Wilmington, Delaware, United States · Remote OK
ServiceNow ITOM Lead Wilmington, DE Monday – Friday 8:00 – 5:00 Remote We are looking for a seasoned ServiceNow ITOM practitioner who brings deep technical expertise and the leadership acumen to drive our ITOM strategy f…
Skills: ServiceNow ITOM, CMDB, CSDM, Service Mapping, Event Management
London, England, United Kingdom · Hybrid
PAYROLL SPECIALIST 1 year FTC London/LUX Full-time Hybrid INTRO / JOB SUMMARY We’re seeking a detail-oriented Payroll Specialist to support end-to-end payroll delivery across EMEA, ensuring accurate, compliant, and on-ti…
Skills: Multi-country Payroll, EMEA Payroll Compliance, ADP Celergo, Oracle HCM, Payroll Accounting
Mumbai, Maharashtra, India · Hybrid
Function: Fund Services Job Type: Permanent Location: Mumbai Work Mode: Hybrid Introduction: The Fund Accounting Manager is responsible for overseeing the delivery of fund accounting services for a portfolio of investmen…
Skills: Fund Accounting, Private Equity, NAV Calculation, IFRS, US GAAP
Mumbai, Maharashtra, India · Hybrid
Title: Senior Associate I/ II Location: Mumbai/ Bengaluru Work Mode: Hybrid Work Shift: UK Shift Introduction: Reconciliation is responsible for ensuring the accuracy of financial data through daily reconciliations while…
Skills: Fund Accounting, Reconciliations, Futures and Options, Contract for Differences, Equity Swaps
St Helier, Jersey · Hybrid
Implementation Specialist – Executive Compensation Plans Jersey, Monday to Friday 35 hours per week Hybrid / On-site INTRO / JOB SUMMARY The Implementation Specialist is responsible for onboarding and configuring executi…
Skills: Executive Compensation Implementation, Equity Plan Administration, Project Management, Data Migration, Data Validation
Chaoyang District, China · Hybrid
Senior Management, Payroll & Corporate Secretarial Services 高级经理，薪酬与公司秘书服务 Global Subsidiary Management 全球子公司管理部 Beijing, China 中国北京 Monday – Friday 8:00am – 5:00 pm 周一至周五 上午 8:00–下午 17:00 CSC’s Global Subsidiary Managem…
Skills: PRC Payroll, Individual Income Tax, Corporate Secretarial Compliance, Team Leadership, Client Relationship Management
Ireland, England, United Kingdom · Hybrid
$55k–$65k/yr
Transaction Manager – Loan Agency Location: Dublin, Ireland Schedule: 37.5 hours per week (permanent) Work Arrangement: Hybrid (3 days on-site in Dublin) Salary range: The salary range for this specific role will be €55,…
Skills: Loan Agency, Loan Operations, Structured Finance, Corporate Banking, Cash Flow Mechanics
Luxembourg, Luxembourg · Hybrid
$60k–$70k/yr
Senior AML Specialist Location: Luxembourg Job type: Permanent, Hybrid, 3 days per week in the office Hours: Full-time, 40h/week The salary range for this specific role will be € 60.000 – € 70.000 gross per year. The fin…
Skills: AML Analysis, KYC Analysis, Risk Assessment, Compliance Monitoring, Client Onboarding
Bengaluru, Karnataka, India · Hybrid
Title: Fund Accountant Location: Mumbai/Bangalore/Chennai Shift Timings: US shift (Night shift) Work Mode: Hybrid The position: This position is for a member of the client facing fund services team catering to Global Hed…
Skills: Private Equity Accounting, Debt Fund Accounting, NAV Calculation, Financial Reporting, Capital Activities Processing
Luxembourg, Luxembourg · Hybrid
$50k–$60k/yr
Legal Officer I Fund Solutions Internal Title: Client Legal Administrator Location: Luxembourg Job type: Permanent, Hybrid, 3 days per week in the office Hours: Full-time, 40h/week The salary range for this specific role…
Skills: Company Secretarial Services, Corporate Governance, Drafting Resolutions, Regulatory Filings, KYC
Luxembourg, Luxembourg · Hybrid
$50k–$60k/yr
Associate Client Accountant Location: Luxembourg Job type: Permanent, Hybrid, 3 days per week in the office Hours: Full-time, 40h/week The salary range for this specific role will be € 50.000 – € 60.000 gross per year. T…
Skills: Balance Sheet Development, Profit and Loss Accounts, Annual Reporting, Financial Administration, International Accounting
Singapore, Singapore · Hybrid
Ensure statutory and compliance requirements are met. Responsible for onboarding of new clients, ongoing monitoring and conducting client due diligence checks. Actively involved beyond the surface follow up on debtor’s m…
Skills: Statutory Compliance, Client Onboarding, Client Due Diligence, Debtor Management, Relationship Management
Bengaluru, Karnataka, India · Hybrid
Real Estate Fund Accounting Location: Bangalore Department: Fund Services Vacancy Type: Permanent Work Timings: APAC Shift Work Mode: Hybrid Role Overview The Fund Accountant will support day‑to‑day accounting and report…
Skills: Fund Accounting, Property Accounting, NAV Calculation, Financial Statement Preparation, Yardi Voyager
Wan Chai, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Administrative Assistant Hong Kong Monday – Friday, 09:00 – 18:00 Hybrid Some of the things you’ll be doing: Handle mail forwarding for business unitsTake calls and voice messages from general lineProvide administrative …
Skills: Mail Forwarding, Administrative Support, Data Input, Document Scanning, Microsoft Word
Sydney, New South Wales, Australia · Hybrid
Corporate Secretarial Assistant Manager Sydney Monday – Friday, 09:00 – 17:30 Hybrid Intro: The Assistant Manager shall coordinate and supervise company secretarial services to clients, ensure the quality of work and run…
Skills: Corporate Governance, Company Secretarial Services, ASIC Compliance, Trust Administration, Board Meeting Management
Wilmington, Delaware, United States · Hybrid
Treasury Analyst Wilmington, DE Monday to Friday 8:00 am to 5:00 pm Hybrid (three days in office per week and two days' work from home) The Treasury Analyst position plays a critical role in supporting financial operatio…
Skills: Cash Operations, Cash Flow Forecasting, Liquidity Monitoring, Wire Transfers, Banking Relationship Management
Lewisville, Texas, United States · Hybrid
Document Processor- Service of Process Monday-Friday 9am-6pm Hybrid Lewisville, TX/Tallahassee, FL/Springfield, IL/Logan, UT We’re hiring Service of Process Specialists (Document Processors) for our Litigation Management…
Skills: Legal Document Processing, Data Entry, Online Research, Customer Service, Electronic Filing
Bengaluru, Karnataka, India · Hybrid
Title: Senior Associate I/ Senior Associate II Location: Bangalore/ Mumbai Work Timings: UK Shift Work Mode: Hybrid Introduction: The Fund Accountant will be responsible for the client management, financial accounting, r…
Skills: Fund Administration, Financial Accounting, NAV Calculation, Client Relationship Management, Financial Reporting
Wilmington, Delaware, United States · Hybrid
Business Systems Analyst Wilmington, DE OR Logan, UT Monday – Friday 8:00 am – 5:00 pm Hybrid We are looking for a highly analytical, self-driven Business Analyst to join our Agile development team as we continue buildin…
Skills: Agile Methodology, Requirements Gathering, User Stories, Acceptance Criteria, Process Mapping
Tallahassee, Florida, United States · On-site
Client Service Representative Tallahassee, FL On-Site Monday - Friday, 9:00 am - 6:00 pm The Business Licensing team is seeking a Client Service Representative to join our Annual Reports and Business License team. This r…
Skills: Customer Service, Administrative Support, Time Management, Problem Solving, MS Office
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Lead the ITOM strategy and domain ownership, including Discovery, CMDB, and Event Management, while mentoring a global team of developers. Architect scalable solutions and manage the full project lifecycle to deliver measurable business value and ROI.
Requires a Bachelor's degree and over 10 years of IT infrastructure experience, with at least 7 years in ServiceNow and 4 years focused on ITOM. Must have proven experience in technical leadership and deep expertise in ServiceNow scripting and cloud platforms.
We are looking for a seasoned ServiceNow ITOM practitioner who brings deep technical expertise and the leadership acumen to drive our ITOM strategy forward. You will own the full ITOM domain Discovery, CMDB, CSDM, Service Mapping, Event Management, and Operational Intelligence while mentoring a team of developers and administrators distributed geographically, partnering with business stakeholders, and delivering measurable value across the organization.
Some of the things you will be doing:
Strategic Planning: Develop and execute the ITOM strategic roadmap, aligning Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and Orchestration with IT and business objectives.
Solution Architecture: Architect and deliver robust, scalable, and secure ITOM solutions; review and approve all ITOM design decisions made by the team.
CSDM/CMDB Ownership & Health: Lead CMDB design, governance, and ongoing health including CSDM adherence, normalization rules, data integrity, and reconciliation. Own the authoritative source of truth for IT infrastructure and services.
Pattern & Probe Development: Develop and maintain custom Discovery patterns, probes, sensors, and Service Mapping rules; provide hands-on guidance and quality review for the team.
Event Management & AIOps: Oversee Event Management and Operational Intelligence configurations; drive correlation rules, alert noise reduction, and actionable insight delivery to operations teams.
Code Quality & Governance: Define and enforce coding standards, peer-review processes, and governance policies for all ITOM development, scripting, and configuration.
Project Oversight: Manage the full ITOM project lifecycle — from requirements and design through deployment, UAT, and post-implementation support — delivering on time and on budget.
Stakeholder Engagement: Translate stakeholder requirements into durable ServiceNow solutions; act as the primary ITOM liaison for infrastructure, operations, security, and business teams.
Reporting & Analytics: Build and maintain KPI dashboards, operational reporting, and executive-ready analytics that surface trends, risks, and ROI across the ITOM estate.
ROI & Value Management: Articulate ITOM value, manage to defined ROI milestones, and communicate successes, risks, and opportunities to senior leadership.
Continuous Improvement: Stay current with ServiceNow ITOM roadmap releases, platform updates, and industry trends; champion adoption of features that deliver measurable value.
People Leadership: Lead, mentor, and develop a team of ITOM developers and administrators; support resourcing, performance management, and professional growth.
Bachelor’s degree in computer science, Information Systems, or a related technical field (required).
Master's degree or MBA (preferred).
10+ years of IT infrastructure, operations, or platform engineering experience.
7+ years of hands-on ServiceNow experience, with at least 4 years focused on ITOM (Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and/or Orchestration).
3+ years in a technical lead, architect, or team lead capacity on ServiceNow implementations.
Demonstrated experience architecting and delivering enterprise-grade ITOM solutions in complex, multi-cloud or hybrid environments.
Proven track record managing ServiceNow platform upgrades, instance strategy, and cross-module governance.
Deep expertise in ServiceNow ITOM: Discovery (agentless and MID Server-based), CMDB/CSDM, Service Mapping, Event Management, Operational Intelligence, and Orchestration.
Strong proficiency in ServiceNow scripting: JavaScript (client/server), Business Rules, Script Includes, REST/SOAP integrations, Flow Designer, and IntegrationHub.
Experience with ITSM modules (Incident, Problem, Change, CMDB) and working knowledge of adjacent modules: SPM, SAM/HAM.
Familiarity with ServiceNow DevOps / CI-CD practices: ATF, deployment pipelines, branching strategies, and instance cloning.
Knowledge of cloud platforms (AWS, Azure, GCP) and infrastructure-as-code tools relevant to ITOM discovery and mapping.
Proficiency with ITIL v4 principles; hands-on ITSM process design experience preferred.
ServiceNow Certified Implementation Specialist – ITOM (CIS-ITOM) — strongly preferred.
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD) or additional CIS certifications (ITSM, SecOps, HR, SPM).
ITIL v4 Foundation or higher.
Experience in a Managed Service Provider (MSP) environment or managing vendor / offshore delivery teams.
Familiarity with financial services, insurance, or regulated-industry IT compliance requirements.
Experience presenting platform strategy to C-suite or board-level audiences.
#CSC #CSCCareers #LI-HL1
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
At CSC, we do amazing things.
Offices: Global, US
At CSC, we do amazing things.
Offices: Global, US
