary Grade 8: $62,500 – $76,000 per year (depending on experience)

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range. 

Compensation at WPI

FLSA STATUS

United States of America (Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.

Related keywords

Salesforce Marketing CloudCRMETLHTMLCSSSQLEnrollment ManagementCommunication JourneysData ExtensionsSender ReputationTechnical SupportData MappingConditional LogicKnowledge BaseSOP

About Department of Fire Protection Engineering at WPI

LinkedInVisit site

This is an official account for the Department of Fire Protection Engineering at Worcester Polytechnic Institute (WPI)

Industry
Education Administration Programs
Company size
2-10 employees
Headquarters
Worcester, MA
LinkedIn followers
203

Home to the first master’s program and one of only three fire protection engineering graduate programs in the United States, WPI’s Fire Protection Engineering Department has driven significant cutting-edge research, developed real-world solutions through its state-of-the-art fire laboratories, and graduated highly trained, influential, in-demand experts. Our internationally renowned faculty members are recognized for cutting-edge research and teaching focused on making the world safer by tackling challenging questions about fire behavior and our response to it. Students work alongside them in state-of-the-art facilities to gain and create knowledge that informs and shapes regulatory policy, building design, manufacturing processes, first responder operations, and product performance standards.

Offices: 100 Institute Road, Worcester, MA 01609-2280, US

View all jobs at Department of Fire Protection Engineering at WPI

About Department of Fire Protection Engineering at WPI

LinkedInVisit site

This is an official account for the Department of Fire Protection Engineering at Worcester Polytechnic Institute (WPI)

Industry
Education Administration Programs
Company size
2-10 employees
Headquarters
Worcester, MA
LinkedIn followers
203

Home to the first master’s program and one of only three fire protection engineering graduate programs in the United States, WPI’s Fire Protection Engineering Department has driven significant cutting-edge research, developed real-world solutions through its state-of-the-art fire laboratories, and graduated highly trained, influential, in-demand experts. Our internationally renowned faculty members are recognized for cutting-edge research and teaching focused on making the world safer by tackling challenging questions about fire behavior and our response to it. Students work alongside them in state-of-the-art facilities to gain and create knowledge that informs and shapes regulatory policy, building design, manufacturing processes, first responder operations, and product performance standards.

Offices: 100 Institute Road, Worcester, MA 01609-2280, US

View all jobs at Department of Fire Protection Engineering at WPI

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